Model year

2012 GEM Elxd

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year26,340 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2012 GEM Elxd by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2012 GEM Elxd

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2012 GEM Elxd
CampaignFiledSubjectComponentVehiclesRemedy
18V-485Jul 19, 2018Lower main frame tube may crack which can result in failure of the secondary upper cab frameStructure1,946Repair or modification
13V-003Jan 4, 2013Parking brake has mechanical components which may wear prematurely and prevent the brake from engagingBrakes4,394Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2012 GEM Elxd

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • DP22005 Defect petition, Electrical system
      Pedestrian alert sounds
      Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
    Source: NHTSA ODI investigations file.
    Service bulletins

    5 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • SAF-16-01 Aug 16, 2016 · Service Bulletin/Repair Instructions
      A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.
    • L-18-12-01 Dec 6, 2018 · Service Bulletin/Repair Instructions
      GEM is releasing this Team Tip to inform dealers that the early model GREY Classic GEM seat assemblies have been discontinued and will be replaced with the late model BLACK Classic GEM seat assemblies. The part numbers for the BLACK Classic GEM seat assembl…
    • L-18-04-01 R01 Apr 18, 2018 · Service Bulletin/Repair Instructions
      GEM has observed instances where customers operating in cold weather are reporting vehicles slowing down at a higher state of charge, as if batteries are low. This Team Tip was released to inform dealers of cold weather effects on battery range of GEM vehi…
    • TSB-L-13-03 Jan 27, 2014 · Service Bulletin/Repair Instructions
      POLARIS: ITS RECOMMENDED THAT ALL 8-VOLT GELLED ELECTROLYTE BATTERIES (8G8VGC) BE REPLACED DUE TO NOT MEETING STANDARDS QUALITY AND CAN CAUSE A SHORT CIRCUIT, DECREASING PERFORMANCE OF BATTERY OR IGNITE GAS PRODUCED IN BATTERY WHILE CHARGING. MODEL 2012-2…
    • TSB-L-13-03 Oct 30, 2013 · Service Bulletin/Repair Instructions
      POLARIS: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A SMALL PERCENTAGE OF 8G8VGC8-VOLT GELLED ELECTROLYTE BATTERIES, FAILS TO MEET QUALITY STANDARDS FOR GEM VEHICLES, AND NEEDS TO BE REPLACED. MODEL 2012-2013 EXLD DEKA 8G8VGC. *PE
    Source: NHTSA manufacturer communications files.