Complaints over time
Complaints about the 2020 Genesis G90 peaked in 2020, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Genesis G90
Sedan, gasoline, RWD/Rear-Wheel Drive, built in South Korea. Owner complaints on file from Apr 20, 2020 to Sep 15, 2026.
Recall campaigns covering this model year128k vehicles or units across those campaigns
Owner complaints3Below the median 2020 sedan
Severity index33.32020 sedans average 8.1
First 24 months2Complaints in its first two years
Components
67% of complaints about the 2020 Genesis G90 name wheels
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2020 Genesis G90
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-191 | Mar 8, 2024 | Left turbocharger oil feed pipe may deteriorate and leak oil | Engine and cooling | 28,439 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Genesis G90
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Sep 15, 2026Failure Sep 15, 2026spring hill, FLSteering, Suspension, Wheels
I have experienced stability issues with multiple Genesis & Hyundai's. I will send details once I have an ID Number. I have experienced everyone of of these complaints that are currently on your website. NHTSA ID Number: 11321685 NHTSA ID Number: 11636901 NHTSA ID Number: 11504282 NHTSA ID Number: 11459002 NHTSA ID Number: 11669037 NHTSA ID Number: 11541611 NHTSA ID Number: 11496288
NHTSA complaint 11764445 - Filed Nov 9, 2020Failure Sep 26, 202087 milesCastle Rock, COExterior lightingCrash
ONE NIGHT SHORTLY AFTER I PICKED UP MY 2020 GENESIS G90, I WAS DRIVING HOME ON A CITY STREET WHEN I NOTICED SOMETHING WRONG WITH MY HEADLIGHTS. AS I WAS DRIVING I WAS TRYING TO FIGURE OUT WHAT WAS WRONG WITH THEM. I KEPT THINKING THAT THERE WAS AN OBSTRUCTION ON THE HEADLIGHTS THAT WAS CAUSING SOME DARKENED AREAS RIGHT IN THE CENTER OF MY FIELD OF VISION. WHILE TRYING TO DETERMINE WHAT WAS CAUSING THIS, I WAS MOMENTARILY DISTRACTED AND I BRUSHED UP AGAINST A CURB CAUSING A NASTY INCIDENCE OF 'CURB RASH' ON MY FRONT PASSENGER WHEEL. SO MY BRAND-NEW G90 WITH LESS THAN 100 MILES ON IT WAS NOW DISFIGURED. THE GOOD NEWS IS I CAN GET A BRAND-NEW WHEEL INSTALLED FOR ONLY $1,025! AFTER DROPPING EIGHTY GRAND ON THE G90, THIS WAS ACTUALLY EXTRAORDINARILY BAD NEWS. I CALLED THE DEALERSHIP TO SEE IF THE HEADLIGHTS NEEDED ADJUSTMENT. I WAS INFORMED THAT "GENESIS WAS AWARE OF THE PROBLEM BUT THERE WAS NOTHING THAT CAN BE DONE ABOUT IT". I CONSIDER THIS A SAFETY DEFECT SINCE THESE DARKENED AREAS OBSTRUCT A CLEAR VIEW OF THE ROAD AT NIGHT.
NHTSA complaint 11373833 - Filed Apr 20, 2020Failure Feb 12, 2020450 milesElmhurst, ILWheels
THE CONTINENTAL CONTRIPROCONTACT TIRES ON MY 2020 GENESIS G90 HAVE A CONSTANT VIBRATION. IT FEELS LIKE YOU ARE DRIVING OVER RUMBLE STRIPS. ON 2/12/2020 (1 WEEK AFTER PURCHASE), CALLED THE DEALER TO REPORT THE PROBLEM. THE DEALER SAID THEY TALKED TO GENESIS AND GENESIS SAID THEY HAD NO KNOWLEDGE OF A TIRE PROBLEM. ON 2/18/2020, A SECOND DEALER (SMYRMA, GA) REBALANCED THE TIRES. DID NOT FIX THE PROBLEM. ON 2/23/2020, A THIRD GENESIS DEALER SAID THAT SOME CONTINENTAL TIRES HAD A PROBLEM AND WERE BEING REPLACED. ON 3/16/2020, CALLED THE ORIGINAL DEALER TO INFORM THEM ABOUT THE TIRE PROBLEM AGAIN. ON 3/27/2020, WAS TOLD ,BY THE ORIGINAL DEALER, TO CALL GENESIS AND REPORT THE PROBLEM (CASE # 16932384). GENESIS SAID THEY COULD NOT DO ANYTHING AND SHOULD CALL CONTINENTAL. ON 3/27/2020, CALLED THE ORIGINAL DEALER TO HAVE THEM CALL CONTINENTAL TIRE. ON 4/2/2020, THE ORIGINAL DEALER SAID THEY COULD NOT GET A RESPONSE FROM CONTINENTAL TIRE AND I SHOULD CALL CONTINENTAL TIRE DIRECTLY. ON 4/2/2020, CALLED CONTINENTAL TIRE AND THEY SAID I SHOULD GO TO A LOCAL TIRE DEALER. THE LOCAL TIRE DEALER, AFTER TALKING WITH CONTINENTAL TIRE, SAID THEY COULD NOT DO ANYTHING WITH THE TIRES, BUT I COULD BUY A NEW SET OF TIRES FOR 50% OFF.
NHTSA complaint 11321685
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
30 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- DTN DL Apr 10, 2026 · Other
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not su… - DTN DCS Apr 10, 2026 · Other
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been i… - 25-BD-012H TSB Nov 6, 2025 · Service Bulletin/Repair Instructions
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. … - 25-01-024G-1 TSB May 8, 2025 · Service Campaign
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the … - 25-GI-009G Apr 29, 2025 · Service Bulletin/Repair Instructions
Certain Genesis vehicles may experience an inoperable horn from moisture or carbonization at the contact point. This bulletin provides a guide to inspect and replace the horns. - 24-DS-003G Aug 12, 2024 · Service Bulletin/Repair Instructions
This bulletin provides information to inspect and replace the front or rear wheel bearing hub assemblies for all Genesis vehicles. This procedure is applicable when noise (whirring, roaring, grinding, rumbling, etc.) is present which gets louder when drivin… - 21-BD-001G Feb 3, 2021 · Service Bulletin/Repair Instructions
Genesis applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under… - 21-AT-015G Aug 17, 2021 · Service Bulletin/Repair Instructions
This TSB provides a procedure to diagnose and repair a transmission for the following Incorrect Ratio DTC (transmission clutch slipping more than 200 rpm in gear). - 19-AT-014G Jun 12, 2019 · Service Bulletin/Repair Instructions
This bulletin provides a procedure to diagnose an 8-speed automatic transaxle with a harsh and/or delayed shift. - 19-AT-007G Apr 15, 2019 · Service Bulletin/Repair Instructions
This bulletin provides a procedure to transfer oil pressure data to the TCU using GDS Mobile. This procedure is necessary to reduce the TCU learning time and improve the shift quality. ï· Before replacing an automatic transmission: Input the data into the T… - 21-AT-012G Jul 27, 2020 · Service Bulletin/Repair Instructions
This bulletin provides a procedure to transfer oil pressure data to the TCU using GDS Mobile. This procedure is necessary to reduce the TCU learning time and improve the shift quality. ï· Before replacing an automatic transmission (Pages 2~3): Input the d… - 20-BD-009G Mar 27, 2020 · Service Bulletin/Repair Instructions
Some vehicles may experience seat noise and/or possible wobble movement from the seat bottom when the vehicle is turning. This bulletin describes the procedure to install an e-ring clip to the tilt pipe housing on the front seat. - 19-BR-001G Nov 14, 2019 · Service Bulletin/Repair Instructions
This bulletin describes the procedure to inspect and if necessary repair brake pulsation on Genesis vehicles. - 19-BE-017G Nov 18, 2019 · Service Bulletin/Repair Instructions
Certain vehicles (listed below) equipped with the HomeLink5 (Two Way Communication) mirror may experience programming and operating difficulties with the home garage system. This bulletin provides information related to some of the possible symptoms. - 19-BD-006G Sep 24, 2019 · Service Bulletin/Repair Instructions
Some vehicles may experience seat noise from seat bottom when vehicle is turning. This bulletin describes the procedure to install an e-ring clip to the tilt pipe housing on the front seat. - 19-AT-023G Sep 30, 2019 · Service Bulletin/Repair Instructions
If you are servicing a vehicle with a transmission slipping concern, follow the Service Procedure shown below and perform a stall test. This TSB provides a procedure to test each clutch in the transmission. If the vehicle fails the stall test, replace the t… - 19-AT-012G Jun 4, 2019 · Service Bulletin/Repair Instructions
This TSB provides a procedure to diagnose and repair a transaxle for the following Incorrect Ratio DTC (transaxle clutch slipping more than 200 rpm in gear). - 19-AT-008G Apr 8, 2019 · Service Bulletin/Repair Instructions
When servicing a vehicle with a “Check Engine light” and any of the DTCs listed below, follow the Service Procedure to replace the related solenoid and E-module or park position switch. - 20-01-016G Apr 8, 2020 · Service Bulletin/Repair Instructions
This bulletin describes the procedure to install an Audio Video Navigation (AVN) software update which repairs a condition in which the radio presets may reset during AVN start up. - 23-AT-007G Jun 20, 2023 · Service Bulletin/Repair Instructions
When servicing an 8-speed automatic transmission vehicle with a “Check Engine light” and any of the DTCs listed below, follow the Service Procedure and, if necessary, replace the E-module. - 23-BD-007H Apr 24, 2023 · Service Bulletin/Repair Instructions
Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under t… - 23-AT-001G Mar 20, 2023 · Service Bulletin/Repair Instructions
When servicing a vehicle with a “Check Engine light” and any of the DTCs listed below, follow the Service Procedure to replace the related solenoid and E-module or park position switch. - 23-BD-002G Jan 30, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. - 21-EM-004H Mar 30, 2021 · Service Bulletin/Repair Instructions
This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps. - 20-SS-004H Nov 19, 2020 · Service Bulletin/Repair Instructions
This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the “Tire Balance Data Sheet” must be fully completed including imbalance and Road Force Variation (RFV) da… - 20-BD-014H Jul 14, 2020 · Service Bulletin/Repair Instructions
This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. The TSB illustrates the various causes of condensation inside the lamp assembly. Lamp… - 20-SS-002H(1) May 6, 2020 · Service Bulletin/Repair Instructions
This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance. - 20-BD-007H-1 May 1, 2020 · Service Bulletin/Repair Instructions
This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using recommended safe chemical products. - 20-AT-016H Apr 17, 2020 · Service Bulletin/Repair Instructions
The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both OEM (new) and remanufactured automatic transmissions: - 20-AT-013HG Apr 9, 2020 · Service Bulletin/Repair Instructions
Certain Genesis G80 and G90 vehicles may experience the Shift By Wire (SBW) system slipping into Neutral when shifting from Reverse to Drive or Drive to Reverse. Replace the electronic shifter with a new shifter that has a production date of 6/2/17 or newer…
Source: NHTSA manufacturer communications files.