2019 GMC Sierra 3500

13 complaints on file, page 1 of 1.

1. Filed Jul 29, 2026Failure Jul 8, 202653,004 milesCairo, GAElectrical system

   The contact owns a 2019 GMC Sierra 3500. The contact stated that while attempting to switch lanes, the side-view cameras failed to operate as needed. The vehicle was taken to a dealer where it was diagnosed with a disconnected wire from the side-view cameras. The wire had poor connection, which caused the cameras to fail due to low voltage. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the part to repair the vehicle was no longer manufactured. The failure mileage was 53,004. The VIN was unavailable.

   NHTSA complaint 11753630
2. Filed Dec 18, 2025Failure Nov 15, 2024Aubrey, TXUnknown or other

   Approximately Nov 15, 2024 is when the issue started. At approximately 44,000 miles the truck experienced a catastrophic oil coolant failure causing oil and coolant to mix. It is available for inspection. The incident happened suddenly as the truck was being driven. When pressing on the accelerator, the truck hesitated to move on several occasions. The issue was confirmed by an authorized GMC service center. The truck has been inspected by the authorized GMC service department. The warning light came on after the damage was done. There was no other sign of an issue. It wasn't until the next day when the truck was started, that the warning light appeared. No leaks of any kind.

   NHTSA complaint 11705942
3. Filed Nov 20, 2025Failure Sep 17, 2025103,000 milesTea, SDAir bagsCrash1 injured

   The contact owned a 2019 GMC Sierra 3500. The contact stated that while driving during a rain storm at approximately 60 MPH, the vehicle hydroplaned. The contact stated that the vehicle swerved to the right and then to the left. The contact stated that the vehicle drove off the road and down an embankment. The contact stated that he drove over a mound, and the vehicle was launched into the air, and, according to the police report, he traveled approximately 100 feet. The contact stated that the vehicle landed on the front end. The force of the crash had bent the vehicle frame behind the engine. The contact stated that as the vehicle's front end crashed into the ground, his forward momentum sent him into the center console. The contact stated that the center console struck his face and caused lacerations and a bloody nose. The contact stated that the police and emergency services had arrived on scene. The contact stated that a report was written, but he did not have the report number. The contact stated that he had bent the top half of the steering wheel from the force of the crash. The contact was transported to the emergency room. The contact was advised that he had fractured vertebrae between L1 and L3 and had bruised ribs on his right side. The contact stated that the vehicle was towed to an impound lot and later declared a total loss by his insurance provider. The contact stated that none of the front air bags had deployed. The contact stated that the police and the insurance provider confirmed that no air bags had deployed. The manufacturer was informed of the failure. The failure mileage was approximately 103,000.

   NHTSA complaint 11700623
4. Filed Jul 15, 2025Failure Jun 21, 2025242,000 milesSummerville, SCEquipmentFire

   The contact owned a 2019 GMC Sierra 3500. The contact stated while driving at approximately 45 MPH, the vehicle went into “Engine Power Reduced Mode” and the contact attempted to pull over to the side of the road, but the contact stated that the battery went dead and the vehicle shutoff. The contact shifted to park(P) and attempted to restart the vehicle; however, the vehicle failed to restart, and smoke started coming from under the hood. The contact stopped attempting to restart the vehicle, and exited the vehicle and raised the hood, and the vehicle was on fire in the engine compartment on the left side of the firewall. The contact stated that there was gray and white smoke coming from the vehicle and an odor of electrical wires burning. The contact attempted to reach for a fire extinguisher but was informed by another driver who had stopped to see if the contact needed assistance, to step away from the vehicle. The other driver saw the flames coming from the engine compartment and told the contact to step away from the vehicle because it was unsafe to attempt to extinguish the flames, and the engine compartment became engulfed in flames. The Fire Department was contacted and arrived on scene and extinguished the fire. The contact stated that the front end of the vehicle and the front bumper, hood, engine, and engine components were damaged by the fire. Additionally, the front windshield was severely damaged. The vehicle was towed to an impound lot and declared a total loss by the Insurance provider. The contact stated that the Fire Department filed an incident report. The manufacturer was not informed of the failure. The contact related the failure and the fire to NHTSA Campaign Number: 21V496000 (Equipment) which was associated with the VIN. The failure mileage was approximately 242,000.

   NHTSA complaint 11673624
5. Filed May 19, 2025Failure Sep 25, 2024New Iberia, LAElectrical system, Engine, Service brakes

   I purchased my vehicle in 2019. Since then, I have had several issues. I've had to replace the coolant reservoir, DEF heater/pump and twice changed the number 8 injector plug. The warning light came on just after the warranty went out. The code reader read the ambient sensor and no sensor.

   NHTSA complaint 11661793
6. Filed Feb 19, 2025Failure Feb 16, 2025Bailey, COUnknown or other

   The other day approximately 5 minutes after leaving my house I noticed a smell and saw some slight smoke coming from my rear window. I immediately turned off the rear defrost and my rear window shattered. The next day I discovered other Chevy/gmc vehicles have a recall for a short circuit in the rear defrost. Unfortunately the dealership will not help me until there is a recall with my vin as there is not an open recall on my vehicle.

   NHTSA complaint 11643748
7. Filed Oct 20, 2024Failure Oct 16, 2024Newburgh, INFuel/propulsion system

   Bought the vehicle new in 2019 currently at a dealership to have the third in tank electric fuel pump installed. When it was in the shop for the second fuel pump installation the technician informed me that the pump can go out at any time causing a potential accident. Fortunately truck wouldn’t start and was diagnosed at dealership.

   NHTSA complaint 11620902
8. Filed May 29, 2024Failure May 26, 2024Quakertown, PAService brakes

   Service brake brake system comes on randomly. have to hit reset when driving. constantly

   NHTSA complaint 11591194
9. Filed Oct 11, 2022Failure Sep 20, 2022Huntington, NYService brakes

   The trailer brake system has stopped working and displays the message "Service trailer Brakes" it does this no matter if several different tralers are hooked to the truck. These trialers test fine in other trucks and with meters. The trailer brake controller does not work. There are many owners reporting the same thing. It is a critical safety feature to stop the truck & trailer and probably already has led to some fatalities. Please issue a recall. Thank You.

   NHTSA complaint 11488836
10. Filed Feb 26, 2022Failure Feb 25, 2022Folsom, CAExterior lighting

    Intermittent issue with entire dash lights and radio lights going either fully out/off or extremely dark. Adjusting dimmer does not correct the issue. Affects driver safety due to acute driver distraction while trying to correct, and disables driver warning lights and all information systems, including towing related warnings (transmission temp/coolant temp, etc) Dealer advises to bring it back when it is occurring, but occurrences are not predictable, nor do they occur on a regular basis. Cause is unknown, but since dimmer switch does not correct this issue, it is the probable cause.

    NHTSA complaint 11454246
11. Filed Oct 25, 2021Failure Oct 23, 2021Escondido, CAEngine, Power train, Vehicle speed control

    While towing our trailer, truck went into reduced power mode, regen message displayed; check engine light came on; loud bag occurred and hissing from under the hood. Truck slowed to 3 mph so we pulled to shoulder and turned the vehicle off. Truck had blown the hose off the the turbo. We reclamped and restarted. Displayed check engine light, reduced power & regen message to keep driving however truck wouldn’t go over a 3mph crawl. Truck lost all power, everything shut down and wouldn’t restart. No dash lights, no error, no crank, no power. We were dead on the highway in the truck lane while towing. This Truck goes into reduced power mode every time it tries to regen and we have had it to the dealer multiple times however, the problem continues to get worse. When it does regen, sometimes it takes hours. Dealer says needed a manual regen & that is their solution. Yet problem persists.

    NHTSA complaint 11438064
12. Filed Jun 23, 2021Failure Apr 1, 202127,000 milesLouisville, KYCooling system, Air conditioner

    The contact owns a 2019 GMC Sierra 3500. The contact stated that while operating the vehicle with the air conditioner on and blowing air the occupants had experienced an acid/chemical burning sensation to the eyes and throat. The failure was intermittent and had affected multiple occupants. The vehicle was taken to the local dealer who was unable to duplicate the failure and no service was performed. The manufacturer was also contacted. The failure mileage was 27,000.

    NHTSA complaint 11421959
13. Filed Jan 28, 2021Failure Jan 28, 20219,470 milesAbilene, TXElectrical system, Service brakes, Steering

    DRIVING TO WORK. POWER STEERING WENT OUT AND BRAKING SYSTEM SEEM TO BE INEFFECTIVE. INSTRUMENT PANEL SERVICE LIGHT CAME ON WITH THE BATTERY INDICATOR DISPLAYING "BATTERY CHARGING SYSTEM" FAULT.

    NHTSA complaint 11390458