2002 GMC Sierra

249 complaints on file, page 1 of 13.

1. Filed Mar 22, 2016Failure Jan 1, 2016100,000 milesEnglewood, FLService brakes

   TL* THE CONTACT OWNS A 2002 GMC SIERRA. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE CONTACT VEERED INTO A DITCH TO AVOID A COLLISION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LINES WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

   NHTSA complaint 10851061
2. Filed Feb 11, 2016Failure Dec 3, 2015Westborough, MAEngine

   TL* THE CONTACT OWNS A 2002 GMC SIERRIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

   NHTSA complaint 10825550
3. Filed Oct 20, 2015Failure Oct 20, 201573,300 milesScarborough, MEUnknown or other

   ON TWO SEPARATE OCCASIONS OVER THE PAST FEW YEARS, THIS TRUCK HAS HAD FRAME DAMAGE CAUSED BY RUST / CORROSION TO THE EXTENT THAT IT EITHER WOULD NOT PASS INSPECTION OR IT COMPROMISED THE OPERATION OF THE VEHICLE. MORE SPECIFICALLY, THE FRAME CROSS-MEMBERS HAVE HAD HOLES ROTTED THROUGH THEM AND THE SHOCK MOUNTS HAVE ROTTED FROM THE FRAME. PRESENTLY, THE TWO CROSS-MEMBERS THAT GO OVER THE FUEL TANK HAVE LARGE RUST HOLES OVER THE FUEL TANK. ALSO, THE REAR CROSSMEMBER HAS ROTTED AREAS ON THE TOP LEFT SIDE.

   NHTSA complaint 10783594
4. Filed Aug 24, 2015Failure Aug 21, 2015ST. Louis, MOService brakes

   ON THE MORNING OF FRIDAY AUGUST 21, 2015, MY WIFE WENT TO MOVE MY 2002 GMC SIERRA. SHE PULLED OUT OF OUR DRIVEWAY AND PROCEEDED UP-HILL ABOUT 300-400 FEET, AND THEN TURNED AROUND IN A NEIGHBOR'S DRIVEWAY, WHEN COMING BACK DOWN THE HILL SHE TRIED TO BRAKE TO STOP IN FRONT OF OUR HOUSE, BUT THE BRAKES TOTALLY FAILED WITHOUT ANY WARNING. SHE THEN WENT UP A SLIGHT HILL ON THE OTHER SIDE OF OUR HOUSE, BUT STILL COULDN'T STOP, AND DIDN'T THINK TO PUT THE TRUCK IN PARK AS SHE SLOWED. SHE ROLLED BACKWARDS DOWN THE HILL AND WAS ABLE TO STEER INTO A NEIGHBOR'S YARD WHERE THE TRUCK CAME TO REST ON A BERM. AT THE TIME SHE SAID THERE WERE CARS PARKED ON BOTH SIDES OF THE STREET AND HAD A CAR BEEN COMING THE OPPOSITE DIRECTION SHE WOULD HAVE CRASHED INTO IT. HAD THERE BEEN PEDESTRIANS THEY COULD HAVE BEEN HIT AS WELL. WHEN I CAME HOME THAT AFTERNOON, I ADDED BRAKE FLUID TO THE RESERVOIR, AND THEN PUSHED ON THE BRAKE PEDAL. I SAW A HUGE STREAM OF FLUID POUR FROM BELOW THE DRIVER'S SIDE DOOR. I LOOKED UNDER THE TRUCK AND FOUND THE BRAKE LINES SURPRISINGLY CORRODED. IF SUDDEN, IMMEDIATE LOSS OF BRAKES WITHOUT ANY WARNING IS NOT CAUSE FOR A RECALL I DO NOT KNOW WHAT IS.

   NHTSA complaint 10758880
5. Filed Jul 21, 2015Failure Jul 21, 2015116,301 milesVienna, ILService brakes

   LEFT HOUSE AND ABS BRAKE LIGHT CAME ON, SHUT THE TRUCK OFF AND ABS BRAKE PUMP UNDER TRUCK WOULD NOT STOP RUNNING EVEN WITH KEY OFF. SO HAD TO TAKE FUSE OUT. AT THAT TIME I DROVE BACK HOME, BUT IF YOU PUSH DOWN ON BRAKE IT WILL GO TO THE FLOOR. JUNE 2014 HAD TRUCK IN SHOP TO HAVE ALL BRAKE LINES REPLACED AND FIXED AT AUFFENBERG IN CARBONDALE ILLINOIS DUE TO BRAKES ALL OF A SUDDEN GOING OUT AND ALL LINES RUSTED AND NOW 2,500 MILES LATER THIS HAPPENS ALSO THE EMGERENCY BRAKE IS NOT WORKING EITHER. SO WAS THERE MORE DAMAGE DONE FROM ALL THIS THAT SHOULD BE ON RECALL AND US NOT PAYING THE BILL FOR THESE DEFECTS.

   NHTSA complaint 10735582
6. Filed May 27, 2015Failure May 27, 2015115,500 milesStevensville, MDEngine

   THE PASSENGER SIDE REAR EXHAUST MANIFOLD BOLT BROKE OFF. THIS IS A MANUFACTURER DEFECT. THIS IS A VERY COMMON PROBLEM WITH THESE TRUCKS.

   NHTSA complaint 10721745
7. Filed Mar 11, 2015Failure Feb 28, 2015117,984 milesTonawanda, NYService brakes

   APPLIED BRAKES TO STOP AND BRAKE PEDDLE WENT TO FLOOR DO TO ROTTED BRAKE LINE. *TR

   NHTSA complaint 10693459
8. Filed Feb 27, 2015Failure Feb 27, 2015216,000 milesGreat Falls, MTSteering

   TL* THE CONTACT OWNS A 2002 GMC SIERRA. WHILE DRIVING 60 MPH, THE WHEELS WENT IN A DIFFERENT DIRECTION THAN THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT THERE WAS NO RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 216,000. UPDATED 7/14/15*CN THE CONSUMER WAS INFORMED THE PARTS WERE NO LONGER AVAILABLE TO FIX THE PROBLEM. UPDATED 07/30/15*JB

   NHTSA complaint 10691194
9. Filed Jan 31, 2015Failure Jan 22, 2015231,500 milesToms River, NJService brakes

   MADE A LEFT HAND TURN AT A TRAFFIC LIGHT AFTER IT TURNED GREEN. I WAS THE ONLY VEHICLE AT THE TIME MAKING THE TURN, NOBODY IN FRONT OR BEHIND ME. DROVE ABOUT 1/10TH A MILE TO THE NEXT LIGHT, WHEN IT TURNED YELLOW, I IMMEDIATELY HIT THE BRAKES TO STOP. AT FIRST THE BRAKES WORKED THEN MY FOOT WENT TO THE FLOOR, I HAD NO BRAKES. I CAME TO A STOP IN THE MIDDLE OF THE INTERSECTION. I THEN BACKED UP, TO GET BEHIND THE LIGHT. AS I STATED AT THE BEGINNING, THERE WAS NOBODY IN FRONT OR BEHIND ME AT THE OTHER LIGHT MAKING THE TURN WITH ME, SO WHEN I WAS APPROACHING THE NEXT LIGHT, I HAD NOBODY IN FRONT OF ME, BEHIND ME OR TO MY RIGHT. THE ROADWAY WAS FOUR LANES, TWO IN EACH DIRECTION, WITH A CENTER MEDIUM. I WAS DRIVING IN THE LEFT LANE. SO I AM LOOKING TO DRIVE ANOTHER DAY AND SOMEONE ELSE TOO. THE CAUSE OF THE PROBLEM IS THAT THE BRAKE LINE THAT GOES FROM THE FRONT TO THE REAR, RUNNING ALONG SIDE THE FRAME, ON THE DRIVER SIDE, RUSTED OUT AND BROKE. I CONTACTED GM ABOUT THIS, AND AFTER TALKING AND COMPLAINING ABOUT WHAT HAPPENED, THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME. MY PROBLEM IS THAT, THIS IS A SAFETY ISSUE, AND THEY TAKE NO RESPONSIBILITY FOR IT. I SHOULD HAVE BEEN AT LEAST NOTIFIED IN SOME WAY AS AN OWNER THAT MY LIFE MAY BE IN DANGER IF I DO NOT HAVE MY BRAKE LINES CHECKED AND REPLACED IF NEEDED. THEY NO ABOUT THE PROBLEM AND ARE NOT CONTACTING OWNERS OF MY VEHICLE AND OTHERS WITH THE SAME PROBLEM. I AM LOOKING TO HAVE NOT BEEN HURT OR KILLED OR HURTING AND KILLING SOMEONE ELSE. I DID NOT KNOW OF THE PROBLEM UNTIL AFTER IT HAPPENED. I AM NOW FACED WITH DOING THE WORK MYSELF, WHICH IS A MAJOR UNDERTAKING, OR HAVING THE LOCAL GMC DEALERSHIP DOING IT FOR 1500+, WHICH IS WHERE IT IS RIGHT NOW, WAITING FOR MY CALL. THANK YOU. *TR

   NHTSA complaint 10680237
10. Filed Oct 17, 2014Failure Sep 28, 2014120,000 milesWoodbine, MDService brakes

    STARTED VEHICLE AND BEGAN DRIVING ON STREET. BRAKE PEDAL WENT TO THE FLOOR AND BRAKES WERE NOT NORMAL. STOPPED VEHICLE AND SAW LARGE PUDDLE OF BRAKE FLUID UNDER VEHICLE. HAD VEHICLE TOWED TO REPAIR SHOP AND WAS TOLD BRAKE LINE RUSTED AND ALL BRAKE LINES WERE CORRODED AND THAT GM HAS HAD PROBLEMS WITH THIS IN MANY VEHICLES. FORTUNATE THAT FAILURE HAD NOT OCCURRED AT HIGHWAY SPEEDS. REPAIR ESTIMATE WAS $3200 FOR REPLACEMENT OF BRAKE LINES AND ASSOCIATED PARTS. *TR

    NHTSA complaint 10648315
11. Filed Oct 15, 2014Failure Sep 26, 201442,674 milesFairdale, KYFuel/propulsion system, Service brakes

    DEAR SIR OR MA'AM, I HAVE A 2002 GMC SIERRA TRUCK THAT I BOUGHT NEW IN 2002. THE BRAKES RECENTLY FAILED COMPLETELY WHILE MY WIFE WAS DRIVING ON OR ABOUT SEPTEMBER 26, 2014. THE BRAKE PEDAL WENT TO THE FLOOR WITHOUT SIGNIFICANT BRAKING ACTION. FORTUNATELY SHE WAS ABLE TO STOP SAFELY AND WAS NOT INVOLVED IN AN ACCIDENT. UPON EXAMINATION, THE BRAKE LINE TO THE LEFT REAR WHEEL WAS COMPLETELY RUSTED THROUGH. I EXAMINED THE REST OF THE LINES AND NOTICED THAT THE BRAKE LINES, THE TRANSMISSION COOLER LINE AND THE FUEL LINE ALL SHOW SIGNS OF MAJOR CORROSION, ESPECIALLY ALONG THE FRAME. I HAVE LESS THAN 43,000 MILES ON THIS TRUCK AND IT WAS GARAGE-KEPT THE FIRST NINE YEARS I OWNED IT. I LIVE IN KY WHERE THE ROADS ARE ONLY SALTED A FEW TIMES A YEAR. THE REST OF THE VEHICLE IS RELATIVELY RUST FREE. THE TRUCK IS UNSAFE TO DRIVE NOW. EVEN IF I PATCH THE LEAK, THE REST OF THE LINES COULD FAIL AT ANY TIME. I COULD SUFFER CATASTROPHIC BRAKE FAILURE WHILE TOWING MY BOAT OR HORSE TRAILER OR SIMPLY GOING DOWN A HILL. FURTHERMORE, THE FUEL LINES ARE UNDER CONSIDERABLE PRESSURE AND IF THEY RUPTURE, THERE COULD BE A VERY DANGEROUS FIRE HAZARD. IF THE TRANSMISSION COOLER LINES RUPTURE, I COULD HAVE A COMPLETE TRANSMISSION FAILURE. I HAVE READ THAT THIS IS A KNOWN ISSUE WITH CHEVROLET AND GMC TRUCKS FOR YEARS 1999 TO 2003 AND THAT THE NTHSA HAS LOOKED INTO THIS IN THE PAST. IF OTHER TRUCKS ARE IN THE SAME CONDITION AS MINE (AND I BELIEVE THERE ARE), THERE IS A MAJOR SAFETY PROBLEM ON THE ROADS RIGHT NOW. YET, TO DATE NO RECALL HAS BEEN ISSUED. I THINK THIS IS COURTING DISASTER. IT IS MY OPINION THAT LINES MADE WITH INFERIOR STEEL WERE USED IN THE CONSTRUCTION OF THIS VEHICLE, YET GM REFUSES TO ACKNOWLEDGE THE FACT. I URGE YOU TO LOOK FURTHER INTO THIS MATTER. THIS IS NTHSA CASE NUMBER: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    NHTSA complaint 10644900
12. Filed Sep 17, 2014Failure Sep 17, 2014128,000 milesBEL AIR, MDElectrical system

    FOLKS; WHAT IS THE STORY WITH TIN WHISKERS FORMING IN SOLDERED ELECTRICAL COMPONENTS? DOES MY GMC HAVE LEAD FREE SOLDER ANYWHERE IN IT'S ELECTRICALLY SOLDERED COMPONENTS? I'VE HAVE MULTIPLE FAILED ELECTRICAL SYSTEMS WHICH IMPLIES MULTIPLE SHORTS. WHAT MAKES, MODELS AND YEARS ARE THIS PROBLEM KNOWN TO HAVE OCCURRED IN BESIDES THE TOYOTA CAMRY 2003? WHAT ARE YOU DOING TO FIX THIS PROBLEM? *TR

    NHTSA complaint 10633832
13. Filed Jun 24, 2014Failure Jun 19, 2014127,000 milesBrookville, OHService brakes

    TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE BRAKE PEDAL SANK ABORMALLY INTO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS TURNED OFF AND RESTARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.

    NHTSA complaint 10605537
14. Filed Jun 2, 2014Failure May 25, 2014167,000 milesPlymouth, VTService brakes

    I WAS DRIVING APPROX 35 MPH WHEN A DOG RAN IN FRONT OF MY VEHICLE. I APPLIED THE BRAKES TO AVOID HITTING THE DOG. A MOMENT LATER I WENT TO APPLY BRAKES TO SLOW DOWN FOR AN UNFAMILIAR TURN AND MY PEDAL WENT TO THE FLOOR. I MANAGED TO DOWNSHIFT TO COME TO A STOP AND UPON INSPECTION, NOTICED A HOLE IN MY DRIVERS SIDE REAR BRAKE LINE. ALL OF THE BRAKE LINES HAVE A SEVERE AMOUNT OF RUST. THE BUNDLE OF LINES RUNNING ALONG THE FRAME ON THE DRIVER'S SIDE ARE THE WORST. *TR

    NHTSA complaint 10595609
15. Filed Apr 8, 2014Failure Sep 6, 200638,000 milesMalden, MAService brakesCrash

    WHEN IS THERE GOING TO BE A RECALL ON THE RUSTED BRAKE LINES, I ALREADY CRASHED IN 2006 WITH THE ABS SYSTEM WHICH FAILED AND WAS A FAILURE TO START WITH AND WHEN THEY FIXED, THE FIX ONLY LASTED FOR 14 MONTHS AND SINCE THEN I HAVE BE DRIVING WITH CONVENTIONAL BRAKES,SO ARE THEY WAITING FOR ME AND OTHERS TO CRASH AGAIN WITH THESE RUSTY BRAKE LINES. P.S. GOING ON 3RD. SET OF ROTORS IN THE REAR, ONLY 65,000 MI. *TR

    NHTSA complaint 10578328
16. Filed Mar 15, 2014Failure Dec 21, 201296,000 milesMantua, NJService brakes

    XMAS TREE SHOPPING W/FAMILY VERY LONG STOPPING DISTANCE, THEN NO BRAKES. I MADE REPAIR AT HOLDING BRACKET NEAR LEFT FRONT WHEEL ON FRAME. THEN ON 2/25/2014 ANOTHER BRAKE LINE RUST FAILURE NEAR BUT IN BACK OF ABS MODULE TO BACK WHEELS. I REPLACED THAT SECTION . TODAY 3/15/2014 ANOTHER FAILURE AT THE FIRST SPOT,HOLDING BRACKET NEAR LEFT FRONT WHEEL ON FRAME. ALL THIS ON 2002 GMC SIERRA,FUNNY I HAVE A 2002 FORD TAURUS ALMOST THE SAME MILEAGE NO BRAKE PROBLEMS. *TR

    NHTSA complaint 10572531
17. Filed Feb 23, 2014Failure Feb 19, 2014156,000 milesSouth Rockwood, MIService brakes

    I WAS SLOWING TO A STOP LIGHT FROM RESIDENTIAL STREET,INTO A MAIN ROAD, AND BRAKE PEDAL WENT TO THE FLOOR. I PUMPED BRAKES AND RECOVERED PRESSURE AND STOPPED. I THEN PROCEEDED ON THE MAIN ROAD TO NEXT LIGHT. AFTER BEING AT THE LIGHT WITH MY FOOT ON THE PEDAL FOR APPROX. 15 SEC. THE PEDAL WENT TO THE FLOOR AND TRUCK BEGAN ROLLING FORWARD. I LET PEDAL GO AND PUMPED AND PRESSURE CAME BACK AND HELD FOR ABOUT 15 MORE SEC. THEN FAILED AGAIN WITH TRUCK ROLLING FORWARD. I THEN DROVE THE TRUCK DIRECTLY TO THE SHOP ABOUT 4 MILES AWAY. I WAS INFORMED THAT A VERY ALARMING AND COMMON OCCURRENCE WITH 99-06 GM TRUCKS OCCURRED. MY BRAKE LINES HAD RUSTED OUT COMPLETELY. 650.00 BUCKS LATER I'M BACK ON THE ROAD. I WAS TOLD TO LOOK AT THIS SITE AND I WAS AMAZED AT HOW MANY OTHER VEHICLES HAVE REPORTED THIS PROBLEM. I WAS WONDERING IF GM WOULD BE SO KIND AS TO AT LEAST PICK UP THE COST OF THE PARTS WHICH I WAS TOLD AROUND 100.00. WISHFUL THINKING I GUESS. *TR

    NHTSA complaint 10565485
18. Filed Jan 27, 2014Failure Jan 14, 2014140,000 milesWilliamston, MIService brakes

    BRAKE LINE BURST WHEN BRAKES WERE APPLIED. ACCORDING TO MULTIPLE REPAIR FACILITIES ALL BRAKE LINES ARE EXTREMELY RUSTED AND MUST BE REPLACED. REAR BRAKE COMPONENTS ALSO RUSTED AND MUST BE REPLACED. COST OF REPAIRS EXCEEDS $3000.00. I'VE HAD SEVERAL VEHICLES THE SAME AGE ( WITH MORE MILES ) THAT DON'T HAVE NEARLY THE SAME AMOUNT RUST EVEN THOUGH THEY TOO HAVE SPENT THEIR WINTERS IN MICHIGAN. STOPPING A VEHICLE HAS TO BE THE MOST IMPORTANT ASPECT OF A VEHICLE TO GET CORRECT. HOW IS IT THAT MANUFACTURES ARE NOT REQUIRED TO USE THE BEST PRODUCT AVAILABLE FOR BRAKE LINES? *TR

    NHTSA complaint 10561702
19. Filed Jan 1, 2014Failure Mar 29, 201346,000 milesDracut, MAService brakesCrash1 injured

    DRIVING 30 MPH IN TRAFFIC. LIGHT TURNS RED . CARS IN FRONT OF ME APPLY BRAKES .I APPLIED MY BRAKES. BRAKES INSTANTLY FELT SPONGY AND ABNORMAL. APPLIED MORE PRESSURE WITH 2 FEET AND BRAKE PEDAL WENT TO THE FLOOR WITH NO WARNING AT ALL. NO BRAKE LIGHT ON DASH CAME ON JUST WENT TO FLOOR. WAS DETERMINED BY MY MECHANIC THAT THE BRAKE LINES HAD ROTTED AND I HAD A CATASTROPHIC BRAKE FAILURE LOOSING MAJOR BRAKE FLUID AT THE ACCIDENT SITE. *TR

    NHTSA complaint 10558096
20. Filed Dec 31, 2013Failure Dec 6, 2013103,250 milesBettendorf, IAService brakes, BodyCrash

    THE ACCIDENT HAPPENED IN A PARKING LOT. AS I WAS TURNING AT THE END OF ROW OF PARKED VEHICLES ,A PICK-UP TRUCK WAS BACKING OUT OF A PARKING PLACE. I APPLIED THE BRAKES BUT THERE WAS NO RESPONSE ONLY A RATCHETING NOISE COMING FROM THE FRONT END OF MY PICK-UP. I PUT THE TRUCK IN NEUTRAL BUT IT CONTINUED TO GO FORWARD UNTIL MY TRUCK RAN INTO THE OTHER ONE. THIS HAPPENED AT A VERY LOW SPEED BUT THERE WAS STILL QUITE A BIT OF DAMAGE TO THE TRUCKS. IT ALMOST FELT LIKE THE TRUCK WAS BEING PULLED FORWARD ON ITS OWN. I GOT MY TRUCK IN TO A MECHANIC AND HE REPLACED THE LEFT FRONT WHEEL SPEED SENSOR. THIS ACCIDENT WAS SMALL BUT I COULD JUST AS EASILY RUN INTO SOMEONE IN A WHEELCHAIR OR SOMEONE THAT COULD NOT GET OUT OF THE WAY. I FOUND OUT LATER THAT THE TRUCK WAS RECALLED BEFORE I OWNED IT (AT 43000 MILES) FOR THE SAME PROBLEM. THE TRUCK NOW HAS 103000 MILES ON IT AND IT APPEARS THAT THE ORIGINAL PROBLEM HAS NOT BEEN SOLVED. *TR

    NHTSA complaint 10557989