2003 GMC Sierra

206 complaints on file, page 1 of 11.

1. Filed Dec 17, 2015Failure Jun 20, 200496,000 milesKawkawlin, MISeats

   TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHEN INSERTING THE KEY INTO THE IGNITION, THE SEAT MOVED FORWARD AND PINNED THE CONTACT TO THE DASHBOARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR DRIVE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000. UPDATED 04/06/16*LJ *TR

   NHTSA complaint 10810891
2. Filed Oct 28, 2015Failure Sep 12, 2015150,000 milesAllenton, MIService brakes

   EXITING OFF FREEWAY RAMP IN INDIANAPOLIS BRAKE PEDAL WENT TO THE FLOOR WITHOUT NOTICE AND NO BRAKE FLUID LOSS, NEARLY CRASHED CROSSING 5 LANES OF CROSS TRAFFIC JUST LUCKY I WASN'T BROADSIDED BY CROSS TRAFFIC. I RECEIVED NO NOTICE OF HAZARD FROM GM, NO RECALL AND ONLY LEARNED OF THIS PROBLEM ONCE RESEARCHING ON WEB. I AM LUCKY TO BE ALIVE.

   NHTSA complaint 10786611
3. Filed Sep 23, 2015Failure Oct 6, 200638,000 milesChiefland, FLAir bagsCrash1 injured1 killed

   TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHILE ACCELERATING FROM A STOP SIGN,THE CONTACT'S VEHICLE COLLIDED WITH ANOTHER VEHICLE HEAD ON. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE FRONT END WAS COMPLETELY DAMAGED AND THE AIR BAGS FAILED TO DEPLOY. DUE TO THE FAILURE OF THE AIR BAGS NOT DEPLOYING, THE CONTACT SUSTAINED A BROKEN NECK AND HEAD FRACTURES THAT REQUIRED MEDICAL ATTENTION. THE INJURIES ULTIMATELY LED TO THE CONTACT'S DEATH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE FRONT END NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. UPDATED 11/09/15*LJ UPDATED 4/4/18*JB *TR

   NHTSA complaint 10774697
4. Filed Aug 4, 2015Failure Aug 3, 2015105,985 milesGeorgetown, KYService brakes

   I WAS APPROACHING A STOP LIGHT DRIVING ON A 4 LANE 55 MPH SPEED ZONE. AS I WAS APPROACHING THE STOP LIGHT I STARTING PRESSING ON THE BRAKE PEDAL. THE PEDAL HAD NO RESISTANCE IT KEPT GOING TO THE FLOOR. I STARTED PUMPING THE PEDAL TRYING TO SLOW MY TRUCK DOWN, NO USE. I PUSHED PEDAL ALL THE WAY TO THE FLOOR. THIS SLOWED A LITTLE. BUT NOT ENOUGH. I DOWN SHIFTED THE AUTOMATIC LEVER AND STARTING GUIDING THE TRUCK OFF THE ROAD TO AVOID THE STOPPED VEHICLES. I MISSED THE VEHICLES. LUCKILY I WAS ONLY 3 MILES FROM HOME. I MANAGED TO LIMP HOME BY DRIVING VERY, VERY SLOW AND USING THE GEAR SHIFTER TO SLOW ME DOWN. WHEN INVESTIGATING THE CAUSE AT HOME I FOUND THE BRAKE LINE ON THE RIGHT FRONT HAD RUSTED THROUGH AND THERE WAS A LEAK. ALL THE BRAKE LINES ON THIS TRUCK ARE RUSTED AND IN BAD SHAPE. I CALLED THE DEALER GLENN BUICK GMC WHERE I PURCHASED THE TRUCK NEW IN 2003. I SPOKE TO THE SERVICE PERSONAL "COREY" ABOUT REPAIRING THE RUSTED LINES. HE SAID GMC WAS NOT STANDING BEHIND THIS "FAILURE" ! I WAS ON MY OWN ! SEEMS GMC KNOWS OF THESE FAILURES AND SO DO YOU AND YOU HAVE AGREED NOT TO MAKE THEM STAND BEHIND IT AND YOU HAVE CHOSEN TO ALLOW MORE ACCIDENTS TO HAPPEN ! YOU = NATIONAL HIGHWAY SAFETY WHAT A SHAME ! SHAME ON YOU AND GMC ! HAD I NOT BEEN "LUCKY" THIS COULD HAVE BEEN A TERRIBLE ACCIDENT! ANY HELP IN RESOLVING THIS ISSUE WOULD BE APPRECIATED! THIS ISSUE WILL ONLY GET WORSE ! AS I AM SURE THERE ARE OTHER TRUCKS WITH THIS POTENTIAL PROBLEM WAITING TO HAPPEN!

   NHTSA complaint 10746026
5. Filed Jul 15, 2015Failure Sep 15, 201446,000 milesCleveland, OHService brakes

   TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHILE DRIVING AT 60 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT TOOK A LONGER DISTANCE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC MULTIPLE TIMES WHO DIAGNOSED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS UNAVAILABLE.

   NHTSA complaint 10734293
6. Filed Jun 29, 2015Failure Jun 27, 2015157,000 milesWarren, CTFuel/propulsion system

   TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHILE DRIVING APPROXIMATELY 45 MPH, THE RPMS INCREASED TO 3,500 WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE FUEL LINES WERE RUSTED, FRACTURED, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

   NHTSA complaint 10730944
7. Filed Mar 20, 2015Failure Mar 6, 201573,000 milesHilliard, OHService brakes

   TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKES WERE DEPRESSED AND TRAVELED ABRUPTLY TO THE FLOOR. THE VEHICLE FAILED TO COME TO A STOP UNTIL THE EMERGENCY BRAKE WAS ENGAGED AS THE BRAKE PEDAL WAS APPLIED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT DISCOVERED THAT THE ENTIRE BRAKE LINES FRACTURED DUE TO CORROSION. THE VEHICLE NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

   NHTSA complaint 10700608
8. Filed Jan 12, 2015Failure Jan 10, 2015106,000 milesChester, GAService brakes

   WHILE TRAVELING IN MY 2003 GMC SIERRA TRUCK AT APPROXIMATELY 45 MPH I STEPPED ON THE BRAKE PEDAL TO STOP AT A STOP SIGN AND THE PEDAL WENT 3/4 OF THE WAY DOWN TO THE FLOOR, THEN THE BRAKE LIGHT CAME ON AND THE TRUCK DID NOT STOP AS QUICKLY AS IT USUALLY DOES ( GLAD I WAS NOT GOING ANY FASTER) . UPON CHECKING THE TRUCK IT WAS DISCOVERED THAT THE FRONT DRIVERS SIDE STEEL BRAKE LINE HAD A HOLE IN IT DUE TO CORROSION AND THERE WAS NO BRAKE FLUID IN THE MASTER CYLINDER . *TR

   NHTSA complaint 10671883
9. Filed Dec 17, 2014Failure Nov 11, 201470,200 milesGreen Castle, MOService brakes

   ON 11/11/2014, TRUCK SUDDENLY VEERED TO LEFT, CROSSED MIDDLE OF ROAD AND WENT HALFWAY INTO DITCH, ROAD DID HAVE A SMALL AMOUNT OF SNOW[1/2 INCH], THIS HAPPENED JUST AS I TOPPED A SMALL HILL. ON 11/16/2014 AGAIN AS I TOPPED A HILL ON A CURVE THE TRUCK SUDDENLY VEERED TO THE LEFT, CROSSED THE MIDDLE OF THE ROAD AND DID GO COMPLETELY IN THE DITCH. ON 11/30/2014 AS I BACKED OUT OF THE GARAGE, THE BRAKE PEDAL WENT TO THE FLOOR AND HAD A HORRIBLE NOISE WHEN I APPLIED THE BRAKE. I MADE AN APPOINTMENT WITH MY MECHANIC AND HE FOUND THE BRAKE CALIPER WAS FROZE UP AND SHEARED OFF THE BRAKEPAD AND THIS RUINED THE BRAKE ROTOR, THIS OF COURSE CAUSED THE LOSS OF BRAKES ON THE RIGHT REAR SIDE, WHICH MUST HAVE BEEN PULLING ME OFF THE ROAD. LUCKILY WE SUFFERED NO SERIOUS INJURIES AND NO OTHER VEHICLES WERE ON THE ROAD. *TR

   NHTSA complaint 10664777
10. Filed Dec 9, 2014Failure Jul 1, 201360,000 milesJohannesburg, MIInstrument cluster/panel

    TL* THE CONTACT OWNS A 2003 GMC SIERRA. THE CONTACT STATED THAT ALL THE GAUGES ON THE INSTRUMENTAL PANEL FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE PANEL CLUSTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 UPDATED 1/28/15*CN

    NHTSA complaint 10663090
11. Filed Nov 25, 2014Failure Nov 24, 201484,586 milesPlymouth, MIService brakes

    I WAS TRAVELING IN RULE AREA OF MICH. AFTER DARK,A DEER JUMP OUT IN FRONT OF ME! I HIT THE BRAKES,A BRIEF BRAKE SURGE, THEN THE PEDAL WENT TO THE FLOOR! NO BRAKES! THE BRAKE LINES UNDER THE DRIVERS SEAT AREA WERE RUSTED THROUGH! I STOP AT A GAS STATION. I FOUND BRAKE FLUID ALL OVER AND A MAN ASKED ME WHAT HAD HAPPENED,I TOLD HIM WHAT I FOUND , HE AND I COULDN'T BELIEVE THEY WERE SO RUSTED OUT ! MY TRUCK IS IN VERY GOOD SHAPE! EXCEPT FOR THE BRAKE LINES! IT'S GOT A STAINLESS STEEL EXHAUST SYSTEM BUT THEY SCRIMP ON ONE OF THE MOST CRITICAL SYSTEMS FOR SAFETY ! UNBELIEVABLE! BY THE GRACE OF GOD I DIDN'T HIT THE DEER! BUT WHAT IF IT HAD HAPPENED IN TOWN OR IF THE DEER WAS A CHILD! THANK GOD IT HAPPENED THE WAY IT DID AND NO ONE GOT HURT! *TR

    NHTSA complaint 10660940
12. Filed Nov 19, 2014Failure Nov 19, 2014Cincinnati, OHService brakes

    TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE LINES FRACTURED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT USED THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

    NHTSA complaint 10659336
13. Filed Nov 17, 2014Failure Nov 7, 2013160,000 milesRiverside, RIService brakes

    TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHILE ATTEMPTING TO REVERSE OUT OF THE DRIVEWAY, THE BRAKE PEDAL DEPRESSED TO THE FLOOR AND THE BRAKES FAILED TO ENGAGE. THE BRAKE SYSTEM MALFUNCTION INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. AFTER STOPPING THE VEHICLE, THE CONTACT NOTICED THAT THERE WAS A TRAIL OF BRAKE FLUID LEAKING FROM UNDERNEATH THE VEHICLE. THE CONTACT DETERMINED THAT THE REAR BRAKE LINES WERE EXCESSIVELY CORRODED AND NEEDED TO BE REPLACED. THE CONTACT REPAIRED THE VEHICLE HIMSELF. HOWEVER, THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000.

    NHTSA complaint 10658667
14. Filed Oct 16, 2014Failure Jul 1, 2014SUN Valley, NVInstrument cluster/panel

    2003 GMC SIERRA. CONSUMER WRITES IN REGARDS TO A SPEEDOMETER FAILURE. *TGW THE CONSUMER STATED SHE WAS DRIVING 55 MPH. HOWEVER, THE SPEEDOMETER SHOWED 100 MPH. IT WENT ON FOR A COUPLE OF DAYS AND THEN WENT BACK TO NORMAL. THE NEXT DAY, THE SPEEDOMETER WAS ACTING ERRATIC AGAIN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, HOPING IT WOULD BE SOMETHING SMALL, BUT IT TURNED OUT TO BE A $700 EXPENSE. *JB

    NHTSA complaint 10644065
15. Filed Sep 11, 2014Failure Sep 9, 2014100,000 milesWest Point, IAService brakes

    AS I STATED PULLING OUT OF MY PARKING SPACE. I PRESSED DOWN ON THE BRAKE PEDAL AND IT WENT TO THE FLOOR. I QUICKLY PUT IT IN PARK. THEN CHECKED UNDER THE TRUCK TO FIND BRAKE FLUID LEAKING ALL OVER. THE LINE HAD RUSTED APART. *TR

    NHTSA complaint 10632606
16. Filed Sep 10, 2014Failure Sep 6, 2014134,652 milesHockessin, DEAir bags, Engine, Power train, Service brakesCrash

    I WAS PARKED ON A SLOPED DRIVEWAY (ABOUT 10 - 15 DEGREES). I STARTED THE ENGINE, STEPPED ON THE BRAKE PEDAL AND TOOK THE CAR OUT OF PARK INTO DRIVE. BRAKE PEDAL WAS NORMAL. I STARTED TO ROLL FORWARD AND WHEN I PUSHED THE BRAKE PEDAL THE CAR DID NOT SLOW. I SLAMMED THE BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR. AT THIS POINT I WENT OFF THE END OF THE DRIVEWAY ONTO A 45 DEGREE DOWNWARD SLOPED LAWN; THEN INTO A WOODED AREA AT THE TOP OF A RAVINE. I SLAMMED INTO A TREE. THE CAR WAS JUDGED A TOTAL LOSS BY MY INSURANCE COMPANY. I DID NOT GET A BRAKE WARNING LIGHT. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS SERVICED AT A UNION PARK GMC (WILMINGTON, DE) TWO DAYS PRIOR. INCLUDING BRAKE INSPECTION. CAUSE OF BRAKE FAILURE WAS DETERMINED TO BE RUPTURED BRAKE LINE. BOTH FRONT AND REAR BRAKES WERE FAILED. *TR

    NHTSA complaint 10632173
17. Filed Sep 9, 2014Failure Sep 8, 201478,000 milesWest Chester, OHService brakes

    I WAS APPROACHING AN INTERSECTION WHERE TRAFFIC WAS STOPPED FOR A RED LIGHT. I APPLIED THE BRAKES AND WAS DECREASING SPEED FROM APPROX 35 MPH. AT APPROX.10-15 MPH THE BRAKE PEDAL WENT TO THE FLOOR WITHOUT ANY WARNING OR SENSOR DETECTION AND THE BRAKES FAILED. I HELD THE PEDAL TO THE FLOOR, IMMEDIATELY SHIFTED TO LOW GEAR AND DRIFTED TO THE RIGHT SHOULDER TO AVOID THE STOPPED TRAFFIC. I SLOWLY MOVED THE VEHICLE TO A SAFE PLACE. IN A SHORT DISTANCE THE SERVICE BRAKE SYSTEM WARNING ACTIVATED BUT THERE WAS NO WARNING PRIOR TO FAILURE. THE TRUCK WAS TAKEN TO MY MECHANIC WHERE IT WAS FOUND THAT THE BRAKE LINE ON THE LEFT FRAME RAIL HAD FAILED UNDER PRESSURE DUE TO EXTREME RUST. IT WAS ALSO DETERMINED THAT ALL THE BRAKE LINES, EMERGENCY BRAKE CABLE AND BRAKE PLATES WERE RUSTED FAR IN ADVANCE OF EXPECTATIONS FOR MY MODEL YEAR AND MILEAGE. ALL BRAKE LINES HAVE TO BE REPLACED BECAUSE ANOTHER FAILURE IS CERTAIN IF ONLY THE BLOWN LINE IS REPLACED. I CONTACTED THE DEALERSHIP THAT SOLD AND HAS SERVICED MY VEHICLE AND THEY STATED THAT THERE WAS NO ASSISTANCE OR RECALL FOR RUSTED BRAKE LINES EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS. *TR

    NHTSA complaint 10632029
18. Filed Aug 12, 2014Failure Aug 11, 2014100,000 milesOwings Mills, MDService brakes, Hoses, Lines/piping, And fittings

    TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL SANK TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT HAD TO SHIFT TO A LOWER GEAR TO SLOW DOWN THE VEHICLE AND THE BRAKE SERVICE WARNING INDICATOR ILLUMINATED. THE CONTACT DISCOVERED THAT THE BRAKE FLUID LINES WERE RUPTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

    NHTSA complaint 10621718
19. Filed Aug 11, 2014Failure Aug 5, 2014211,158 milesMedia, PAService brakes

    PULLING OUT OF DRIVEWAY, NO BRAKES. BROKEN CORRODED BRAKE LINE, APPEARS THAT ALL LINES LOOK IN THE SAME SHAPE .LUCKILY THERE WAS NO ONCOMING TRAFFIC. THE HOLE IN THE LINE IS DIRECTLY UNDER THE DRIVER SEAT. *TR

    NHTSA complaint 10621446
20. Filed Jul 16, 2014Failure Oct 26, 201383,502 milesAlbuquerque, NMEngine, Fuel system, Diesel

    I WROTE GM ON OCTOBER 26, 2013 ABOUT MY 2003 GMC SIERRA DURAMAX DIESEL 6.6L 6L THAT JUST RECENTLY STARTED BILLOWING BLUISH BLACK SMOKE CONSTANTLY FROM THE EXHAUST AND COSTING AN EXORBITANT AMOUNT OF MONEY IN GAS. I TOOK IT TO THE DEALER (QUALITY BY DILORENZO IN ALBUQUERQUE, NEW MEXICO) AND THEY INFORMED ME THAT THERE WAS A BULLETIN ISSUED IN OCTOBER 2006 FOR LEAKING FUEL INJECTORS. THEY DIAGNOSED MY TRUCK WITH THE EXACT FUEL INJECTOR PROBLEM. THE TRUCK ONLY HAS 83,502 MILES ON IT AND I'VE BEEN INFORMED THAT THE NEXT TIME I TAKE IT FOR AN EMISSIONS TEST (A REQUIREMENT IN NEW MEXICO) IT WILL FAIL. I FINALLY SAVED UP ENOUGH MONEY TO GO AN OUTSIDE REPAIR SHOP ON JULY 15, 2014 TO GET MY FUEL INJECTORS REPLACED AND THE TOTAL CAME TO $4763.78. I FOUND OUT THAT THERE WERE TWO STRIPPED BOLTS INDICATING THAT THE FUEL INJECTORS WERE PREVIOUSLY REPAIRED (ADDITIONAL COST OF$12 EACH TO REPLACE THE 8 BOLTS). I CALLED THE ORIGINAL OWNER AND HE TOLD ME THAT THE INJECTORS WERE REPAIRED UNDER THE ORIGINAL BULLETIN (04039) IN JUNE 2005 AT TILLERY MOTORS IN BELEN NM. THEREFORE, THE FUEL INJECTORS WERE NEVER REALLY REPAIRED PROPERLY IN THE FIRST PLACE. I HAVE SPOKE TO ANOTHER WOMEN ([XXX]) AT THE GM CUSTOMER SERVICE CENTER. SHE IS AGAIN ELEVATING THIS ISSUE TO A SPECIALIST UNDER GM ID [XXX] FOR REIMBURSEMENT OF THE TOTAL COST (STANDARD 24-48 HOUR CALL BACK). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    NHTSA complaint 10611064