Motorcycle, gasoline, built in United States. Owner complaints on file from Jan 9, 2019 to Sep 2, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-375 | Jun 6, 2025 | Mounting tab on the rear shock pre-load adjuster may break, allowing the rear shock absorber adjuster to damage the rear tire, causing a loss of… | Suspension | 82,117 | Repair or modification |
| 23V-591 | Aug 22, 2023 | Fastener securing the rear shock absorber may break and allow the rear shock absorber adjuster to damage the rear tire, causing a loss of tire… | Suspension | 65,224 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
My 2018 Harley Softail was repaired .The rear shock adjuster bolt was broken 11/1/2018 at 1500 mile this was before the recalls.Then it was repaired again with the recall 2/6/24 it was broken again.My bike was then repaired again on 7/29/25 for the recall .It was broken at the time again. On 8/25/25 I was riding home I felt a large bang to the rear and thought I had been hit.I was going slow I was able to handle the bike.I pulled to the shoulder and realized it was the shock adjuster again.I took my bike to Harley 8/30 with all my paperwork.Where it is now.I can visibly see my rear fender is pushed it to the tire.This is 4X the same defect.I could have been killed.Wondering how many have been killed or hurt for this very defect??? That is why I'm filing this report and calling Harley.
NHTSA complaint 11684413Faulty front brake light switch causes the brake light to remain on all the time. Comon failure and the part is on back order for two months. Issue has been confirmed by dealer.
NHTSA complaint 11491743MY MOTORCYCLE WAS RECALLED FOR A POTENTIALLY LIFE THREATENING CONDITION. FLUID COULD LEAK PAST THE CLUTCH RESERVOIR AND CAUSE THE DRIVE TRAIN TO STAY ENGAGED AND YOU CANT SHIFT OUT OF GEAR CAUSING YOU TO CRASH. THIS IS MARCH 21, 2019 AND I AM 123 CUSTOMERS AWAY FROM THE HARLEY DEALERSHIP FROM HAVING PARTS TO FIX MY BIKE.
NHTSA complaint 111905692018 HARLEY DAVIDSON SOFTAIL DELUXE 2400 MILES. WAS RIDING AT LUNCH HEADING BACK TO WORK, ON A CITY STREET CAME TO A INTERSECTION THE LIGHTS WERE TURNING RED WENT TO APPLY MY FRONT BRAKES AND THEY WENT FROM WORKING WITH NO ISSUES OR SIGNS OF ISSUES TO COMPLETE FAIL OF THE FRONT BRAKES PULLED OFF THE ROAD INTO A DITCH WHILE APPLYING MY REAR BRAKES TO AVOID FROM GOING OUT INTO TRAFFIC. NOTE: BIKE WAS MANUFACTURED IN NOVEMBER OF 2018 FROM HARLEY THEY TRIED TO CLAIM THE ISSUE WAS MY FAULT THAT THE BRAKES FAILED DUE TO IMPROPER CARE OF THE UNIT. HARLEY SAID I SHOULD HAVE BLEED MY BRAKES THAT IT IS RECOMMENDED EVERY TWO YEARS... THE BIKE IS 15 MONTHS OLD WELL UNDER THE 24 MONTH RECOMMENDATION FOR THE BRAKE FLUSH AND IS NEVER LEFT OUTSIDE OR DRIVEN IN THE RAIN AND IS ALWAYS IN A GARAGE OR WARE HOUSE WHILE AT HOME OR WORK. THEY WILL COVER UNDER WARRANTY BUT I DO NOT FEEL SAFE ON THIS BIKE!
NHTSA complaint 11182098I RECEIVED A RECALL NOTICE ON NOVEMBER 5TH 2018 AND STILL CANNOT GET THE DEALER TO FIX THE RECALL ISSUE, IT IS NOW JANUARY 9TH 2019
NHTSA complaint 11166076Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.