Motorcycle, gasoline, built in United States. Owner complaints on file from Jun 1, 2017 to Jul 14, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-574 | Aug 5, 2019 | Kit did not include replacement rear red reflectors for the ones that are eliminated by installing this kit | Visibility and wipers | 12,733 | Part replacement |
| 18V-734 | Oct 18, 2018 | Secondary clutch actuator cylinder may leak fluid internally and the clutch master cylinder may lose the ability to generate enough lift to… | Powertrain | 177,636 | Repair or modification |
| 17V-333 | May 22, 2017 | In the affected motorcycles, a clamp used to secure an engine oil cooler line may have been improperly installed | Engine and cooling | 45,589 | Inspection |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
The contact owns a 2017 Harley-Davidson FLHTCU. The contact stated that while riding at 5 MPH, the motorcycle failed to shift out of gear or stop as needed. The motorcycle fell over on the contact’s right leg, causing the leg to become swollen. The contact used a bag of ice to help with the swelling. The motorcycle was repaired under NHTSA Campaign Number: 18V734000 (Power Train); however, the failure persisted. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 45,490.
NHTSA complaint 11750346ABS module failure resulting in front brake locking up. ABS module failed resulting in brake failure. While I was not involved in any incident the failed part showed no signs of beginning to fail. One day I I got onto the motorcycle and when I went to squeeze the front brake it was hard as a rock and it locked up my front wheel. This particular failure happened in my driveway so nobody was in danger but it also had no warning lights on or gave any signs of failure prior to this incident. If this were to happen while riding the motorcycle it could potentially be deadly for the rider and passenger depending on riding conditions. The part failure has been verified by a Harley Davidson dealership. Parts to correct this are currently back ordered over a month. I do not have the part in my possession as the bike is at a local dealership. I do plan on asking for the failed part once it is repaired. I did have brake work done on this bike in June of 2022, (pad replacement and system flush), and rode this bike on several occasions since the service but prior to failure. The bike had sat for about a month with no activity (covered) prior to this failure. The service was not preformed at a Harley Davidson dealership. There was a prior recall on this system for earlier model bikes for this same type of failure. But my specific year/model was not included. I have read several complaints from other owners in the same date range as mine having the same failure. This is a potentially deadly situation that needs to be corrected as Harley Davidson simply wants to replace the parts and make money off of their poorly engineered design. This type of failure does not occur in a passenger vehicle ABS system.
NHTSA complaint 11494224HEAD GASKET LETS LOOSE AND OIL ALL OVER REAR TIRE! VEHICLE ON HIGHWAY IN MOTION, NOT GOOD.
NHTSA complaint 11242859THE "DAY MAKER HEADLIGHT " FOUND ON THE HARLEY DAVIDSON ULTRA CLASSIC IS COMPLETELY UNUSABLE.IN USING THE LED BULBS ON THIS SYSTEM THE REFRACTORY NATURE OF THE LENS DICTATES THAT A HORIZONTAL LINE WITH LIGHT BELOW THE LINE AND DARKNESS ABOVE IT A DISTANCE KEEPS THE LIGHT FROM SHINING INTO THE ONCOMING DRIVERS. THIS WORKS FINE IN AN AUTOMOBILE, BUT ON A MOTORCYCLE, IT BECOMES UNRIDEABLE .THE REASON BEING IS THAT WHEN YOU LEAN INTO A CORNER THE HORIZONTAL LINE DIPS TO THE SAME DEGREE AS THE MOTORCYCLE, AND THE DARKNESS ABOVE DIPS DOWN WITH THE BIKE SO THAT IT IS NOT POSSIBLE TO SEE INTO OR THRU THE CORNER (IF YOU DO NOT UNDERSTAND THIS SITUATION PLEASE PASS IT ON TO SOMEONE WHO DOES). I AM NOT A NEWBIE TO RIDING AS I HAVE 30 YEARS AND ALMOST A QUARTER MILLION MILES UNDER MY BELT ALL ON HARLEYS I CAN ALMOST GUARANTEE THAT THIS HAS CAUSED NOT ONLY INJURIES BUT ALSO DEATHS. THIS LIGHTING SYSTEM HAS BEEN CHECKED AND CHECKED AGAIN AND IS IN SPECS ACCORDING TO HARLEY DAVIDSON I WOULD INVITE ANY SPECIALIST OR OFFICIAL TO RIDE THE DARK COUNTRY ROADS THAT I RIDE AND TELL ME THIS LIGHTING SYSTEM IS SAFE PLEASE LOOK INTO THIS IT IS UNSAFE AND WILL INJURE OR KILL PEOPLE
NHTSA complaint 10992776Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.