Model year

2016 Harley-Davidson Flhtcutg

Motorcycle, gasoline, built in United States. Owner complaints on file from Jul 20, 2016 to Sep 9, 2019.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints2Close to the median 2016 motorcycle
Severity index0.02016 motorcycles average 9.6
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2016 Harley-Davidson Flhtcutg peaked in 2016, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751201612017201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2016 Harley-Davidson Flhtcutg name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
1
Engine and cooling
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2016 Harley-Davidson Flhtcutg

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Harley-Davidson Flhtcutg

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Sep 9, 2019Failure Aug 1, 201913,500 milesOberlin, OHElectrical system, Horn

    TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON FLHTCUTG TRI GLIDE UTRA MOTORCYCLE. WHILE OPERATING THE MOTORCYCLE, THE HORN RANDOMLY MALFUNCTIONED. AFTER REPEATED USE, THE HORN SOUND SUDDENLY BECAME MUTED BEFORE EVENTUALLY BECOMING SILENT. MOMENTS LATER, THE HORN OPERATED NORMALLY. THE MOTORCYCLE WAS TAKEN TO LAKE ERIE HARLEY-DAVIDSON (38401 CHESTER RD, AVON, OH), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 13,500.

    NHTSA complaint 11254218
  2. Filed Jul 20, 2016Failure Apr 14, 2016York, PAEngine

    THERE IS A CONTINUOUS TAPPING NOISE COMING FROM THE MOTOR. IT STARTS AS SOON AS THE ENGINE IS STARTED AND LASTS APPROXIMATELY 2 MILES WHILE RIDING. IT SOUNDS TO BE THE LIFTERS. THE MOTORCYCLE WAS TAKEN TO THE LOCAL DEALER ON NUMEROUS OCCASIONS FOR THE SAME COMPLAINT WITHOUT IT BEING FIXED. THE DEALER ADVISED THEY CONTACTED HARLEY-DAVIDSON TECH SERVICE BUT THERE SEEMS TO BE NO "FIX" TO THE PROBLEM.

    NHTSA complaint 10886225
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

55 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • M1490 Sep 17, 2026 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1490 (V 26.9.4): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-4…
  • M1508 Jul 30, 2026 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1508 (REV D): 2009-2025 TRIKE PLATFORM - REVERSE MOTOR. PURPOSE: Revision C. To inform dealers of a running change for the new reverse motor (Part No. 83388-09C) for Trike models. As of January 28, 2020 all Trike platform vehicles will be…
  • M1490 Jul 25, 2026 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1490 (V 26.8.3): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-4…
  • M1490 Jun 11, 2026 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1490 (V 26.7.3): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-4…
  • PAB1182 Apr 25, 2026 · Service Bulletin/Repair Instructions
    GENUINE MOTOR PARTS AND ACCESSORIES BULLETIN PAB1182: TRIKE SADDLEBAGS KIT INFORMATIONAL UPDATE. PURPOSE: Initial release. This bulletin informs dealers that the Trike Saddlebags kit (Part No. 84031-11) has an informational update: The drill template that i…
  • M1727 Apr 25, 2026 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1727: BIG TWIN INNER PRIMARY SEAL CHANGES. PURPOSE: Initial release. This bulletin informs dealers of changes to the Inner Primary Seal (Part No. 12052). The seal part number was changed from (Part No. 12052A, black in color) to (Part No.…
  • M1490 Apr 24, 2026 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1490 (V 26.6.2): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-4…
  • M1679 Mar 14, 2026 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1679: AFTERMARKET EXHAUST HEADER DEBRIS. PURPOSE: Initial release. This bulletin informs dealers that Harley-Davidson has identified instances of premature engine failure due to abrasive particle wear, specifically from debris inside new a…
  • M1490 Mar 31, 2026 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1490 (V 26.5.2): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-4…
  • M1713 Feb 25, 2026 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1713 (REV C): DTII UPDATE PROCEDURE FOR SOFTWARE VERSION (26.4.3). PURPOSE: Revision C. This bulletin informs dealers that an issue was discovered in the Digital Technician II (DT II) software version (26.0.2), released on November 18, 202…
  • M1490 Feb 25, 2026 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1490 (V 26.4.3): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-4…
  • M1713 Jan 28, 2026 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1713 (REV B): DTII UPDATE PROCEDURE FOR SOFTWARE VERSION (26.3.2). PURPOSE: Revision B. This bulletin informs dealers that an issue was discovered in the Digital Technician II (DT II) software version (26.0.2), released on November 18, 202…
  • M1508 Jan 30, 2026 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1508 (REV C): 2009-2025 TRIKE PLATFORM - REVERSE MOTOR. PURPOSE: Revision C. To inform dealers of a running change for the new reverse motor (Part No. 83388-09C) for Trike models. As of January 28, 2020 all Trike platform vehicles will be…
  • M1490 Jan 28, 2026 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1490 (V 26.3.2): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-4…
  • M1713 Dec 18, 2025 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1713: DTII UPDATE PROCEDURE FOR SOFTWARE VERSION (26.1.5). PURPOSE: Initial Release. This bulletin informs dealers that an issue was discovered in the Digital Technician II (DT II) software version (26.0.2), released on November 18, 2025. …
  • M1490 Dec 18, 2025 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1490 (V 26.1.5): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-4…
  • M1490 Nov 18, 2025 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1490 (V 26.0.2): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-4…
  • PAB1171 Oct 25, 2025 · Service Bulletin/Repair Instructions
    GENUINE MOTOR PARTS AND ACCESSORIES BULLETIN PAB1171 (REV B): SOFTWARE UPDATE FOR SCREAMIN EAGLE PRO STREET TUNER. PURPOSE: Revision B. Updated: Summary. The App has returned to the Apple App Store. This bulletin informs dealers that a recent software up…
  • M1391A Oct 28, 2025 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1391A (REVU): MIDTRONICS GRX-3110 AND DCA-8000 SOFTWARE. PURPORSE: Revision U. The purpose of this bulletin is to inform the dealer network that a software update to the GRX-3110 and DCA-8000 is now available. DYNAMIC DIAGNOSTIC CHARGER …
  • M1490 Sep 6, 2025 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1490 (V 25.8.9): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-4…
  • M1684 Aug 16, 2025 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1684: MARKET SPECIFIC BATTERY INTRODUCTION. PURPOSE: Initial Release. This bulletin informs dealers of the availability of new batteries for new Original Equipment (OE) vehicle production and in the Parts and Accessories (P&A) catalog. Ava…
  • M1490 Aug 26, 2025 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1490 (V 25.8.7): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-4…
  • M1391A Aug 26, 2025 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1391A (REV T): MIDTRONICS GRX-3110 AND DCA-8000 SOFTWARE. PURPORSE: Revision T. The purpose of this bulletin is to inform the dealer network that a software update to the GRX-3110 and DCA-8000 is now available. DYNAMIC DIAGNOSTIC CHARGER…
  • M1650 Jan 24, 2025 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1650: MILWAUKEE EIGHT AND TWIN CAM CAMSHAFT DRIVE GEAR RETENTION KIT CHANGES. PURPOSE: This bulletin informs dealers that changes have been made to the Camshaft Drive Gear Retention Kit and service proceduresfor the Milwaukee-Eight and Twi…
  • M1508 Jan 3, 2025 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1508 (REV B): 2009-2025 TRIKE PLATFORM - REVERSE MOTOR. PURPOSE:To inform dealers of a running change for the new reverse motor (Part No. 83388-09C) for Trike models. As of January 28, 2020 all Trike platform vehicles will be manufactured…
  • M1555 Sep 12, 2024 · Warranty Program/Extension
    SERVICE BULLETIN M1555 (REV E): BATTERY WARRANTY GUIDELINES. PURPOSE: Revision E. Added: Added procedures for the DCA-8000 E Battery Tester.* Updated: All sections. This bulletin informs the dealership network that Harley-Davidson has provided guidelines f…
  • M1490 Aug 8, 2024 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1490 (V 24.8.8): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Ver…
  • PAB1158 Jul 10, 2024 · Service Bulletin/Repair Instructions
    GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1158: OIL FILTER PACKAGING AND CASE QUANTITY UPDATE. PURPOSE: To inform dealerships that Harley-Davidson has made updates to oil filters including new part numbers, packaging design, and bulk case quanti…
  • M1490 May 1, 2024 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1490 (V 24.6.4): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-…
  • M1612 Apr 4, 2024 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1612 (REV A): MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: Revision. Update: Notes for Table 3 and 4. * Updated: Part Numbers. This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, To…
  • PAB1146 Dec 21, 2023 · Service Bulletin/Repair Instructions
    GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1146: 68193-95 BULB WEDGE, FENDER TIP LAMP. Purpose: To inform dealers of an issue with the bulb wire terminals not being to specification. The light bulbs were used in numerous front and rear fender tip…
  • M1612 Dec 4, 2023 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1612: MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: This bulletin informs dealers that all: ⢠Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and ⢠Milwaukee-Eight gear packs on CVO, Police, Sof…
  • M1612 Dec 4, 2023 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1612: MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: This bulletin informs dealers that all: • Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and • Milwaukee-Eight gear packs on CVO, Police, Softa…
  • TA0006 Jan 27, 2016 · Service Bulletin/Repair Instructions
    Harley-Davidson is aware of conditions that may result in a streaking appearance or film residue on the inside of some instrument gauges including speedometer and tachometers. This may occur after exposure of the vehicle to humid conditions. This condition…
  • M1409A Dec 1, 2015 · Service Bulletin/Repair Instructions
    This bulletin is to inform dealers of the steps to perform after performing the Touring and Trike Rear Shock absorber callback return. The shipping plug must be transferred from the new shock to the return shock. When oil is allowed to leak during the re…
  • TA0006 Jan 27, 2016 · Service Bulletin/Repair Instructions
    Harley-Davidson is aware of conditions that may result in a streaking appearance or film residue on the inside of some instrument gauges including speedometer and tachometers. This may occur after exposure of the vehicle to humid conditions. This condition…
  • M1416 Dec 18, 2017 · Service Bulletin/Repair Instructions
    The purpose of this service bulletin is to communicate updates and corrections to certain 2008-2016 service literature.
  • M1409A Dec 1, 2015 · Service Bulletin/Repair Instructions
    This bulletin is to inform dealers of the steps to perform after performing the Touring and Trike Rear Shock absorber callback return. The shipping plug must be transferred from the new shock to the return shock. When oil is allowed to leak during the re…
  • M1464 Jul 7, 2020 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1464: BOOM! AUDIO - GENERAL INFORMATION AND SOFTWARE UPDATE 1.22.X. PURPOSE: Revision. This bulletin helps the dealer locate needed information to update and service Boom! Box Audio Infotainment systems. It also lists software revisions an…
  • PAB1097 May 15, 2020 · Service Bulletin/Repair Instructions
    GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1097 INTERNATIONAL FITMENT: THE BOOM! BOX GTS SOFTWARE UPDATE. PURPOSE: To notify International dealers that International GTS radios are now available to be ordered and installed in 2014-2018 Touring, C…
  • M1508 Feb 26, 2020 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1508: 2009-2020 TRIKE PLATFORM - REVERSE MOTOR. PURPOSE: To inform dealers of a running change for the new reverse motor (Part No. 83388-09C) for Trike models. As of January 28, 2020 all Trike platform vehicles will be manufactured using …
  • M1492 Jun 25, 2019 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1492: 2017 - 2019 TOURING - MILWAUKEE EIGHT - INNER PRIMARY VENT. Purpose: Revision. Harley-Davidson has learned that a small percentage of dealers and customers are finding low transmission oil levels and high primary oil levels during no…
  • M1476 May 15, 2019 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1476: 2014 - 2016 TWIN-COOLED COOLANT PUMP REPLACEMENT. Revision: Added Dealer inventory instructions. Purpose for Service Bulletin: To inform dealers of a new coolant pump replacement kit for 2014 - 2016 Twin Cooled vehicles. Markets Aff…
  • M1450 Mar 28, 2019 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1450: MILWAUKEE-EIGHT EQUIPPED VEHICLES - LOSS OF POWER OR HIGH ENGINE BRAKING. REVISION. Purpose: 2017 - 2019 model motorcycles equipped with a Milwaukee-Eight? engine can experience a condition known as sumping during extended periods a…
  • 1HD-D8A8J-03 Feb 22, 2019 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1359: 2014 - 2016 TOURING - HYDRAULIC CLUTCH LINE REPLACEMENT. PURPOSE: REVISION. A leak may occur on some Touring, CVO Touring, Police Touring and Trike models equipped with hydraulic clutch. The leak may occur when the line is replaced o…
  • 1HDM5V2A05 Apr 27, 2018 · Service Bulletin/Repair Instructions
    TECH ARTICLE TA0023: TA0023: Crankshaft Rod Bearing. Purpose: Technicians have been falsely identifying connecting rod bearings as failed due to a perception of resistance as the rods are rotated. The clearance of the Twin Cam and Milwaukee-Eight® crank pin…
  • 1HD-Q4H7G-02 Jan 16, 2017 · Service Bulletin/Repair Instructions
    Service Bulletin M1430B: BOOM! BOX INFOTAINMENT SYSTEM GENERAL INFORMATION AND SOFTWARE RELEASE 1.20.X DESCRIPTION informs the dealer network that Boom! software version 1.20.3 released December 19, 2016 and is now available to download. This also provides …
  • 1HDG3S9W10 Sep 18, 2017 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1442: BOOM! BOX INFOTAINMENT SYSTEM GENERAL INFORMATION AND SOFTWARE RELEASE 1.21.X DESCRIPTION. This bulletin helps the dealer locate needed information to update and service Boom! Box Audio Infotainment systems. It also lists software r…
  • 1HDS7V9Q11 Oct 11, 2017 · Service Bulletin/Repair Instructions
    SERVICE BULLETIN M1458: 2009 - 2018 TRIKE - SERVICE MANUAL SUPPLEMENT UPDATE. The purpose of this bulletin is to communicate updates to thereverse motor inoperative diagnostic procedure in the service manual supplement. A high percentage of reverse motors t…
  • 1HD-R7V8M-09 Jul 31, 2017 · Service Bulletin/Repair Instructions
    PARTS & ACCESSORIES BULLETIN PAB1067: SCREAMIN? EAGLE SMART TUNE PRO RELEASED FOR SHIPMENT. Purpose is to notify dealers that the Smart Tune PRO ? Automatic Tuning Module is 50-state U.S. EPA approved and released for shipment.
  • 1HD-Y6J2F-02 Feb 1, 2017 · Service Bulletin/Repair Instructions
    TECH ARTICLES: INSTALLATION OF BOOM! INFOTAINMENT SOFTWARE RELEASE 1.20.2 MAY CAUSE THE INFOTAINMENT SYSTEM TO FREEZE AND BECOME NON-RESPONSIVE TO INPUTS FROM THE HAND CONTROLS, SOFT KEYS, OR TOUCH SCREEN. AN IGNITION CYCLE OFF-ON MAY GET THE SYSTEM TO RESP…
  • 1HD-K5W9P-01 Dec 19, 2016 · Service Bulletin/Repair Instructions
    THIS BULLETIN HELPS THE DEALER LOCATE NEEDED INFORMATION TO UPDATE AND SERVICE BOOM! BOX AUDIO INFOTAINMENT SYSTEMS. IT ALSO LISTS SOFTWARE REVISIONS AND THE FIXES ADDRESSED IN EACH REVISION.
  • 1HD-X3S8H-12 Oct 26, 2016 · Service Bulletin/Repair Instructions
    WE HAVE IDENTIFIED AN ISSUE WITH THE RECENT 1.20.2 BOOM! INFOTAINMENT SOFTWARE RELEASE.
  • 1HD-J5K4G-12 Oct 17, 2016 · Service Bulletin/Repair Instructions
    THIS REVISION INFORMS THE DEALER NETWORK THAT BOOM! SOFTWARE VERSION 1.20.2 IS RELEASED AND IS NOW AVAILABLE TO DOWNLOAD.
  • 1HD-P3X6M-12 Oct 10, 2016 · Service Bulletin/Repair Instructions
    THE PURPOSE OF THIS BULLETIN IS TO INFORM DEALERS OF A CORRECTION TO THE TORQUE VALUE WHEN INSTALLING THE CHOPPED ENGINE GUARDS. PRODUCTS WITH A PACKAGE DATE OF 9/13/16 AND EARLIER CONTAIN AN INSTRUCTION SHEET WITH THE INCORRECT TORQUE.
Source: NHTSA manufacturer communications files.