Complaints about the 2015 Heartland BIG Country peaked in 2017, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Trailer, Not Applicable, built in United States. Owner complaints on file from Nov 28, 2017 to Sep 8, 2020.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 15V-482 | Jul 30, 2015 | Click on "All Products Associated With This Recall" for a complete list | Equipment | 1,680 | Part replacement |
| 15V-049 | Jan 30, 2015 | In the affected recreational vehicles, the axles may be placed too far forward on the frame resulting in improper weight distribution across the axles | Suspension | 131 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
WE HAD NOTICED A CRACK IN THE UPPER LEFT CORNER OF THE FIBER GLASS IN THE RV, ON THE DRIVERS SIDE. AFTER FURTHER INVESTIGATION, IT WAS FOUND THAT THE WELDINGS INSIDE THE WALL WHERE FAULTY AND CAME UNWELDED, I HAD TO PAY TO HAVE THESE WELDS RE-DONE BECAUSE THE MANUFACTURE WOULD NOT COMMUNICATE WITH THEM AFTER COMPLAINING OF THE ISSUE, IT WAS ALSO DISCOVERED THAT THE PASSENGER SIDE OF THE RV THE REAR HANGER HAD COME UNWELDED FROM THE FRAME, IT WAS RE-WELDED AT THE OWNERS EXPENSE ALSO WITHOUT MANUFACTURER ASSISTANCE. THIS WAS DISCOVERED WHILE TRAVELING ALONG DIFFERENT ROUTES IN THE US BUT THE ISSUE WAS DURING MOVEMENT OF THE CHOACH.
NHTSA complaint 11353830IN OCTOBER, 2016, A YEAR AFTER PURCHASE OF THE TRAILER (NEW), THE FRONT-LEFT TIRE WAS FOUND TO BE LOW ON PRESSURE (TRAILER WAS STATIONARY AT THE TIME). TOOK TIRE AND WHEEL ASSEMBLY TO LOCAL TIRE STORE AND THEY FOUND THAT THE RIM WAS CRACKED JUST INSIDE ONE OF THE WHEEL SPOKES. WHEEL WAS REPLACED BY TREDIT TIRE AND WHEEL (ORIGINAL OEM SUPPLIER). EARLY AUGUST OF 2017, WHILE TRAILER WAS STATIONARY AGAIN, FOUND THAT FRONT-RIGHT WHEEL HAD LOW PRESSURE. TOOK ASSEMBLY TO TIRE STORE AND THEY FOUND A SIMILAR CRACK IN A SIMILAR LOCATION ON THAT WHEEL. CONTACTED TREDIT TIRE AND WHEEL AGAIN AND THEY REPLACED THE DEFECTIVE WHEEL ALONG WITH THE OTHER TWO ORIGINAL WHEELS (AT MY REQUEST AND AS A GOODWILL GESTURE) UNDER WARRANTY. NEITHER TIRE DEFLATED WHILE DRIVING OR POSED ANY DANGER. HOWEVER, POSTS ON A USER FORUM REGARDING THIS SPECIFIC WHEEL SEEM TO INDICATE THAT OTHERS ARE HAVING THE SAME ISSUE WITH THIS PARTICULAR WHEEL DESIGN.
NHTSA complaint 11048860Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.