Model year

2016 Heartland BIG Country

Body and fuel not decoded. Owner complaints on file from Jun 15, 2018 to Jun 15, 2018.

Recalls (2)Complaints (1)Investigations (0)Bulletins (2)

Recall campaigns covering this model year21,932 vehicles or units across those campaigns

Owner complaints1Close to the median 2016 vehicle

Severity index0.0Crash, fire, injury or death per 100

First 24 months0Complaints in its first two years

Complaints over time

Complaints about the 2016 Heartland BIG Country peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

Source: NHTSA ODI complaints file. The lighter column runs through October.

Components

100% of complaints about the 2016 Heartland BIG Country name tires

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Tires

Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.

Recalls

2 recall campaigns cover the 2016 Heartland BIG Country

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Heartland BIG Country
Campaign	Filed	Subject	Component	Vehicles	Remedy
15V-482	Jul 30, 2015	Click on "All Products Associated With This Recall" for a complete list	Equipment	1,680	Part replacement
15V-199	Apr 3, 2015	In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend…	Equipment	252	Part replacement

Source: NHTSA ODI recalls file.

Look up a VIN at NHTSA

Owner complaints

What owners reported about the 2016 Heartland BIG Country

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

Filed Jun 15, 2018Failure Aug 1, 201715,000 milesNaples, FLTires
TL* THE CONTACT OWNS A 2017 (NA) HEARTLAND BIG COUNTRY 3650RL EQUIPPED WITH DYNAMIC SAILUN TIRES, SIZE: 235/85/R16. AFTER DRIVING 70 MPH AND STOPPING AT A REST AREA, THE CONTACT NOTICED THAT ALL FOUR TIRES WERE DETERIORATED. THE RECREATIONAL VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPLACEMENT OF THE TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VEHICLE AND TIRES WERE NOT INCLUDED IN A RECALL. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 15,000.
NHTSA complaint 11102014

Source: NHTSA ODI complaints file.

Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.

All investigations

Service bulletins

2 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

98.01.19 Jun 21, 2016 · Service Bulletin/Repair Instructions
DUE TO IMPROPER BUILD SPECIFICATIONS FROM DOMETIC ON ITS BLIZZARD AC SYSTEM AIR FLOW REQUIREMENTS, THE AC SYSTEM HAS TOO HIGH OF A STATIC AIR PRESSURE. THIS STATIC AIR PRESSURE CAUSES THE ACCUMULATED STANDING WATER TO SPLASH INTO THE RETURN AIR DUCT.
98.01.19 Jun 21, 2016 · Service Bulletin/Repair Instructions
DUE TO IMPROPER BUILD SPECIFICATIONS FROM DOMETIC ON ITS BLIZZARD AC SYSTEM AIR FLOW REQUIREMENTS, THE AC SYSTEM HAS TOO HIGH OF A STATIC AIR PRESSURE. THIS STATIC AIR PRESSURE CAUSES THE ACCUMULATED STANDING WATER TO SPLASH INTO THE RETURN AIR DUCT.

Source: NHTSA manufacturer communications files.

About service bulletins