Model year

2016 Heartland BIG Country

Body and fuel not decoded. Owner complaints on file from Jun 15, 2018 to Jun 15, 2018.

Recall campaigns covering this model year21,932 vehicles or units across those campaigns
Owner complaints1Close to the median 2016 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 Heartland BIG Country peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512018120192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2016 Heartland BIG Country name tires

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Tires
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2016 Heartland BIG Country

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Heartland BIG Country
CampaignFiledSubjectComponentVehiclesRemedy
15V-482Jul 30, 2015Click on "All Products Associated With This Recall" for a complete listEquipment1,680Part replacement
15V-199Apr 3, 2015In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend…Equipment252Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Heartland BIG Country

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Jun 15, 2018Failure Aug 1, 201715,000 milesNaples, FLTires

    TL* THE CONTACT OWNS A 2017 (NA) HEARTLAND BIG COUNTRY 3650RL EQUIPPED WITH DYNAMIC SAILUN TIRES, SIZE: 235/85/R16. AFTER DRIVING 70 MPH AND STOPPING AT A REST AREA, THE CONTACT NOTICED THAT ALL FOUR TIRES WERE DETERIORATED. THE RECREATIONAL VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPLACEMENT OF THE TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VEHICLE AND TIRES WERE NOT INCLUDED IN A RECALL. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 15,000.

    NHTSA complaint 11102014
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

2 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 98.01.19 Jun 21, 2016 · Service Bulletin/Repair Instructions
    DUE TO IMPROPER BUILD SPECIFICATIONS FROM DOMETIC ON ITS BLIZZARD AC SYSTEM AIR FLOW REQUIREMENTS, THE AC SYSTEM HAS TOO HIGH OF A STATIC AIR PRESSURE. THIS STATIC AIR PRESSURE CAUSES THE ACCUMULATED STANDING WATER TO SPLASH INTO THE RETURN AIR DUCT.
  • 98.01.19 Jun 21, 2016 · Service Bulletin/Repair Instructions
    DUE TO IMPROPER BUILD SPECIFICATIONS FROM DOMETIC ON ITS BLIZZARD AC SYSTEM AIR FLOW REQUIREMENTS, THE AC SYSTEM HAS TOO HIGH OF A STATIC AIR PRESSURE. THIS STATIC AIR PRESSURE CAUSES THE ACCUMULATED STANDING WATER TO SPLASH INTO THE RETURN AIR DUCT.
Source: NHTSA manufacturer communications files.