Complaints over time
Complaints about the 2018 Heartland Mallard peaked in 2022, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2018 Heartland Mallard
Trailer, Not Applicable, built in United States. Owner complaints on file from Aug 11, 2022 to Aug 23, 2022.
Recall campaigns covering this model year122k vehicles or units across those campaigns
Owner complaints22.0 times the median 2018 trailer
Severity index0.02018 trailers average 5.0
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2018 Heartland Mallard name suspension
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2018 Heartland Mallard
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-428 | Jun 4, 2021 | Regulator may fail, causing an increase in propane pressure | Equipment | 22,326 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2018 Heartland Mallard
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Aug 23, 2022Failure Aug 21, 2022Pickford, MITrailer hitches
They trailer hitch that I have used with this travel trailer has begun to fail. The head tilt spacers are beginning to elongate and will reach failure with continued use. The manufacturer indicated that this would be caused by overloading or a sharp turn, but neither of those events have happened. Luckily I caught the dialing part when I did, if the spacers would have failed the entire hitch could have failed. An internet search indicates that this premature failure is a known and common problem.
NHTSA complaint 11480789 - Filed Aug 11, 2022Failure Jul 11, 2022900 milesMeridian, IDSuspension
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST.*DJR ******* DELETE VOQ *******
NHTSA complaint 11478788
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.