Complaints about the 2018 Highland Ridge FW Highlander peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Trailer, Not Applicable, built in United States. Owner complaints on file from Oct 12, 2021 to Mar 21, 2022.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
not notified by westlake tires of nhtsa recall on tires installed on my RV contact with westlake has been ignored by them. All 4 tires ST235/85R16 132 127 g were recalled. should tires come apart while in transit could cause extensive property damage and/or injury/death. Tires were inspected by service manager at dealership Horizon RV Valdosta GA and informed me of tires being unsafe due to sidewalls cracking and should be replaced.Learned of recall while in FL by other Campers. Upon research recall was found. tires have not yet failed however safety concern on moving rv to dealer is on my mind. West lake isn't interested in rectifing issue.
NHTSA complaint 11457688The contact owns a 2018 Highland Ridge Highlander. The contact stated that the welding on the slider would fail to slide back inwards correctly. The vehicle was repaired however the failure reoccurred. The vehicle was taken to a dealer who informed that the welding was done incorrectly. The reoccurred failure had not been repaired as of yet. The manufacturer was made aware and confirmed the coverage was no longer available. The approximate failure mileage was 3,000.
NHTSA complaint 11436373Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.