Model year

2018 Highland Ridge FW Highlander

Trailer, Not Applicable, built in United States. Owner complaints on file from Oct 12, 2021 to Mar 21, 2022.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints22.0 times the median 2018 trailer
Severity index0.02018 trailers average 5.0
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2018 Highland Ridge FW Highlander peaked in 2021, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512021120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2018 Highland Ridge FW Highlander name structure

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Structure
1
Tires
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2018 Highland Ridge FW Highlander

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2018 Highland Ridge FW Highlander

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Mar 21, 2022Failure Mar 11, 2022Cusseta, GATires

    not notified by westlake tires of nhtsa recall on tires installed on my RV contact with westlake has been ignored by them. All 4 tires ST235/85R16 132 127 g were recalled. should tires come apart while in transit could cause extensive property damage and/or injury/death. Tires were inspected by service manager at dealership Horizon RV Valdosta GA and informed me of tires being unsafe due to sidewalls cracking and should be replaced.Learned of recall while in FL by other Campers. Upon research recall was found. tires have not yet failed however safety concern on moving rv to dealer is on my mind. West lake isn't interested in rectifing issue.

    NHTSA complaint 11457688
  2. Filed Oct 12, 2021Failure Oct 12, 20203,000 milesPort Charlotte, FLUnderbody shields

    The contact owns a 2018 Highland Ridge Highlander. The contact stated that the welding on the slider would fail to slide back inwards correctly. The vehicle was repaired however the failure reoccurred. The vehicle was taken to a dealer who informed that the welding was done incorrectly. The reoccurred failure had not been repaired as of yet. The manufacturer was made aware and confirmed the coverage was no longer available. The approximate failure mileage was 3,000.

    NHTSA complaint 11436373
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

1 manufacturer communication cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • SRP 23-090 Apr 6, 2023 ยท Service Bulletin/Repair Instructions
    Slide Out Crack - Standard Repair Instructions
Source: NHTSA manufacturer communications files.