Model year

2020 Highland Ridge FW Light

Trailer, Not Applicable, built in United States. Owner complaints on file from Jul 6, 2020 to Jul 6, 2020.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2020 trailer
Severity index0.02020 trailers average 7.3
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2020 Highland Ridge FW Light peaked in 2020, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120201202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2020 Highland Ridge FW Light name tires

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Tires
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2020 Highland Ridge FW Light

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Highland Ridge FW Light

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Jul 6, 2020Failure Jul 4, 2020Winnetka, CATires

    A CASTLE ROCK ST225/75R15 SPARE TIRE TIRE THAT HAS NEVER BEEN USED EXPLODED WHILE STORED UNDER A BLACK WHEEL COVER ON THE BACK OF OUR 5TH WHEEL. THE TRAILER IS LESS THAN 5 MONTHS OLD. THE COVER AND TIRE WERE IN DIRECT SUNLIGHT ON A 90 DEG F DAY AND WAS HOT TO THE TOUCH. THE COVER WAS SHREDDED BY THE BLOWOUT. THE TIRE PRESSURE WAS CHECKED ABOUT 2 WEEKS EARLIER AND WAS OK.*DT CONTACT HAS NOT CONTACTED THE MANUFACTURER.*JB

    NHTSA complaint 11337775
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

4 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • SRP 23-090 Apr 6, 2023 · Service Bulletin/Repair Instructions
    Slide Out Crack - Standard Repair Instructions
  • SRP 22-046 Feb 22, 2022 · Service Bulletin/Repair Instructions
    INSTRUCTIONS FOR RESETTING LEVELING SYSTEM “ZERO POINT”
  • 19-040 Aug 2, 2019 · Service Bulletin/Repair Instructions
    Incorrect weight noted on CCC Label and Certificate of Origin.. NONE OF UNITS RETAIL SOLD ALL units still in Dealers Inventory.
  • 19-039 Aug 16, 2019 · Service Bulletin/Repair Instructions
    LCI manufactured awning with incorrect motor that draws higher amperage. The removal of a 15 amp fuse and installation of a 12.5 amp auto reset breaker will ensure proper circuit protection for the incorrect motor.
Source: NHTSA manufacturer communications files.