Model year

2018 Highland Ridge FW Open Range

Trailer, Not Applicable, built in United States. Owner complaints on file from Oct 3, 2022 to Oct 3, 2022.

Recall campaigns covering this model year184 vehicles or units across those campaigns
Owner complaints1Close to the median 2018 trailer
Severity index0.02018 trailers average 5.0
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2018 Highland Ridge FW Open Range peaked in 2022, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751202212023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2018 Highland Ridge FW Open Range name suspension

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Suspension
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2018 Highland Ridge FW Open Range

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Highland Ridge FW Open Range
CampaignFiledSubjectComponentVehiclesRemedy
18V-074Jan 29, 2018Federal Label on these vehicles incorrectly lists the Gross Axle Weight Rating (GAWR) as 5100lbs when the correct GAWR is 4400lbsEquipment84Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2018 Highland Ridge FW Open Range

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Oct 3, 2022Failure Sep 11, 2022Whitelake, MISuspension

    The spring shackles that hold the springs to the frame have broken off the frame on my 2018 Highland Ridge Open Range RV. This could of caused a roll over accident or the axle could have came out from under the trailer and hit any and all cars behind me, not only causing harm to my family but also the others behind us. The dealer has looked at the problem and determined that its a mfg defect, and my insurance company has looked at it and came up with the same thing mfg defect. There were no warnings at all that this was going to happen until it did. The only way i knew it did was the rear axle moved forward and made the tires rub against the front ones.

    NHTSA complaint 11487746
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

3 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • SRP 23-090 Apr 6, 2023 · Service Bulletin/Repair Instructions
    Slide Out Crack - Standard Repair Instructions
  • SRP 22-070 May 26, 2022 · Service Bulletin/Repair Instructions
    Standard repair Instructions for DOOR SIDE SLIDEOUT BOX WITH EXACT SLIDE OUT MECHANISM. Repair prevents slide out from getting stuck while extending and retracting.
  • 19-019SRP Jun 19, 2020 · Service Bulletin/Repair Instructions
    Repair steps regarding beltline/S-lock molding at sidewall
Source: NHTSA manufacturer communications files.