Complaints about the 2025 Honda Accord peaked in 2025, with 25 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Sedan, gasoline, 4x2, built in United States. Owner complaints on file from Jan 23, 2025 to Oct 1, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
86 complaints on file, page 1 of 5.
Here is a condensed version that includes the engineer and should fit within a **2,000-character limit**: The driver-assistance, lane-mitigation, and collision-avoidance systems in my 2025 Honda Accord have malfunctioned. Warning lights and messages have appeared while driving. I have photographs of the warning lights, service records, and documentation of the dates and times the problems occurred. The most serious incident occurred in approximately mid-June 2026. The vehicle suddenly stopped because the system apparently believed another vehicle was turning in front of me. The other vehicle was properly traveling in its own lane and was not entering my path. Had someone been driving closely behind me, the unnecessary stop could have caused a serious rear-end collision. I feared for my safety and my life while driving this vehicle. I left the vehicle with a Honda dealership on multiple occasions for inspection and service. Honda also sent an engineer from California to examine the vehicle. Despite these inspections, the problem was not satisfactorily resolved. Earlier in 2026, I contacted American Honda and opened a formal case regarding these safety concerns. I requested that Honda repurchase the vehicle because I no longer felt safe driving it. Honda denied my buyback request and stated that it was within its rights not to repurchase the vehicle. I have documentation of the case, my communications with American Honda, my buyback request, and Honda’s denial. I purchased the vehicle brand new. The vehicle is available for inspection upon request. I am requesting an investigation because unexpected braking or stopping could cause a serious accident, injury, or death.
NHTSA complaint 11768365On August 29, 2026, I took my 2025 Honda Accord to Norris Honda for a persistent rotten-egg/sulfur-type odor. I paid $407.67 for a filter replacement and odor treatment, but the odor persisted. I returned the vehicle on September 9, 2026, at 5,640 miles. The odor was particularly noticeable while driving with the air conditioning operating. My adult daughter independently noticed the odor. There were no warning lamps or dashboard messages. On September 15, a Norris Honda technician reported detecting a different “moldy odor” when opening the vehicle before it was started. Norris Honda subsequently reported that the right sunroof drain was clogged and had overflowed, allowing water into the passenger compartment. The dealer stated that the carpet requires replacement and later reported mold in a “pan.” The vehicle and affected components remain at Norris Honda and are available for inspection. I am concerned about safety because water entered the passenger compartment and the full extent of moisture exposure has not yet been established. As of September 28, I was told the affected/moldy carpet was still in the vehicle and had NOT been removed to inspect underneath it. Therefore, whether water or moisture reached wiring, electrical connectors/modules, insulation, seat-related components, or other systems is UNKNOWN. The water intrusion and affected carpet have been confirmed by Norris Honda. However, the exact cause of the drain obstruction, why it occurred, the duration and full extent of the water intrusion, and whether the original sulfur odor is related to the subsequently identified water intrusion/mold condition remain UNKNOWN. The vehicle has remained continuously at Norris Honda since September 9. To my knowledge, it has not yet been inspected by an American Honda manufacturer representative, police, insurance representative, or independent service center. I have requested photographs and a complete inspection beneath the carpet before affected materials are r
NHTSA complaint 11767336This incidence occurred twice, one year apart, under the same driving and weather conditions and on exactly the same route. On XXX, after departing [XXX], we were driving north on [XXX] near [XXX], with the adaptive cruise control set to 70 mph. Suddenly the dashboard displayed the warning, “Some driver assist systems cannot operate: Clear area shown,” and the Honda emblem indicator illuminated. Following the vehicle’s instructions, we stopped and cleaned the Honda emblem by wiping and rinsing it, but the warning remained. After we continued driving north on [XXX] for approximately three to four hours, the warning cleared without further action. The weather was clear and sunny. An identical incident occurred one year earlier, on XXX, along the same section of northbound [XXX] and under the same driving and weather conditions. Accord was also set to 70 mph with adaptive cruise control engaged. That warning again cleared on its own after a few hours. In addition, while driving in the left lane on XXX with adaptive cruise control engaged, Accord braked aggressively while passing semi-trucks traveling in the right lane, even though there were no vehicles ahead. This happened several times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11766447The contact's son owns a 2025 Honda Accord. The owner stated that while coming to a stop, the brake pedal was depressed, but the vehicle failed to stop. No warning light was illuminated. The owner fully lifted the foot from the brake pedal and forcefully depressed the brake pedal while attempting to stop the vehicle. The vehicle failed to stop, causing the contact's son to rear-end a semi-truck. The contact's son stated that the vehicle powered off after the crash. The contact's son also stated that the air bags did not deploy during the crash. The vehicle was taken to the dealer, but the failure was not diagnosed or repaired. The dealer informed the contact that the failure could be duplicated. The manufacturer was made aware of the failure by telephone, and the contact was corresponding with a case manager via email. A case was opened. The failure mileage was approximately 14,000.
NHTSA complaint 11764468Recurring steering/front-end clicking/tapping noise occurs when turning the steering wheel left or right, including while the vehicle is stationary and at low speed. I first noticed the steering clicking noise at approximately 1,500 miles but initially overlooked it. The issue was previously confirmed by an authorized Honda dealer. In September 2025, the technician documented that the noise was easily duplicated while driving or stationary, used diagnostic equipment to locate it, identified the clicking/tapping as coming from the EPS steering rack assembly, and replaced the EPS rack under warranty. A later service record stated that the steering clicking problem was fixed. The same/similar clicking noise later returned. In August 2026, the dealer again documented the complaint but stated that the noise was a “normal characteristic” of the model/year rather than identifying and permanently correcting the cause. I have spent many personal hours testing, documenting, and comparing the vehicle with other similar Honda Accords. I obtained multiple comparison videos showing comparable vehicles tested under similar stationary steering conditions that do not produce the repeated clicking noise present in my vehicle. I provided this evidence and the service history to American Honda Corporate. American Honda also published a March 20, 2026 Tech Line Summary, “Clicking Sound While Turning the Steering Wheel,” applicable to 2023 and later Accord models, describing a clicking/light ticking/binding condition involving the steering gearbox/rack area. Because this recurring condition involves the steering system, I am concerned about safe vehicle operation if the underlying cause is not properly identified and repaired. My family is uncomfortable riding in the vehicle. The condition remains unresolved, and the vehicle is available for inspection. Supporting service records and additional documentation are being uploaded.
NHTSA complaint 11763761The panel computer says "the system updates failed, please see dealer", however the dealership has assisted with the panel and advise the problem needs to remedied by Honda directly. Having the issue presnt can infer with the function and safety of the vehicle's computing system
NHTSA complaint 11763529The infotainment system is giving an error about an OTA update.
NHTSA complaint 11762472- The steering system appears to be malfunctioning. The steering wheel becomes sticky or feels like it catches while turning, and there is a clunking and grinding noise when the steering wheel is turned. The vehicle and affected components are available for inspection upon request. - The steering issue creates a potential safety risk because the steering wheel may not turn smoothly or respond as expected. The sticking sensation and grinding/clunking noises could affect my ability to safely control the vehicle, especially while turning, parking, or avoiding a hazard. - Not yet. The problem has been experienced while operating the vehicle and needs to be inspected and diagnosed by a qualified service center. -Not yet.The vehicle has not yet been inspected regarding this specific issue. -There were no warning lamps or messages displayed, if applicable. The symptoms include sticky or catching steering, along with clunking and grinding noises when turning. The symptoms first appeared recently and occur while turning the steering wheel.
NHTSA complaint 11761052The vehicle was being driven in the rain on August 27, 2026, at approximately 8:30pm, when the power steering, power breaking, and all other electronic modules needed to safely operate the vehicle were loss. NHTSA Recall 24V-744 currently covers 2023-2025 Civics and CV-Rs but not Accords.
NHTSA complaint 11760992The contact owns a 2025 Honda Accord. The contact received notification of NHTSA Campaign Number: 26V366000 (Tires); however, the part to complete the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint 11760023Automatic braking has engaged at least 3 times in the last year when there was no car nearby or obstacle in the road. This has happened on city streets at speeds of approx 30-45mph. If this sudden braking happened at freeway speeds it's highly likely I would be rear ended. I have not taken it to dealer as I expect that they will say what they typically do ...nothing is wrong. Granted it is difficult to reproduce the phantom braking for them to observe the issue. The alarm sounded and the large red "Brake" light came on on the dash. 8.12.26 incident was in a lane adjacent to traffic cones but I was nowhere near hitting them.
NHTSA complaint 11756572The vehicle's infotainment system displays an OTA software update error message on every startup. Honda dealerships are unable to address this issue without further intervention and software updates from Honda corporate. Dealer has stated that this issue may interfere with reliable over-the-air software updates, including any potential safety-related updates delivered through this OTA system.
NHTSA complaint 11752777When turning the steering wheel at low speeds or when not moving, creaking and popping noise can be heard coming from the lower front end of the vehicle. I was told by Honda service that there is a known issue and that Honda was working on a remedy for the problem.
NHTSA complaint 11752424Have received notification many months ago that my car has a recall on the tire repair kit. Have been told it’s been back ordered for months. Have called multiple dealerships and being told the same thing. This is a safety issue and unacceptable at this point.
NHTSA complaint 11751579In May 2025, I received an error message upon vehicle start up which states “Software update is not available. Please see your dealer.” This error has continued to appear each time the vehicle is started. When I took it to my dealer in May 2025, they told me that there was nothing they could do and that Honda had to put out an over the air software update to fix the issue. I have asked about this during subsequent dealer visits and each time they say the same thing. The issue has not been fixed nearly 14 months now.
NHTSA complaint 11750551I was driving an interstate freeway with my cruise on set to 75mph while passing a truck, both the truck and I were in are respective lanes and neither of us was straddling the lane divider. Suddenly the orange brake light came on the dash and the car braked hard without any input from me. The braking was so hard it pushed me forward twice and caused my seat belt to lockup.
NHTSA complaint 11749864The local authorized Honda service center has failed to resolve this threat. Below is the mandatory timeline and documentation regarding this defect: [Date of Incident #1 – XXX]: While driving at approximately 35 MPH on a open road with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. This nearly caused myself to get into a severe rear-end collision. [In-person Service Visit #1 -XXX– Paramus, NJ]: On this date, I brought the car to Paramus Honda, and was advised that their service department “has never heard of any vehicle made by Honda, phantom breaking”. Upon my insistence that this happened and that experiencing such made me feel unsafe and nervous to drive the vehicle. The service department advised me to ensure that both the rear and front sensors on the vehicle were free and clear of any type of debris. I did so and have ensured to always be of the sensors moving forward. [Date of Incident #2 - XXX]: While driving at approximately 25 MPH on a clear road, with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. My two children, age [XXX] & [XXX] were in the vehicle at this time & again nearly caused a severe rear-end collision. Phone contact- Service Visit #2 - XXX. – Honda of Paramus, NJ]: On this date, I called Paramus Honda, and was advised again that their service department “has never heard of any vehicle made by Honda, phantom breaking.” * [Date of Incident #3: XXX]: While driving at approximately 35 MPH on a clear road with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. This CAUSED a severe rear-end collision with the three vehicles behind me to all crash into each other- with 7 of the 9 people that were in those vehicles, get hurt and require medical attention & ambulance transport. Two of those individuals were babies & my two children, age [XXX] & [XXX] were in my vehicle at this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11748718The contact owns a 2025 Honda Accord. The contact stated that while driving approximately 55 MPH on a highway, the steering wheel seized, resulting in a loss of steering control. The contact was able to pull the vehicle onto the shoulder and then drove off the highway to a gas station, where the vehicle was towed. The contact stated that the power steering warning light, the brake warning light, and several unknown warning lights were illuminated. The vehicle was towed to a dealer, where it was diagnosed that the steering rack had failed. The vehicle had not been repaired. The manufacturer was notified of the failure, but no response was provided. The failure mileage was approximately 10,500.
NHTSA complaint 11748716The contact owns a 2025 Honda Accord. The contact stated that while driving at various speeds, the vehicle unintendedly pulled towards the right or the left, depending on the last direction the steering wheel was turned. No warning light was illuminated. In addition, the contact stated that while driving in rainy weather, the vehicle hydroplaned. The vehicle was taken to the same local dealer on several occasions, where an alignment was performed and the steering rack was replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.
NHTSA complaint 11745698Dashboard shows that there is a problem with the adaptive cruise control system, lane keeping assist system, road departure mitigation system, and automatic high beams. Message occurs intermittently, usually lasting a few seconds, and goes away. Can happen while driving or while parked. Usually occurs a handful or times per day. Seems to happen more frequently when engine bay is warmed up. This is a safety issue because it suddenly and unexpectedly disables the advanced driver assistance systems. For example, while driving on the highway, cruise control and lane keeping assistance will turn off suddenly, forcing the driver to intervene with all of these systems at once. This also has other implications, like automatic emergency braking not functioning correctly to help prevent an accident. Vehicle has been brought to various Honda dealers a total of three times. A case has been opened with American Honda Motor Co, but no solution to the problem has been found.
NHTSA complaint 11744320Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.