Model year

2017 Honda Clarity Electric

Sedan, electric, 4x2, built in Japan. Owner complaints on file from Dec 5, 2017 to Dec 5, 2017.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2017 sedan
Severity index0.02017 sedans average 7.4
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2017 Honda Clarity Electric peaked in 2017, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120171201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2017 Honda Clarity Electric name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
1
Brakes
1
Steering
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2017 Honda Clarity Electric

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Honda Clarity Electric

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Dec 5, 2017Failure Nov 15, 2017111 milesLOS Alamitos, CAElectrical system, Service brakes, Steering

    AFTER CAR WAS CHARGED OVERNIGHT, WHILE DRIVING ON FREEWAY YELLOW WARNING LIGHT AND MESSAGE INDICATED CAR SHOULD BE TAKEN IN FOR SERVICE, AND A WARNING LIGHT THAT BATTERY WAS LOW AND WOULD TRANSITION TO LOW POWER MODE. THIS INFORMATION WAS IN CONFLICT WITH THE CHARGE INDICATOR WHICH ADVISED THAT THE VEHICLE HAD A DRIVABLE RANGE OF APPROXIMATELY 75 MILES. WHILE MANEUVERING OFF THE FREEWAY ALL POWER SYSTEMS ON THE VEHICLE FAILED. THIS WAS ON A DOWNWARD-SLOPING OFFRAMP WHERE THE FAILURE OF THE POWER ASSIST BRAKES AND STEERING MADE IT DIFFICULT TO CONTROL THE VEHICLE. VEHICLE WAS RETURNED TO DEALER 21 DAYS AGO WITH 111 MILES ON THE ODOMETER. AS OF TODAY (12/5/2017), DEALER HAS NOT BEEN ABLE TO REPAIR THE VEHICLE.

    NHTSA complaint 11052444
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • DP22005 Defect petition, Electrical system
    Pedestrian alert sounds
    Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

6 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • A18-097 Mar 12, 2019 · Service Bulletin/Repair Instructions
    Service Bulletin - The Clarity Plug-In Hybrid and Clarity Electric may not start charging when plugged in or may stop charging before the high-voltage lithium-ion battery is full.
  • ATS180103 Jan 24, 2018 · Service Bulletin/Repair Instructions
    Tech line summary article - Some dealers have reported that when plugged into their Level II 240-volt charger, the vehicle won?t charge or it stops charging early. We?re aware of this issue and have it under investigation
  • ATS180102 Jan 23, 2018 · Service Bulletin/Repair Instructions
    Tech Line summary article - We?re looking at an issue of the driver?s power mirror not working and/or working oddly. It?s been reported, for instance, that when adjusting the driver?s power mirror, the passenger?s power mirror may respond instead.
  • ATS171002 Oct 13, 2017 · Service Bulletin/Repair Instructions
    Tech line summary article - Before you take a newly arrived vehicle for its first drive, make sure you charge the high-voltage lithium-ion battery. The vehicle leaves the factory with its battery state of charge level at a minimum. If you take the vehicle o…
  • A17100D Oct 10, 2017 · Service Bulletin/Repair Instructions
    Servicenews article - The high-voltage lithium-ion battery in the Clarity Electric has an 8-year or 100,000-mile warranty. But unlike all of our earlier vehicles with high-voltage batteries, this one doesn?t set a DTC when the battery pack capacity value ha…
  • A15060D Aug 3, 2017 · Service Bulletin/Repair Instructions
    Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull i…
Source: NHTSA manufacturer communications files.