Model year

2020 Honda Clarity Electric

Sedan, plug-in hybrid, 4x2, built in Japan. Owner complaints on file from Sep 11, 2020 to Mar 12, 2024.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints3Below the median 2020 sedan
Severity index0.02020 sedans average 8.1
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2020 Honda Clarity Electric peaked in 2020, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120201202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

33% of complaints about the 2020 Honda Clarity Electric name driver assistance

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Driver assistance
1
Speed control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2020 Honda Clarity Electric

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Honda Clarity Electric

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

3 complaints on file, page 1 of 1.

  1. Filed Mar 12, 2024Failure Sep 12, 2023Vacaville, CAAutomatic emergency braking

    While driving on freeway traffic in front of Clarity began to slow down. In reaction to this brakes were mildly applied, nothing aggressive, and the car was driven towards an open off-ramp to avoid the issue in front. At this moment the car, on its own slammed on the brakes. This created a very unsafe condition and caused following drivers to swerve off the surface of the freeway to avoid a collision with rear end of Clarity. So in short a fairly routing accident avoidance maneuver was turned into a serious and dangerous situation. We are actually concerned this will happen again and lead to an accident. We know the difference between a reasonable application of the brake assist system and what happened here.

    NHTSA complaint 11577021
  2. Filed May 30, 2023Failure May 30, 2023San Diego, CAUnknown or other

    AC condenser has leak, covered by an extended warranty up to 10 years from purchase of car due issue with factory installed condenser. However, at 3 years old and 37356 miles the evaporator also has a leak. Honda will not fix condenser under warranty unless we pay $2,000 to fix the evaporator.

    NHTSA complaint 11524489
  3. Filed Sep 11, 2020Failure Jul 14, 2020100 milesSimi Valley, CAVehicle speed control

    THIS NEW CAR, AT RELATIVELY LOW SPEEDS, LOSES POWER AS IF IT HAS STALLED OUT FOR A SHORT TIME. WHEN OCCURRING AS ONE IS MAKING A LEFT TURN, IT CAN BE QUITE DANGEROUS DUE TO ONCOMING TRAFFIC. I MIGHT DESCRIBE IT AS A HESITATION OF ACCELERATION BECAUSE, AS THE GAS PEDAL IS DEPRESSED, THERE IS NO RESPONSE FROM THE ENGINE. IT APPEARS TO OCCUR MORE FREQUENTLY AS THE CAR IS TURNING.

    NHTSA complaint 11354499
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

3 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • A21100B Jan 29, 2022 · Service Bulletin/Repair Instructions
    ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty compon…
  • A21100B Jan 4, 2022 · Service Bulletin/Repair Instructions
    ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty compon…
  • A21100B Oct 22, 2021 · Service Bulletin/Repair Instructions
    ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty compon…
Source: NHTSA manufacturer communications files.