Model year

2017 Honda Clarity Plug-In Hybrid

Body and fuel not decoded, built in Japan. Owner complaints on file from Jul 5, 2018 to Jul 5, 2018.

Recalls (0)Complaints (1)Investigations (1)Bulletins (1)

Recall campaigns covering this model year0No recall campaign lists this model year

Owner complaints1Close to the median 2017 vehicle

Severity index0.0Crash, fire, injury or death per 100

First 24 months1Complaints in its first two years

Complaints over time

Complaints about the 2017 Honda Clarity Plug-In Hybrid peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

Source: NHTSA ODI complaints file. The lighter column runs through October.

Components

100% of complaints about the 2017 Honda Clarity Plug-In Hybrid name powertrain

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Powertrain

Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.

Recalls

No recall campaign lists the 2017 Honda Clarity Plug-In Hybrid

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.

Look up a VIN at NHTSA

Owner complaints

What owners reported about the 2017 Honda Clarity Plug-In Hybrid

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

Filed Jul 5, 2018Failure Jun 26, 20185,500 milesAlbuquerque, NMPower train
FIRST TIME CAR FAILED AROUND APRIL 201. IT DISPLAYED ENGINE FAILURE, EMISSIONS SYSTEM PROBLEM, ROAD DEPARTURE MITIGATION PROBLEM, ADAPTIVE CRUSE CONTROL PROBLEM. THE HYBRID SYSTEM WAS DISABLED AND I HAD TO CALL A TOW TRUCK TO HAVE THE CAR TOWED TO THE DEALER. THE DEALER WAS NOT ABLE TO GIVE ME A SATISFACTORY EXPLANATION OF WHAT FAILED AND HOW IT WAS FIXED. SECOND TIME IT FAILED IN LATE JUNE, THE SAME WAY IT FAILED IN APRIL. THIS TIME THE BATTERY HAD ENOUGH CHARGE TO DRIVE TO DEALER BUT THE HYBRID WAS DISABLED AS WELL. THIS TIME I WAS TOLD THE COMPUTER IS READING A FALSE WATER PUMP FAILURE AND THERE IS NO SOFTWARE UPDATE FOR THIS PROBLEM. THEY CLEARED THE FAULT AND RETURNED THE CAR TO ME. SECOND TIME THERE WAS AN ADDITIONAL FAILURE WHERE THE RANGE DISPLAYED 999 MILES RANGE AFTER I REFILLED THE GAS. THERE WAS A SOFTWARE UPDATE FOR THIS PROBLEM. EACH TIME THE FAILURES OCCURRED THE CARE WAS IN MOTION, FIRST TIME WAS LOCAL TRAFFIC SECOND TIME WAS HIGHWAY DRIVING. BOTH TIMES THE CAR WAS RUNNING IN ELECTRIC MODE.
NHTSA complaint 11109727

Source: NHTSA ODI complaints file.

Investigations

1 NHTSA investigation on file

DP22005 Defect petition, Electrical system
Pedestrian alert sounds
Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall

Source: NHTSA ODI investigations file.

All investigations

Service bulletins

1 manufacturer communication cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

A15060D Aug 3, 2017 · Service Bulletin/Repair Instructions
Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull i…

Source: NHTSA manufacturer communications files.

About service bulletins