Complaints about the 2024 Honda Pilot peaked in 2025, with 40 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Oct 13, 2023 to Sep 25, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-054 | Jan 29, 2026 | Driver's seat cushion frame may not have been tightened properly, which can result in a loose seat | Seats | 32 | Part replacement |
| 25V-391 | Jun 12, 2025 | Brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position | Brakes | 259,033 | Part replacement |
| 25V-031 | Jan 23, 2025 | Software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power | Electrical system | 294,612 | Software update |
| 24V-900 | Nov 27, 2024 | Fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak | Fuel system | 205,760 | Repair or modification |
| 24V-859 | Nov 14, 2024 | Driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat | Seats | 121 | Part replacement |
| 23V-735 | Nov 2, 2023 | Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or steering… | Steering | 519 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
114 complaints on file, page 1 of 6.
In April 2026 we had a windshield crack that appeared spontaneously and went horizontally over half of the windshield. It occurred while the vehicle was parked in a garage. There could have been a rock or other object that had previously hit the window, we are not sure. The windshield was replaced through an insurance claim. On 9/23/26 we got in the vehicle to notice a vertical crack running from the very top of the windshield to the bottom. This occurred while the car was parked overnight. We had driven the vehicle the previous day and the crack was not there. Two days prior we had cleaned the windshield and there were no dings or marks but we did notice a ding at the very bottom of the windshield in the darkened portion. That could have happened the previous day but we do not recall anything hitting the window. We are concerned there is a defect with the windshields in this Honda model because we had two very large cracks in less that six months that occurred while the vehicle was parked.
NHTSA complaint 11766877The back windshield spontaneously exploded while parked
NHTSA complaint 11765396AC Compressor internally failed at only 37k miles.
NHTSA complaint 11763528After going over a railroad track, at 15mph, several warning sensors appeared. Including brakes, power steering and several more flashed quickly. Power steering failed and I could not turn my wheel. It told me to not drive and see a dealer. Luckily I was in traffic and it was moving slow. I was able to turn my car off and back on and all the senor systems cleared. I took my car to the dealer, which it is at now, and they cant find a problem outside of wheel sensor going off in history. I dont feel safe with this car.
NHTSA complaint 11763296The contact owns a 2024 Honda Pilot. The contact stated that while operating the vehicle with the second-row passenger’s side seat occupied and the seat belt buckled, there was an audible chime indicating that the seat belt was not securely buckled. The cause of the failure was not yet determined. The local dealer and the manufacturer were contacted about the failure, but no assistance was offered. The contact was informed of NHTSA ACTION Number: PE25017 (SEAT BELTS). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 59,000.
NHTSA complaint 11763279The vehicle came to a complete stop while attempting to enter the Highway. As I accelerated to gain speed, and the vehicle halted down to stop, all sensor warning systems started to light up on the dashboard: Adaptive Cruise Control, Automatic Emergency braking, Lane Departure Warning, Parking Collision Warning, Lane Keeping Assistance -- all sensors flashing simultaneously. As our vehicle stopped, the vehicles around us in the Highway had to abruptly stopped as well, causing a serious hazard, not only to myself and my family, but also the potential for a serious injury to other as well. This incident happened to us twice, and my passenger was able to record a video of the dashboard, as all the sensors were flashing and the vehicle switch to neutral on its own coming to a stop. We explained to the Honda dealership service department and after the second time, they kept the vehicle for service and it has been over (30) days since we had any update. The vehicle has been inspected by the dealership, and it is still there as parts are in back order, but there are not sure of what the real problem is. There were no previous warnings of this problem, the vehicle is a 2024 Honda Pilot Elite with 30,174 miles, and still under dealer warranty. This is the 3rd Honda Pilot I ever owned and never experienced anything like this before. My biggest concern is that if they do not fix this vehicle properly or if it is defective, my life and my family's will be in danger every time we drive it, as we do not know when it will decide to stop while driving.
NHTSA complaint 11760170The second-row seat belt sensor chimes persistently whenever the seat is occupied although the seat belt is buckled properly. Currently the only seat belt affected is the one directly behind the front passenger seat.
NHTSA complaint 11758063The second row passenger side seat belt warning sensor repeatedly pings even when the seat belt is connected anytime the passenger shifts in his or her position. It's as if the seat belt is not connected but it is. Not only is this annoying but it also means the driver is uncertain as to whether the seat belt is plugged in properly and has to manually check each time. Safety is therefore a concern. This happens whenever the vehicle is in operation and someone is using the second row passenger side seat belt. No other seats are affected. There has been no inspection of the problem but I plan to take the vehicle to a Honda dealer. My research online suggests this is an problem consistent with NHTSA investigation PE25017
NHTSA complaint 11756267Seatbelt warning system INCORRECTLY indicates with persistant and distracting chime and lights, that middle row right seatbelt is unbuckled, when it is in fact buckled. This has happened over 25 times over a 6 week period. It becomes a significant distraction to the driver, and forces the driver to ignore the seatbelt warnings all together, because while it is happening, it happens every 2-3 seconds continuously. Child passengers could very well be unbuckled ( Dangerous) and the driver wouldnt know it, due to the defective system. It is also extremely difficult to concentrate on safely driving while the chime is continuously going off. I urge the NHTSA to instruct HONDA to issue a safety recall and fix this dangerous issue.
NHTSA complaint 11754429The back seat seat belt warning malfunctions when someone is sitting in the back seat, causing the alarm to sound as if the passenger is not buckled in. The red seat belt notification also indicates that someone in that seat is unbuckled, which is incorrect. The seat belt is fastened the entire time. The notification alerts mid- trip while driving. This is extremely dangerous as a driver I thought our child unbuckled her seat belt while driving. This problem has been occurring for over 2 months. The problem has been inspected by a Honda dealership and diagnosed-Honda Technical Service Bulletin (TSB) A26-027 for certain 2023-2025 Honda Pilot vehicles. The bulletin addresses a condition where the vehicle incorrectly indicates that the second-row right passenger seat belt is unfastened, even when it is buckled.
NHTSA complaint 11752570In an accident where car collided with a concrete barrier on the highway at high speed, front drivers side, airbags did not deploy. Vehicle is available as of now, problem has not been reproduced, insurance representatives totaled the car but did not check the airbags, no warning lights or symptoms prior.
NHTSA complaint 11751915The right rear seatbelt keep’s going into alarm over and over like someone is unplugging it and plugging back in. The alarm is persistent no matter who sits in the seat. It flashes on the dashboard and the audible alarm sounds most if not the whole car ride every day.
NHTSA complaint 11751804While running errands, the A/C compressor abruptly stopped pushing cold air. The air was pushing out cold before vehicle engine was turned off, then wouldnt cool when vehicle was turned back in. Honda dealer states need new compressor.
NHTSA complaint 11751504The rear passenger seatbelt warning system beeps constantly when someone is buckled into the seat saying it’s not buckled, when it is.
NHTSA complaint 11750093MIDDLE ROW WINDOW SEAT BELT IS ENGAGED, BUT STILL CHIMEING AND RED "X" APPEARS ON DASHBOARD SEATING CHART MIDDLE ROW- WINDOW SEAT.
NHTSA complaint 11749750The contact owns a 2024 Honda Pilot. The contact stated that while driving at an undisclosed speed, after the vehicle had warmed up, there was a popping and clicking sound coming from the vehicle while turning the steering wheel. The vehicle was taken to a dealer to be diagnosed, and it was determined that the steering rack needed to be replaced. The contact stated that one year later, the failure reoccurred. The vehicle was taken back to a dealer where it was diagnosed and determined that the steering rack needed to be replaced a second time. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.
NHTSA complaint 11747653The middle row, outer passenger side seat, belt, warning, light, and chime comes on intermittently when person is buckled up showing false positive vice versa input on the dash – regarding the seatbelt usage
NHTSA complaint 11747558The contact owns a 2024 Honda Pilot. The contact stated that the second-row passenger’s side seat belt became inoperable while buckled and a passenger was seated in the seat. The contact stated that there was a loud chime while the was occupied and the seat belt was buckled; however, the warning sound failed to turn off. The vehicle was taken to a dealer but was not repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
NHTSA complaint 117473992024 Honda Pilot steering rack problem In December 2023, we purchased a brand-new Honda Pilot Touring. As of today, June 25, 2026 our Honda Pilot will receive from a certified Honda Dealer Repair section it’s third 3rd, yes, third steering rack and pinion. First time back to the dealer, they used special grease and grease it. This did nothing, to stop the creaking and cracking as you turn the steering wheel. This issue continued as you drove the vehicle. Second time back a week later, the Honda Technician replace the steering rack. We had to wait for the new rack to arrive, no stock. Now our new vehicle has the original replaced with a second steering rack. Now 10 months later, with a total of 15,670 miles on our vehicle the steering rack and pinion is once again creaking and cracking. Back to the dealer. Our dealer notified Honda Corporate Tech Center for direction in this matter. Once again, our dealer is to replace the defective steering rack. Currently our dealer is waiting for the new steering rack to arrive. I understand Honda has a huge issue on many vehicle types, Pilots, Passports, and CRV’s that this same steering rack is defective in huge quantities. I am worried that driving at speed on the interstate highway that this steering rack may seize up and cause an accident by not allowing us to turn the steering wheel.
NHTSA complaint 11746511Bad AC compressor blow out valve leak diagnosed by the dealer. Issue appeared at time of purchase but we weren’t sure because the ac was still blowing cool air, just not very cold. Just recently I mentioned it to the dealer and they diagnosed the issue at 41,000 miles.
NHTSA complaint 11745265Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.