2025 Honda Pilot

202 complaints on file, page 1 of 11.

1. Filed Sep 25, 2026Failure Sep 6, 202652,646 milesSpringfield, VAPower train

   The contact owns a 2025 Honda Pilot. The contact stated that the vehicle recently received routine maintenance by the dealer; however, approximately one month later while driving at an undisclosed speed, the vehicle lost power and came to a complete stop. The messages “Transmission Temperature -Avoid Heavy Acceleration and High Speeds”, “Transmission System Problem”, “Apply Parking Brake When Parked”, “Emissions System Problem”, and “Power May Be Reduced - See Your Dealer” messages were displayed. The vehicle was towed to a dealer and was diagnosed with transmission. The contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure, and the vehicle was repaired. The failure mileage was 52,646.

   NHTSA complaint 11766946
2. Filed Sep 21, 2026Failure Sep 21, 2026Simpsonville, SCVisibility/wiper

   The air conditioning system on my 2025 Honda Pilot stopped producing cold air at approximately 21,374 miles. The A/C failure also affects the vehicle’s ability to adequately clear fog and condensation from the windshield during humid or rainy conditions, reducing visibility while driving. On XXX, [XXX] Honda diagnosed the problem and documented on the repair order that the A/C clutch and coil need to be replaced. The repair order states that the parts are “currently on backorder with no ETA.” The vehicle was returned to us without the repair completed and without functioning A/C. We were advised to continue driving the vehicle while waiting for the backordered parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11765999
3. Filed Sep 20, 2026Failure Sep 17, 2026Brick, NJAdaptive cruise control, Automatic emergency braking, Warning

   All of the safety feature lights turned on. The dealer's solution was for me to pay attention when I drive and wipe the senor because everything works fine. I was also told to bring it in and they can get the lights to turn off by turning off all of the safety features.

   NHTSA complaint 11765719
4. Filed Sep 20, 2026Failure Aug 21, 2026Cameron, NCUnknown or other

   The spring coil in the steering wheel started clicking and making more noise as I make every turn. I took it in to Honda dealership and the replaced the part. The next day it has started making the same noise but worse. It is louder and makes me now feel uncomfortable driving my vehicle.

   NHTSA complaint 11765610
5. Filed Sep 19, 2026Failure Sep 7, 2026Highland, CAUnknown or other

   Ac compressor, my 2025 Honda pilot elite, with 23k miles, AC stop working, went to Honda to get it fixed, but items are back ordered so car is not able to be repaired. Apparently multiple owners who have 2023-2026 pilot are having same issues of premature failing due to parts. And vehicle can’t be driven in SoCal heat.

   NHTSA complaint 11765495
6. Filed Sep 13, 2026Failure Sep 13, 2026Fort Worth, TXSeat belts

   The seat does not signal that a child is seated in the seat or to put on a seat belt. Shows as if no one is in the passenger right hand seat. Then when my child has the seat belt connected it signals to reconnect multiple times on the dash blinking red and green with sound. Please see picture below. My child is in the right passenger seat with the dealt belt on and shows no one is seated on the dash. When we are turning it blinks red and green.

   NHTSA complaint 11763901
7. Filed Sep 11, 2026Failure Aug 28, 2026Staten Island, NYUnknown or other

   I have a 2025 Honda Pilot. The air conditioner stopped working late evening on August 26th, 2026. I made an appointment and took it to the Honda dealership service center on August 28th 2026. I was informed of the problem and that the vehicle would be fixed by 9/1/26 or 9/2/26 the latest. I did not hear back from the service center so I repeatedly called Honda service on 9/2/26. I then received a phone call and was told that the repair parts were in back order and that I could pick up my car and drive it without air conditioner as it is not a safety issue. My car sat at Honda service for 6 days and I was never told the parts were in back order. I also spoke to service manager explained that I had recently had knee replacement surgery and still dealing with swelling which worsens in heat. I have now been without air conditioner in my 2025 Honda Pilot since late August. This is unfair and unacceptable. I have bought this to the attention of the corporate offices and yet have not been given any updates. I am still paying for a 2025 vehicle with no working air conditioner. I am concerned of other safety issue and/or the reliability of this vehicle.

   NHTSA complaint 11763557
8. Filed Sep 8, 2026Failure Sep 5, 2026Virginia beach, VAElectrical system, Adaptive cruise control, Steering

   Lost power on steering wheel while driving, unable to turn left/right. All of the warning lights related to braking, lane assist, hill descent, adaptive cruise control, trailer stability assist, hill start assist, low speed breaking, auto-high beam, parking sensor detector, etc.. "All wheel drive system problem. Only front wheels may be powered. See your dealer."

   NHTSA complaint 11762900
9. Filed Sep 2, 2026Failure Aug 21, 2026Camden, NCEngine

   On Friday August 21,2026 at approximately 10:00am I departed my house. Approximately 4 minutes later while traveling the engine lost power and began misfiring. Steering and braking capabilities were both reduced. Numerous system failure lights were flashing. The vehicle is currently at the dealership awaiting Honda repair plan.

   NHTSA complaint 11761575
10. Filed Sep 2, 2026Failure Jun 27, 2026Medford, MAUnknown or other2 injured

    The moonroof of my car exploded on my panoramic sunroof. It was a hot summer day and I had the AC on. I opened the panoramic sunshade and as soon as it was fully open the moonroof glass upfront exploded. My family and I were very shaken, showered in glass and I almost swerved into a car that was passing me to the left. My wife had a minor cut on her arm that initially looked worse than it was. My younger son got glass in his mouth and said he swallowed some by mistake. The poor kid was crying for days thinking he was going to die. This was not a busy highway. There was no sign of debris hitting the car / moon roof. Pictures were taken after I cleaned up the broken glass around the rim of the moonroof so I could drive 2.5 miles to get off the highway without more glass falling on us.

    NHTSA complaint 11761528
11. Filed Aug 29, 2026Failure Aug 28, 2026Mooresville, NCBody

    I presented the vehicle to a Honda service shop for a squeaking noise from the front of the vehicle. The technician diagnosed a 'loose crash bar/reinforcement bar.' The technician tried to tighten the bar but noted it did not tighten enough to stop the movement, and that the bar will need to be replaced to resolve the complaint. When I spoke to the service manager, he indicated that other vehicles had presented with loose crash bars recently and it 'was on their list.' This vehicle is 37,000 miles and has not been in any accidents. It seems unreasonable and a safety concern that a crash bar has loosened after 37,000 miles and cannot be tightened. This suggests a defect in the hardware or torque specifications that could affect how the crash bar performs in an accident.

    NHTSA complaint 11760558
12. Filed Aug 29, 2026Failure Aug 1, 2024Batavia, OHSteering

    We bought our 2025 Pilot in XXX. Within the first 500 miles, the steering wheel was locking up when trying to turn left or right. I was very concerned driving it that it could have locked up during driving and caused an accident. It was taken to Honda East in [XXX] where they agreed the steering rack was bad and replaced it. Currently it has 33,000 miles and is making a grinding/growling sound when turning. Took it back to Honda East (same location) on XXX, where they again stated that there is something wrong with the steering rack and it needs to be replaced. I am currently waiting on a new one to be delivered and they told me I would have to bring it back in for repair. I am concerned with the safety of our Pilot and think there needs to be some type of investigation of the Honda steering racks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11760531
13. Filed Aug 26, 2026Failure Jul 26, 202616,000 milesNutley, NJAir bagsCrash2 injured

    The contact owned a 2025 Honda Pilot. The contact stated that while the vehicle was parked on a neighborhood street, a vehicle crashed into the front driver’s side of the vehicle. The vehicle was driving approximately 60 MPH at the time of the crash and came to a stop upon impact. The air bags did not deploy. The vehicle was towed a local law enforcement parking lot. No warning lights were illuminated. A Police report was filed. The vehicle was destroyed. The contact and mother were injured. The contact was seated in the driver’s seat and suffered injuries to the left arm, back, and ribs, and the contact’s mother was seated in the rear driver’s side seat and suffered injuries to the left arm and both knees. No injuries were reported outside of the vehicle. Medical Treatment was required for the injuries sustained. The air bag warning light was not illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The manufacturer was notified of the failure. The failure mileage was 16,000.

    NHTSA complaint 11759716
14. Filed Aug 21, 2026Failure Dec 13, 2025Enid, OKSteering

    The vehicle has suffered a life-threatening, complete loss of power steering while driving under identical, hazardous conditions on two separate occasions. There were no warning lights or inductors prior to either event. 1. The vehicle suffered a complete steering failure while driving over railroad tracks with a child inside the vehicle. A full replacement of the steering gearbox and power steering rack was performed under warranty (Defect Code: 03001 [Binding/Sticking], Symptom Code: 03217 [Not Operating]). This failure occurred only 20 days after receiving routine manufacturer maintenance from a Honda service department. 2. The exact same dangerous defect recurred, causing another complete loss of power steering while driving over railroad tracks with a child in the vehicle. The service department confirmed they successfully duplicated this power steering failure twice during active diagnostics.

    NHTSA complaint 11758657
15. Filed Aug 20, 2026Failure Aug 17, 2026Woodway, TXUnknown or other

    I was driving and I heard a loud bang and then sounds on the top of my roof. I pulled over and found the sunroof had exploded. There is a large portion that is gone. The glass that is left is spider cracked around where the glass is gone. There are pieces of glass that are angled upwards

    NHTSA complaint 11758364
16. Filed Aug 20, 2026Failure Aug 4, 2026Noblesville, INElectrical system, Warnings, Service brakes

    The automatic breaking sensor put on my brakes at random times. It happens when going over a small rise in the road and also happened on a 2 Lane road when a semi truck was coming the opposite direction totally within its lane and the sensor for some reason thought maybe the vehicle was in my lane. This caused a sudden breaking and could’ve caused an accident by either me reacting to that breaking or by Vehicle following me hitting my car. This has happened multiple times and is very disconcerting. I took it to the dealer, but they could not find anything wrong with the car.

    NHTSA complaint 11758180
17. Filed Aug 19, 2026Failure Aug 15, 2026Mobile, ALAutomatic emergency braking, Warnings

    Driving down country road doing about 45 mph when all of a sudden the brakes slammed on throwing me into the seat belt. There was no vehicle or other obstacle insight. Called dealer to see if there was a safety bulletin on this problem. They said there were no safety bulletins on this. They said to check for bugs on the emblem. No bugs on Honda emblem or in front of the rear view mirror on the windshield. Just glad I was not on the interstate doing 70 mph when this happened. It definitely would have caused a wreck.

    NHTSA complaint 11758077
18. Filed Aug 19, 2026Failure Aug 14, 2026Rockvale, TNEngine

    My Ac went out and upon taking it to the dealership, it was determined that my clutch and coil are melted into my compressor. They ordered the part but there were over 1,000 other dealerships that put in an order for the same part so I was told it could take over two months to get this sort in. They also said this was highly abnormal and it normal wear and tear so it definitely feels like a malfunction of the equipment Honda has that should be considered a recall.

    NHTSA complaint 11757895
19. Filed Aug 18, 2026Failure May 1, 2026Canfield, OHElectrical system, Unknown or other

    On 05/01/2026 the battery failed and the car needed to be jumped and immediately driven to a dealership for battery replacement. The battery would not hold a charge. On 8/15/2026 the A/C went out and upon a diagnostic service appointment at the dealership on 8/17/2026 it was determined that the compressor suffered a catastrophic failure and melted.

    NHTSA complaint 11757706
20. Filed Aug 18, 2026Failure Aug 14, 2026Tampa, FLUnknown or other

    1. What component or system failed or malfunctioned and is it available for inspection upon request? The Air Conditioning (A/C) compressor seized completely, causing the A/C compressor clutch to overheat and melt. Yes, the vehicle and the failed components are available for inspection upon request.2. How was your safety or the safety of others put at risk? A completely seized A/C compressor pulley creates a severe mechanical hazard while driving. Because the compressor is driven by the engine's serpentine belt, a locked pulley can cause the belt to melt, snap, or throw off entirely while the vehicle is in motion. If the belt fails, it results in an immediate loss of power steering assist, loss of alternator charging, and engine overheating. This creates an abrupt, catastrophic loss of vehicle control on the road, putting my family and other drivers at extreme risk. Furthermore, dealership staff dangerously misinformed us that the vehicle was "safe to drive" despite this critical failure.3. Has the problem been reproduced or confirmed by a dealer or independent service center?Yes. The problem was officially diagnosed and confirmed by a local authorized Honda dealership service center (8/17/26).4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the vehicle was inspected, and the failure was documented by an authorized Honda dealership representative. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The primary symptom was a sudden failure of the air conditioning system to blow cold air (afternoon of 8/14/26).

    NHTSA complaint 11757688