Model year

2024 Honda Prologue

SUV, electric, AWD/All-Wheel Drive, built in Mexico. Owner complaints on file from May 7, 2024 to Oct 1, 2026.

Recall campaigns covering this model year3125k vehicles or units across those campaigns
Owner complaints84242.1 times the median 2024 suv
Severity index2.32024 suvs average 7.6
First 24 months467Complaints in its first two years
Complaints over time

Complaints about the 2024 Honda Prologue peaked in 2025, with 560 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0200400600202420255602026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

31% of complaints about the 2024 Honda Prologue name steering

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Steering
262
Suspension
213
Electrical system
165
Powertrain
154
Driver assistance
140
Brakes
55
Back-over prevention
52
Fuel system
40
Wheels
38
Speed control
20
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2024 Honda Prologue

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2024 Honda Prologue
CampaignFiledSubjectComponentVehiclesRemedy
26V-306May 14, 2026Rearview camera screen may display a distorted or blank imageBack-over prevention59,887Part replacement
26V-112Feb 26, 2026Due to a software error, the instrument panel display may failBack-over prevention65,135Software update
24V-540Jul 18, 2024Right front lower control arm may contain a manufacturing defect that can cause it to fractureSuspension39Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2024 Honda Prologue

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

842 complaints on file, page 1 of 43.

  1. Filed Oct 1, 2026Failure Oct 1, 2026Cincinnati, OHSteering, Suspension

    I have just 25k miles on the car and the constant velocity joints are noisy when I turn.

    NHTSA complaint 11768291
  2. Filed Sep 28, 2026Failure Dec 31, 1969Carlsbad, CASteering

    Turning the wheels both forward and backward while moving causes a pinging sound in the CV joint. I have started hearing this noise after 20,000 miles and the noise is getting louder. I am concerned either the axle will give out or the CV joint will break causing an accident.

    NHTSA complaint 11767431
  3. Filed Sep 25, 2026Failure Aug 25, 2026Temecula, CAPower train

    Thumping noise from front axle had repaired and it just came back a month later. It happens when you are at a slow speed and turning the wheel all the way like when you are parking mostly.

    NHTSA complaint 11766926
  4. Filed Sep 19, 2026Failure Jul 17, 2026Paramus, NJElectrical system

    My car has a recall for a defective rareview camera (showing all black). I took it to the dealer 2 months ago and they told me that i have to wait for a camera replacement and that they do not know when the part will be available. This is a major safety issue for me and I am not sure how to expedite the process. Or what are the alternatives as I need a car but do not feel safe driving it. Thanks!

    NHTSA complaint 11765452
  5. Filed Sep 16, 2026Failure Sep 16, 2026Robbinsville, NCSteering, Wheels

    My car started clicking when making left and right turns. I have to replace both CV joints. The symptoms appeared approximately 20k miles.

    NHTSA complaint 11764810
  6. Filed Sep 16, 2026Failure Sep 1, 2025Niskayuna, NYSteering, Suspension

    I currently lease a 2024 Honda Prologue, and for the past year, both front axles have been clicking. This is a well-documented problem, and it has been determined that the axles have a build problem and need to be replaced. The clicking sound started off on the left side only when making sharp turns, and now both axles make loud clicking noises all the time. This obviously is unacceptable for a vehicle that I have owned for less than 2 years. I went to Honda and asked them about replacement, and they told me there was no recall and that the axles would not be replaced unless they are leaking (please note that I do not have the ability to check everyday for leaks, as I would assume that is something a mechanic would need to fully investigate). The dealership informed me that the manufacturer does not have new axles built to the point where all cars can have them replaced, and the only thing they can do is to extend the warranty after the 3 years of lease is up, which would make a repair free of charge. This is a moot point, as I am not interested in keeping the car after the lease is up. I believe that the axles have already started to fail, and I am afraid that there could be an accident if the axles completely break down or break apart.This would obviously cause damage to the vehicle and potential harm to myself or to my family. In my opinion, Honda should replace these faulty axles as soon as possible, or in the alternative, should replace the vehicle with one in proper working condition...or lastly, should buy back the vehicle if no safe fix can be performed.

    NHTSA complaint 11764761
  7. Filed Sep 16, 2026Failure Sep 16, 2026Cockeysville, MDBack over prevention

    The contact owns a 2024 Honda Prologue. The contact received notification of NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to do the recall repair was not yet available. A local dealer was contacted and stated that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a complaint was filed.

    NHTSA complaint 11764669
  8. Filed Sep 15, 2026Failure Jun 20, 2026Redmond, WAAutomatic emergency braking, Service brakes

    We were stuck in traffic and out of the blue the emergency brake system engaged, thank goodness no one hit us from behind- there was no reason to break there was no obstacle or any problem front of us

    NHTSA complaint 11764581
  9. Filed Sep 15, 2026Failure Jul 13, 2026Redmond, WAService brakes

    This happened a few times -Car was stopped at a light and I would lose the brakes with out warning…

    NHTSA complaint 11764577
  10. Filed Sep 15, 2026Failure Mar 15, 2026Redmond, WARearview system braking, Electrical system, Warnings

    We where approaching the ramp to the bridge and our dashboard indicated front camera malfunction - ever since we’ve taken it to the dealer numerous times and the problem has not been resolved. It’s a safety issue. In addition also the cross camera doesn’t work sometimes and the dealer told us they know of this issue.

    NHTSA complaint 11764573
  11. Filed Sep 15, 2026Failure Nov 1, 2025Agoura Hills, CAWarnings, Electrical system, Automatic emergency braking

    This car has a problem with the emergency brake system activating when there is nothing in any danger zone. We have owned this car for about a year, and when slowly reversing, we have been repeatedly annoyed by the warning lights & sounds going off & emergency brakes locking the wheels. Each time we check the cameras, mirrors and even get out of the car to look, but there was nothing anywhere near that would trigger such an event. This happened 4-5 times over the past year, and we assumed this was just an ultra-sensitive feature which was annoying and startling when it happened, but generally harmless. Until a similar issue with the brake system happened recently while we were coming to a stop while driving forward, except this time after the warnings went off and brakes locked, the car then shot forward, with my foot still on the brake, and hit the car in front of me. Then it locked up and shot forward again 2 MORE TIMES. I've detailed that event in another complaint on this site, but I wanted to put the original emergency brake problems on the record, in case they end up being related.

    NHTSA complaint 11764276
  12. Filed Sep 15, 2026Failure Aug 24, 2026Agoura Hills, CAElectrical system, Automatic emergency braking, Fuel/propulsion systemCrash

    I was driving a 2024 Honda Prologue Elite and was coming to an ordinary stop at a safe distance behind another car at a red light. With my foot continuously and firmly pressed on the brake pedal, a brake alert/warning appeared on the dashboard screen accompanied by beeping, and the emergency brakes automatically engaged, stopping the car abruptly. Then, almost immediately, the vehicle suddenly lurched forward without warning, striking the vehicle ahead of me. I kept my foot firmly on the brake as the warning, beeping, and auto-brake activated again, and the vehicle lurched forward a second time, again striking the vehicle in front of me. This sequence repeated a third time with the same warning/beeping/braking and lurching pattern, causing a third forward impact. The vehicle came to a stop between each lurch, and at no point did I remove my foot from the brake or touch the accelerator pedal. There were no other witnesses besides the other driver involved, and no police report was filed at the scene. I believe this was caused by a major vehicle malfunction, not driver error. Upon further reflection, I want to note that while I believe I was in the last moment of coming to a complete stop, I had already slowed appropriately and was on track to stop fully, as intended. But because the onset of the malfunction was abrupt and disorienting, I cannot state with certainty whether the vehicle had reached a full stop or was a brief moment away from it when the auto-brake engaged. My foot was firmly on the brake throughout.

    NHTSA complaint 11764265
  13. Filed Sep 12, 2026Failure Jul 1, 2025Juneau, AKPower train, Steering, Suspension

    There is a loud clicking noise present when turning the vehicle and accelerating or decelerating at the same time. This noise started around 4000 miles and has gotten progressively worse.

    NHTSA complaint 11763859
  14. Filed Sep 12, 2026Failure Aug 30, 2026Bloomington, INElectrical system, Adaptive cruise control

    This is my second separate report which I experience with my car. On August of 30th, the car was unable to shift, so it was towed to Andy Mohr dealer to repair. It took 5 days for serviceman to figure out there was a wire issue. So he fixed, so he thought, on the September 9th, the same warning light came on my dashboard. I spent over a thousand dollar just serviceman to diagnose the same problem 3 times, but nothing was fixed. The warning lights are "service transmission unable to shift soon", adaptive cruise unavailable, one-pedal driving unavailable, brake hold unavailable, service emergency brake, service transmission unable to shift and more.

    NHTSA complaint 11763824
  15. Filed Sep 11, 2026Failure Jan 1, 2025san mateo, CAAssist, Warning, Power train

    1st Continuous clicking sound from the front axel when trying to turn, its amplifies when taking a uturn. I have complained to Honda service center they said they are not aware of while there is already fix done at different honda service centers. 2nd the Lanes assist doesn't work as a safety feature, it has multiple issues a) it ping pongs between the lanes with sudden moves, b) most of the times at the higher speeds it only warns or tries to correct once at least one of the wheels is in another lane c) with adaptive cruise control on and lane assist not working on any curved road if you are close to the divider or near an exit, it doesn't understand that the car ahead has taken the curve and it should stick in the lane, instead it accelerates and goes of the lane and thats very dangerous.

    NHTSA complaint 11763716
  16. Filed Sep 7, 2026Failure Sep 4, 2026Denton, TXElectrical system, Unknown or other

    The car just stopped as I was driving, would not shift gears, and told me “service high voltage system” and “ service battery fault shutting down soon” and turned off. It was on 185 miles left (63%) and went to 0% later on and now won’t charge or turn on. I have screen shots and time stamps of those things

    NHTSA complaint 11762509
  17. Filed Sep 6, 2026Failure Dec 5, 2025Orland Park, ILSteering, Body, Wheels

    There is a clicking sound when turning right or left which seems the axle is broken. It is still under warranty but the dealer is refusing to fix it saying this breaks on all Prologue cars and they do not have a fix for that

    NHTSA complaint 11762415
  18. Filed Sep 3, 2026Failure Sep 3, 2026Seattle, WAElectrical system

    While driving, the center console and its corresponding section of the instrument cluster will freeze and then completely turn off and become black screens. Then a message stating “the system is restarting” comes on the screen and after a minute or two it will turn back on. This happens at random times in random intervals; I have not been able to detect a pattern in the time between incidents or the amount of driving. My car has already been repaired for the initial federal safety recall of both screens turning off while driving, removing all instrument panel function which I experienced several times before being able to get an appointment for repair. This secondary issue presented after the software repairing the safety recall was put into my car. This began March 2026 and the most recent incident date is listed below (September 2026).

    NHTSA complaint 11762028
  19. Filed Sep 3, 2026Failure Aug 10, 202613,000 milesBellflower, CAElectrical system, FirerelatedFire

    The contact leased a 2024 Honda Prologue. The contact stated that while the vehicle was parked outside in the driveway, unoccupied, suddenly there was a loud explosion, and the vehicle caught on fire. The contact stated that the fire spread to the garage and a vehicle parked nearby. The local fire department arrived on scene to extinguish the fire. The source of the fire remained under investigation. A Police report was filed. The local dealer was contacted. The vehicle and the other vehicle parked nearby were deemed total losses. The vehicles were towed to a local tow yard as per the insurance provider. The manufacturer was made aware of the failure by telephone. The failure mileage was approximately 13,000

    NHTSA complaint 11761944
  20. Filed Sep 2, 2026Failure Jan 8, 2026Cathedral City, CAPower train, Steering, Suspension

    I am experiencing a severe defect involving a recurring clicking and popping noise from the front end of the vehicle when turning at low speeds. This issue is tied to a known premature failure of the front drive axles and constant velocity (CV) joints, which is currently the subject of federal class-action litigation ([XXX], et al. v. American Honda Motor Co., Inc.). The progressive failure of these critical drivetrain components presents an immediate safety risk. Degraded axles and CV joints can lead to sudden loss of propulsion, unexpected steering stiffness, or a complete loss of vehicle control while turning, creating an extreme hazard on public roads. Despite Honda acknowledging this issue internally via a Tech Line Summary Article, the manufacturer has failed to issue a safety recall to replace these defective components with a permanent, structurally sound fix. I am submitting this complaint to urge the NHTSA to open a formal safety investigation into the 2024–2026 Honda Prologue drivetrain assemblies to compel a nationwide safety recall before an axle failure results in an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11761488
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

25 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • ONL6WM092026P Sep 25, 2026 · Other
    Owner Notification Letter - Certain 2024 Prologue vehicles may have improperly installed, or missing cavity plugs from the rear chassis harness electrical connector.
  • A26-032 Jun 26, 2026 · Service Bulletin/Repair Instructions
    Service Bulletin - Certain 2024 Prologue vehicles may have improperly installed or missing cavity plugs from the rear chassis harness electrical connector.
  • AEBM06262026902 Jun 26, 2026 · Other
    Dealer Message - Due to improper manufacturing, the rear chassis harness connector may not be properly sealed and only partially seated. An unsealed connector in a half set condition may allow for water or debris intrusion, potentially causing corrosion or …
  • ONL6UP06012026 Jun 1, 2026 · Other
    Owner Notification Letter - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak.
  • ONL6MH04202024 Apr 20, 2026 · Other
    Owner Notification Letter - The software update includes several system improvements designed to enhance the functionality of certain vehicle features. These enhancements may include updates related to braking, driver seat movement, virtual key card operati…
  • APOC04172026901 Apr 17, 2026 · Other
    Dealer Message -American Honda is requesting parts in support of a quality investigation related to Rear View Camera part number 86583111. All dealers that have inventory of Rear View Camera part number 86583111 are asked to inspect current inventory and re…
  • A25-028 Mar 13, 2026 · Service Bulletin/Repair Instructions
    Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold air and the blower speed may drop intermittently due to possible faulty air cond…
  • A25-028 Mar 11, 2026 · Service Bulletin/Repair Instructions
    Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold air and the blower speed may drop intermittently.
  • A25-028 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold air and the blower speed may drop intermittently. Possible DTC codes P0530 (Air …
  • ATS30070 Dec 19, 2025 · Service Bulletin/Repair Instructions
    Tech Line Summary - Customers may complain of a clicking or ratcheting type noise when turning.
  • A25-081 Oct 4, 2025 · Service Bulletin/Repair Instructions
    Service Bulletin - Vehicle-Wide Programming (VWP), also known as SPS3-VWP, is a feature within Techline Connect (TLC) to update all applicable control module software at the same time. When initiated, all applicable updates are done in parallel, instead of …
  • A25-082 Oct 8, 2025 · Service Bulletin/Repair Instructions
    Service Bulletin - Vehicle-Wide Programming (VWP), also known as SPS3-VWP, is a feature within Techline Connect (TLC) to update all applicable control module software at the same time. When initiated, all applicable updates are done in parallel, instead of …
  • A25-051 Aug 1, 2025 · Service Bulletin/Repair Instructions
    Service Bulletin - An update to A11 Radio Control Module software to address known issues.
  • A25-028 Jul 3, 2025 · Service Bulletin/Repair Instructions
    Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold air and the blower speed may drop intermittently. Possible DTC codes P0530 (Air …
  • A25-028 Jun 23, 2025 · Service Bulletin/Repair Instructions
    Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on) due to a potential faulty air conditioner condenser check valve or improperly formed A/C line at the mating surface of the conde…
  • A25-051 Jun 26, 2025 · Service Bulletin/Repair Instructions
    Service Bulletin - The A11 Radio Control Module requires an update due to various electronic issues.
  • ONL6UP06032025 Jun 4, 2025 · Other
    Owner Notification Letter - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak.
  • A25-043 May 23, 2025 · Service Bulletin/Repair Instructions
    Service Bulletin - A Malfunction Indicator Lamp (MIL) may illuminate, or a “Service High Voltage” message may appear. Additionally, the 12-volt battery may intermittently or persistently discharge due to an internal Battery Energy Control Module (BECM) cali…
  • A25-013 May 22, 2025 · Service Bulletin/Repair Instructions
    Service Bulletin - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak.
  • AEBM04252025901 Apr 25, 2025 · Other
    Dealer Message - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak.
  • A25-028 Mar 21, 2025 · Service Bulletin/Repair Instructions
    Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold air and the blower speed may drop intermittently. Possible DTC codes P0530 (Air …
  • A25-026 Mar 6, 2025 · Service Bulletin/Repair Instructions
    Service Bulletin - Due to software issue, customers may experience intermittent loss of heating or cooling in the cabin and may display a "Service High Voltage" message and DTC B2BAA.
  • A25-021 Feb 21, 2025 · Service Bulletin/Repair Instructions
    Service Bulletin - When switching to Sirius XM media source, the center display screen could freeze. The screen will remain frozen with a “Loading” message displayed.
  • A24-100 Aug 27, 2024 · Service Bulletin/Repair Instructions
    Service Bulletin - The sunroof/sunshade motor initialization procedure in Service Information is incorrect.
  • A24-100 Jun 28, 2024 · Service Bulletin/Repair Instructions
    Service Bulletin - The sunroof/sunshade motor initialization procedure in Service Information is incorrect. Use the revised procedure outlined in this service bulletin.
Source: NHTSA manufacturer communications files.