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Model year

2025 Honda Prologue

SUV, electric, AWD/All-Wheel Drive, built in Mexico. Owner complaints on file from Jul 17, 2025 to Sep 28, 2026.

Recall campaigns covering this model year160k vehicles or units across those campaigns
Owner complaints15011.5 times the median 2025 suv
Severity index4.72025 suvs average 8.9
First 24 months145Complaints in its first two years
Complaints over time

Complaints about the 2025 Honda Prologue peaked in 2025, with 52 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

02550751002025202698
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

27% of complaints about the 2025 Honda Prologue name steering

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Steering
40
Electrical system
31
Powertrain
28
Driver assistance
22
Suspension
22
Lighting
13
Brakes
11
Back-over prevention
8
Wheels
7
Fuel system
5
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2025 Honda Prologue

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2025 Honda Prologue
CampaignFiledSubjectComponentVehiclesRemedy
26V-306May 14, 2026Rearview camera screen may display a distorted or blank imageBack-over prevention59,887Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2025 Honda Prologue

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

150 complaints on file, page 1 of 8.

  1. Filed Sep 28, 2026Failure Aug 20, 2026Atlanta, GARearview system braking

    Took car to Ed Voyles Honda to get several issues addressed, one of which was this recall. Other issues were fixed but for this recall I was told that they don't actually replace the camera until there is an issue. Recall issue was not addressed.

    NHTSA complaint 11767361
  2. Filed Sep 17, 2026Failure Sep 17, 2026Portland, ORExterior lighting, Unknown or other

    At night rear view camera is dark unable to see objects, safety hazard. It is working, but does not have proper lighting. I have brought in to Honda and they have not resolved issue. State they can not duplicate issue.

    NHTSA complaint 11764996
  3. Filed Sep 14, 2026Failure Sep 2, 2026Irvine, CAAutomatic emergency braking, Service brakes, Vehicle speed control

    forward and rear collision avoidance system (AEB) activating without a hazard, causing sudden stops in the middle of traffic

    NHTSA complaint 11764111
  4. Filed Sep 14, 2026Failure Dec 24, 2025Wellesley, MAUnknown or other

    The rearview camera on my 2025 Honda Prologue Elite is absolutely unusable at night. The display is so dark that I can barely see anything behind the vehicle in dark conditions, even with the driveway/garage lights on. This creates a significant safety hazard when backing up, parking, or checking surroundings at night. Safety Concern: Rearview cameras are essential for visibility and preventing collisions, especially in low-light situations. Since the camera does not provide adequate visibility at night, it fails to meet its intended safety function and puts pedestrians, other vehicles, and property at risk. When It Occurs: The issue occurs consistently at night in low-light environments. During the day or well-lit areas the camera functions normally. Request: Please investigate this issue, as the poor visibility of the rearview camera at night appears to be a design or equipment defect that affects all vehicles of this model based on complaints from various owners in various forums/reddit etc

    NHTSA complaint 11764069
  5. Filed Sep 3, 2026Failure Aug 1, 2026Naperville, ILPower train

    Audible clicking/knocking sound when turning left or right sharply at low speeds.

    NHTSA complaint 11761798
  6. Filed Aug 31, 2026Failure Apr 4, 2026Ansonia, CTWarning, Assist, Unknown or other

    I have reported car jerks while driving as though pushing to go. Car service said never heard of something with Prologues and brushed it off. I want it documented. The safety features such as listed above do not always effectively work either.

    NHTSA complaint 11760947
  7. Filed Aug 29, 2026Failure Feb 1, 2026Deer park, NYPower train

    A clicking sound coming from the front while turning. CV JOINT

    NHTSA complaint 11760541
  8. Filed Aug 22, 2026Failure Jan 26, 2026Port Townsend, WAExterior lightingCrash

    Backup camera image was too dark to see a tree behind the car. Driver backed into the tree. Dealer refuses to address faulty backup camera or backup lighting; claims this VIN is not subject to recall, so not their problem. Driver cannot drive this vehicle at night without functional backup camera visibility.

    NHTSA complaint 11758769
  9. Filed Aug 19, 2026Failure Aug 9, 2026Sherwood, ORBody

    - Component: Undercarriage splash shield - Risk: One of the two sliding panels slid off under normal driving conditions. Vehicle has only 6,000 miles on it. The panel then drags on the ground and has risk of breaking off and flying off behind the vehicle. In our case, it just dropped when my daughter drove vehicle into the driveway, but if this happened at highway speeds it could be very bad. - Confirmation: Discussed it with Honda service technician. Their only response was that they cannot re-engineer the vehicle, they can only slide panel back in place as use existing clips. - Inspected: By Honda dealer/service tech. - There were no warnings or indications of the problem, only the noise of the panel dragging on the ground. Other owners have indicated same problem on Facebook and on Reddit. See the following links: Facebook: [XXX] Reddit: [XXX] The ridiculous recommendation is to just slide it back in place. But there is no guarantee that it will not just slide out again every few months or weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11758072
  10. Filed Aug 18, 2026Failure Sep 12, 2025Buena Park, CAUnknown or other

    There’s a loud clicking noise that I was told had something to do with the axle. Honda said they can’t do anything because it doesn’t affect the car driving. They’ve noticed the sound before too when I dropped it off for service. This can be a safety hazard especially after time if not replaced. Especially since I’ve only had my car for 1 year.

    NHTSA complaint 11757796
  11. Filed Jul 22, 2026Failure Jan 5, 2026Pembroke Pines, FLSteering, Suspension

    Makes a clicking sound when turning. Honda unwilling to repair or look at car. It's been an ongoing issue with Honda Prologue owners.

    NHTSA complaint 11752025
  12. Filed Jul 22, 2026Failure Jul 21, 2026Iowa City, IAInstrument cluster/panel, Unknown or other

    I had the same issue that prompted a recall of the 2024 prologue, screens went completely black while I was driving on the interstate around 8 pm. The black screen spontaneously resolved after about one minute. That was really scary not having important operating info such as my speed and my GPS directions!

    NHTSA complaint 11752020
  13. Filed Jul 21, 2026Failure Oct 1, 202510,000 milesToms River, NJElectrical system, Service brakes, Hydraulic

    The contact owns a 2025 Honda Prologue. The contact stated that on several occasions while driving at undisclosed speeds and removing the foot off the accelerator pedal, the vehicle unexpectedly came to an immediate stop. The Auto Hold, service brake assist, service stability link, high voltage light, and ABS warning lights remained illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 10,000.

    NHTSA complaint 11751900
  14. Filed Jul 16, 2026Failure Feb 12, 2026Springfield, NJSuspension

    Both cv joints failed at less than 3,000 miles. They know about this but will no longer replace them as they know the new ones will fail immediately.

    NHTSA complaint 11750933
  15. Filed Jul 14, 2026Failure Jun 7, 2026Springfield, VAElectrical system, Power train

    On June 11, 2026, my 2025 Honda Prologue displayed a High Voltage System Alert immediately after I attempted to charge the vehicle. The vehicle would not accept a charge and became inoperable. I brought it to the dealership the same day, and the vehicle has remained there since. The dealership first replaced the charging port, but the vehicle still would not charge. On June 24, 2026, the dealership informed me that the transmission lines from the charging port to the battery needed to be replaced. Since that date, I have not received any updates, repair timeline, or confirmation that the issue is being addressed. The vehicle is currently unusable and cannot be charged. The high‑voltage alert indicates a potential electrical system failure involving the charging system and high‑voltage components, which may pose a safety risk. The defect has left the vehicle inoperable for over a month with no resolution.

    NHTSA complaint 11750362
  16. Filed Jul 14, 2026Failure Mar 21, 2026Port Townsend, WAExterior lighting, Visibility/wiper

    Rear backup camera image failed to provide adequate image at night. Backup lights were fully functional. Automobile lights were on and appeared fully functional. No warning lamps, messages, or symptoms of the problem appeared. Backup camera appeared fully functional in daylight. Backup camera lens was clean. Problem appeared to be either inadequate light provided by the backup lights OR inadequate image resolution in low light by the camera. As a result of this problem, the driver backed into a tree.

    NHTSA complaint 11750276
  17. Filed Jul 2, 2026Failure Jul 1, 2026Hesperia, CASteering

    I bought the vehicle with about 12k a few months go. While making a shap left turn I noticed some clicking. This happen seminary regularly. After doing some research I found out this was a common issue. Since, it didn't happen that often I ignored it. On Tuesday 6/30/2026 I took the vehicle in for a tire rotation and system update. The vehicle now has approximately twelve thousand miles. After the serviceI picked up my vehicle and went home. The next day after driving about a 75 miles, I noticed an audible clicking sound when I made a right turn. This sound happened about three more times that day. I took the vehicle back to a Honda dealer today and I was just notified that they are going to be replacing the front two control arms. The vehicle is still under warranty. I was told that this is a common issue by the honda dealer.And it should only take a few hours to fix panning my parts are received tomorrow morning. Other than the audible clicking sound, there were no other warning lights or indications. Based on the number of complaints that I read about online in honda's representatives, knowing that there is an issue, I think this should be further investigated in case there are other safety concerns.

    NHTSA complaint 11748078
  18. Filed Jun 25, 2026Failure Jun 10, 2026Apex, NCAutomatic emergency braking, Warnings

    I was traveling at a steady speed of 35 MPH approaching an intersection with a red traffic signal. There was a single vehicle already stopped at the light, but it was positioned a significant distance ahead of my vehicle. Without any warning, driver input, or hazard present, my vehicle initiated an uncommanded emergency braking maneuver. The vehicle forcefully decelerated from 35 MPH to a complete stop (0 MPH) in the middle of the roadway. Prior to this incident, the vehicle's forward collision system has exhibited false positive detections, frequently issuing warnings for phantom vehicles or obstacles when the road ahead was completely clear

    NHTSA complaint 11746574
  19. Filed Jun 13, 2026Failure Jun 13, 2026Lacey, WAExterior lighting, Unknown or other

    Backup camera is completely black when it is dark outside, making it worthless. It is fine during daylight hours. The local Honda dealer acknowledged that there is a problem, but stated that Honda has no solution for it at this time.

    NHTSA complaint 11743869
  20. Filed Jun 13, 2026Failure Jun 13, 2026Lindenhurst, NYUnknown or other

    The vehicle is not charging this have happened multiple time since owning this vehicle

    NHTSA complaint 11743864
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

14 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • ONL6PV092026 Sep 24, 2026 · Other
    Owner Notification Letter - The cabin may not be effectively cooled by the HVAC blower motor when the key fob is used to remotely lower the windows.
  • A26-057 Jul 22, 2026 · Service Bulletin/Repair Instructions
    Service Bulletin - The cabin may not be effectively cooled by the HVAC blower motor when the key fob is used to remotely lower the windows.
  • A26-057 Jun 26, 2026 · Service Bulletin/Repair Instructions
    Service Bulletin - The cabin may not be effectively cooled by the HVAC blower motor when the key fob is used to remotely lower the windows.
  • AEBM06262026901 Jun 26, 2026 · Other
    Dealer Message - Due to software programming issues, the cabin may not be effectively cooled by the HVAC blower motor when the key fob is used to remotely lower the windows.
  • APOC04172026901 Apr 17, 2026 · Other
    Dealer Message -American Honda is requesting parts in support of a quality investigation related to Rear View Camera part number 86583111. All dealers that have inventory of Rear View Camera part number 86583111 are asked to inspect current inventory and re…
  • A26-051 Apr 2, 2026 · Service Bulletin/Repair Instructions
    Service Bulletin - Insufficient silicone application to the DC-DC converter can result in excessive heat exposure during charging, leading to overheating of the Power Distribution Control Module (PDCM) and possibly rendering the charging system inoperative.
  • AEBM04012026905 Apr 2, 2026 · Other
    Dealer Message - During the manufacturing process, insufficient silicone was applied to the DC-DC converter which may lead to excessive heat exposure, causing the Power Distribution Control Module (PDCM) to overheat and potentially rendering the system inop…
  • A25-028 Mar 13, 2026 · Service Bulletin/Repair Instructions
    Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold air and the blower speed may drop intermittently due to possible faulty air cond…
  • A25-028 Mar 11, 2026 · Service Bulletin/Repair Instructions
    Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold air and the blower speed may drop intermittently.
  • A25-028 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold air and the blower speed may drop intermittently. Possible DTC codes P0530 (Air …
  • ATS30070 Dec 19, 2025 · Service Bulletin/Repair Instructions
    Tech Line Summary - Customers may complain of a clicking or ratcheting type noise when turning.
  • A25-091 Oct 22, 2025 · Service Bulletin/Repair Instructions
    Service Bulletin - Vehicle-Wide Programming (VWP), also known as SPS3-VWP, is a feature within Techline Connect (TLC) to update all applicable control module software at the same time. When initiated, all applicable updates are done in parallel, instead of …
  • A25-054 Aug 1, 2025 · Service Bulletin/Repair Instructions
    Service Bulletin - Customers are experiencing issues with OnStar and HondaLink due to the software within the telematics control unit needing a software update.
  • A25-043 May 23, 2025 · Service Bulletin/Repair Instructions
    Service Bulletin - A Malfunction Indicator Lamp (MIL) may illuminate, or a “Service High Voltage” message may appear. Additionally, the 12-volt battery may intermittently or persistently discharge due to an internal Battery Energy Control Module (BECM) cali…
Source: NHTSA manufacturer communications files.