Complaints about the 2020 Honda Ridgeline peaked in 2024, with 53 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Pickup, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Jul 20, 2020 to Sep 16, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-365 | Jun 4, 2026 | Rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure | Structure | 880,514 | Part replacement |
| 26V-332 | May 21, 2026 | Front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash | Airbags | 98,892 | Part replacement |
| 24V-321 | May 9, 2024 | Rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying | Back-over prevention | 187,290 | Part replacement |
| 24V-064 | Feb 1, 2024 | Front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended | Airbags | 750,114 | Part replacement |
| 23V-858 | Dec 18, 2023 | Fuel pump inside the fuel tank may fail | Fuel system | 2,490,460 | Part replacement |
| 23V-458 | Jun 29, 2023 | Tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can… | Brakes | 124,077 | Repair or modification |
| 23V-174 | Mar 16, 2023 | Heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach | Visibility and wipers | 339,404 | Part replacement |
| 21V-932 | Nov 29, 2021 | Hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving | Latches and locks | 724,826 | Part replacement |
| 20E-068 | Sep 17, 2020 | If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle | Equipment | 151,343 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
169 complaints on file, page 1 of 9.
Engine idle stop function failed to restart automatically while i was stopped at a stop light. I was at a complete stop at a four way intersection with vehicles behind me and my vehicle did not restart after light turned green and i released brake and stepped on accelerator. error message flashed stating to press brake and push start button. Vehicles behine me honked for me to proceed but i could not move. i turned on my hazards and attempted to restart engine. i stepped on brake and pushed start button. Vehicle did not start, i repeated stepping on brake and start button again and did not start. I did it a third time and vehcile started. A police car behind me pulled up and asked if i was ok just as i started my vehicle and pulled away. This is the second time this has happended but i did not report it and thought it was me not stepping on the brake hard enough. the first time was about six months ago in a similiar situation at a four way traffic light.
NHTSA complaint 11764707The contact owns a 2020 Honda Ridgeline. The contact stated that while driving at an undisclosed speed, an abnormal knocking sound was heard, and smoke emerged from under the hood. No warning lights illuminated, and the engine failed. The vehicle was towed to a dealer, but was not inspected. The vehicle was then towed to another dealer, where it was diagnosed with a failed engine. The dealer informed the contact that a piston went through the engine and advised that the engine needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The dealer offered to replace the engine with a salvaged engine and cover the repair under warranty; however, the contact declined the repair and requested a new engine, which was denied. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 80,000.
NHTSA complaint 11759933When driving normally, oncominng traffic is triggering the frontal collision warning system. Is some cases long enough to start the emergency braking procedure if I do not engage the brakes manually preventing the automatic emergency braking. This usually happens on curves in the road in typically right hand curves. This is happening on 2 lane roads at between 45 and 55 mph. Initiating and emergency braking at this speed could send my car into the oncoming traffic. I am concerned for my safety if I do not hit the brakes manually.
NHTSA complaint 11757268The vehicle's Auto-Idle Stop (AIS) feature is defective and creates a severe safety hazard. While stopped at a busy road intersection, the feature engaged and shut the engine off normally. However, when releasing the brake pedal to proceed, the engine glitched and completely failed to restart, leaving the vehicle completely stalled, unpowered, and stranded in live traffic. The vehicle became a sitting duck in the intersection. This is a recurring issue that requires a complete ignition power cycle to recover, posing an immediate risk of a rear-end or side-impact collision. It happens most often under heavy load. Hot day with AC on, or Cold day with Heater on and seat warmers. Dealer ignored or failed to re-create at first because it was intermittent. I've been through SOFTWARE UPDATE, STARTER, RELAY REPLACEMENT AND VALVE ADJUSTMENTS (twice) and a new BATTERY over several years and it still stalls. It's dangerous and terrifying to be immobilized in traffic when it won't start.
NHTSA complaint 11754865The vehicle's front-facing monocular camera experienced an internal component failure that triggered a permanent error code U3000-49. This hardware failure instantly disabled multiple core safety features simultaneously, including the Adaptive Cruise Control, Lane Keeping Assist (LKAS), Road Departure Mitigation, and Collision Mitigation Braking System (CMBS) ABS Braking and High Beam Support with all dash lights remaining on. The sudden, unexpected loss of automatic safety braking and driver-assist features while moving poses an immediate highway safety risk.
NHTSA complaint 11754863The contact owns a 2020 Honda Ridgeline. The contact stated that while driving 65 MPH, there was a misfire coming from the engine with the check engine warning light illuminated. The contact pulled over to the side of the road and, upon inspection, the contact determined that one of the ignition coils had failed. The contact purchased a new ignition coil, replaced the part, and resumed driving; however, the vehicle made an abnormal rattling sound while driving. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine had failed due to a loosened connecting rod and needed to be replaced. The contact ordered a new engine. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was approximately 118,000.
NHTSA complaint 117524012020 Honda Ridgeline-Internal failure, multi purpose camera. Multiple lights on dashboard and codes associated with driving support system, Collision Mitigation, Braking System, Lane keeping assist system, Road departure mitigation, Transmission System error. All these are showing up because of the front camera going out due to overheating. Dealership quoted $1197.20 for replacement. Multiple safety violations making vehicle unsafe to drive. Extended warranty will not cover.
NHTSA complaint 11751289BCM module failure. Keyless entry error. Vehicle dashboard lit up with many errors. Car alarm went on and off. Car will not start . Disconnect battery toe reset. Drove home and the car doesn’t want to stop running or idling. Disconnect battery till it turns off.
NHTSA complaint 11745207The contact owns a 2020 Honda Ridgeline. The contact received notifications of NHTSA Campaign Numbers: 26V365000 (STRUCTURE, SUSPENSION) and 26V332000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, and the contact was informed that the bolt set needed to perform the suspension recall repair, and the parts needed to perform the air bags recall repair were not yet available. The contact stated that the dealer had expressed frustrations due to a lack of support from the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The contact had not experienced a failure.
NHTSA complaint 11745015My vehicle has safety recall, I contacted twice Honda Dealer and I was informed that part has been ordered. It has been timer a year, but so far no update.
NHTSA complaint 11741066While stopped in heavy traffic at a traffic signal, the engine stopped and would not restart. This was due to the AIS system. The car became disabled in heavy traffic. I was only a few feet from the entrance to a gas station, however due to the interlock system that locks the transmission in Park, the truck could not be pushed out of traffic. Honda, unlike other manufacturers the use the same transmission, does NOT supply an emergency over ride to get the transmission out of park ( hazard). After a few minutes of sitting in heavy traffic and nearly. wing hit by fast moving cars, the engine did restart. This is not the first time this has happened. The dealership is over 100 miles drive to have to checked (r/t).
NHTSA complaint 11730561Connecting rod/bearing failure.
NHTSA complaint 11716446After parking on the roadside with engine off for about 10 minutes, the truck would not start. I tried to start twice; the dash lights came on, I could hear the starter try to engage, felt a slight forward lurch from the vehicle, then nothing. The starter seemed to disengage' the dash lights stayed on, and the electric system went into ACC mode. I tried twice with same result. I attempted to put the shift selector in neutral, but it stayed in Park. I was seated in truck, seat belt on, foot pressing on brake pedal. After waiting a few minutes, it cranked and started normally. No further issues the rest of the day. The weather was mild, sunny, temperatures in the mid-60’s fahrenheit.
NHTSA complaint 11716114Stranded in traffic unable to start almost got rearend because the start-stop died and to cycle to park to get it started. This has happen on more than one time.
NHTSA complaint 11711752Spun Rod Bearing at 70,000 miles. Truck will need a new Short Block. Truck has been at the dealer for all recommended service and oil changes.
NHTSA complaint 11703371Dealership has not completed NHTSA Recall Number24V-064 Honda dealer is saying they do not have parts to perform this recall.
NHTSA complaint 11699942Auto stop start does not work properly in this vehicle after repeated fixes by Honda and dealership. Vehicle sometimes does not restart after stop start engaged at stop causing a stall like event. Auto stop start tries to start vehicle after stop but vehicle either stalls/fails to restart or is extremely slow to restart. Vehicle has been repaired, new starter, new battery, new relays less than one year ago and vehicle is now experiencing the same issues. Owner (me) is now disabling feature every time vehicle is started to prevent system from engaging.
NHTSA complaint 11699941The contact owns a 2020 Honda Ridgeline. The contact stated that while the vehicle was parked or while driving, there was a loud knocking sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that three rod bearings and that cylinders #3, #5, and #6 had failed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 140,000.
NHTSA complaint 11696828The rod bearings had failed on cylinders 3,5, and 6 at 140 thousand miles with proper mantice being done to it. This has been confirmed by the dealer Honda Maryslviie in Maryslive, Ohio. The vehicle has just been looked at by the dealer. No warning lamps but just started to hear knocking in the engine.
NHTSA complaint 116967481. Visibility: rearview mirrors/devices: exterior. Driver mirror fell off. 2. Windshield multipurpose camera unit, u3000-49, burned out. Requiring replacement within 4 years of purchase. 3. The auto idle stop stalls the car.
NHTSA complaint 11692453Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.