By year
Owner complaints about Horton vehicles peaked at 1 in 2021
Owner complaints filed with NHTSA, 2013 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Horton
The complete NHTSA record for Horton vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Horton recalls are filed by Halcore Group, part of Horton.
Owner complaints in the last five years23 on file in all, across 9 models
Recall campaigns132 in five years
Severity index33.3Crash, fire, injury or death per 100 complaints
Investigations240 service bulletins
Components
Structure draws the most owner complaints about Horton vehicles, 33% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Type I has the most complaints of any Horton model
Every Horton model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Type I | 2016 to 2026 | 1 | 0.0 | 21 | 0 |
| Ford F-550 | 2023 to 2024 | 1 | 100.0 | 2 | 0 |
| Type III | 2016 to 2026 | 0 | None | 21 | 0 |
| Cargo Trailer | 2006 to 2013 | 0 | None | 8 | 0 |
| Ambulance | 1997 to 2000 | 0 | None | 4 | 0 |
| Critical Care Transport | 2025 to 2026 | 0 | None | 2 | 0 |
| Ford F-450 | 2023 to 2024 | 0 | None | 2 | 0 |
| Ford F-600 | 2023 to 2024 | 0 | None | 2 | 0 |
| Rosecreek | 1999 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Horton product
- 26V-533 Aug 14, 2026
Touchscreen display may stop responding to touch commands or fail to power on, preventing the activation of exterior emergency lights, as well as…
Equipment · 545 vehicles - 24V-120 Feb 19, 2024
Left rear steel brake line can contact the strut mount when the rear suspension is lowered, damaging the brake line
Brakes · 34 vehicles - 20V-745 Dec 1, 2020
Processor that runs the display may stop functioning without warning, causing items operated through the control panel to not function
Electrical system · 251 vehicles - 20V-291 May 20, 2020
Rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of…
Brakes · 17 vehicles - 20V-128 Mar 4, 2020
A/C input power cord for the Sensata inverter may be undersized for certain inverter applications, possibly resulting in an electrical short circuit
Equipment · 18 vehicles - 19V-742 Oct 17, 2019
D-cylinder oxygen tank bracket may loosen, allowing the oxygen tank to separate and become airborne in the event of a crash
Equipment · 11 vehicles - 19V-608 Aug 19, 2019
Due to improper manufacturing, the cushion of the Inflatable Head Cushion (IHC) and Knee Air Bag (KAB) may detach during a deployment event and…
Airbags · 80 vehicles - 19V-281 Apr 9, 2019
Displays may revert back to the factory default settings which may cause the camera image to be reversed
Back-over prevention · 49 vehicles - 18V-605 Sep 11, 2018
Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed
Lighting · 243 vehicles - 13V-428 Sep 13, 2013
It may be possible to remove the key from the lock in a way that potentially jams the deadbolt
Latches and locks · 2,237 vehicles
Source: NHTSA ODI recalls file.