Complaints over time
Complaints about the 2023 Horton Ford F-550 by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2023 Horton Ford F-550
Other, diesel, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Feb 3, 2026 to Feb 3, 2026.
Recall campaigns covering this model year134 vehicles or units across those campaigns
Owner complaints1Close to the median 2023 other
Severity index100.02023 others average 9.4
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2023 Horton Ford F-550 name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2023 Horton Ford F-550
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-120 | Feb 19, 2024 | Left rear steel brake line can contact the strut mount when the rear suspension is lowered, damaging the brake line | Brakes | 34 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2023 Horton Ford F-550
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Feb 3, 2026Failure Feb 2, 202630,000 milesMoses Lake, WAAir bagsCrash5 injured
The contact owns a 2023 Horton Ford F-550. The contact stated that while driving at approximately 60 MPH while hauling a trailer, another vehicle had suddenly merged into the same lane, causing a front-end crash. In addition, the contact stated that the vehicle was occupied with 4 other occupants sitting in the front passenger-side seat, rear driver-side seat, rear center passenger, and rear passenger-side seat. The air bags did not deploy. In addition, the contact stated that the front driver-side door would not unlock as intended, and the driver had to exit through the window. A police report was filed. The contact did not seek medical attention; however, multiple occupants sustained unknown injuries. The vehicle was towed to the contact's residence, where it remains for further investigation. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
NHTSA complaint 11715256
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.