Hatchback, hybrid, built in South Korea. Owner complaints on file from Mar 3, 2019 to Jun 17, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-720 | Oct 9, 2019 | Right-side rear wheel lug nuts may have been insufficiently tightened, allowing the wheel to detach from the vehicle | Wheels | 48 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
16 complaints on file, page 1 of 1.
Engine Code: P090A01 The Hyundai IONIQ Blue lost reverse and while driving I experienced loss of power only to regain then lose then regain (a bucking motion). The drive significantly declined. Fortunately, I was able to get back home without injury. Vehicle towed to dealership where it currently sits.
NHTSA complaint 11744771The system lost its ability to audibly warn me of various conditions that were a risk to everybody in the car. Examples of alerts we could not here were: blind spot collision warning, cross traffic while backing up, driver attention alert when hands are not on the steering wheel, and audible blinker sounds. After the loss of the audible alerts, I nearly collided with vehicles that were in my blind spot because the alert was no longer present.
NHTSA complaint 11714614What component or system failed or malfunctioned, and is it available for inspection upon request? Braking and acceleration control, yes How was your safety or the safety of others put at risk? The car continued to move/accelerate after depressing the brake pedal, and upon applying additional force continued to move forward, this could lead to a situation where a diver is unable to stop their car when they need to. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle was inspected by a Hyundai service center on 10/09/2025 (For a similar concern and related damage) and the event occurred on 10/12/2025 Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There was no warning lights, symptoms (other than the prior occurrence of this issue). The issue was first noticed on 10/3/2025 when the vehicle accelerated while the driver was depressing the brake and damaged the undercarraige.
NHTSA complaint 11693129While attempting to park and depressing the brake the car made a sudden acceleration without input and hard braking did not slow the car. The car then impacted the curb. On another occasion while stopped at a red light the car began to move forward while the break was depressed. Pressing the break with additional force did not stop the vehicle and it continued to roll forward.
NHTSA complaint 116929771. Component/System Failure: The airbag system failed to deploy during a collision. Yes, the vehicle is available for inspection upon request. 2. Safety Risk: On August 5th, while driving on the highway, my vehicle was involved in head collision. Despite the severity of the impact, the airbags did not deploy. This malfunction exposed me to significant physical danger, as I was left unprotected during the crash. 3. Problem Confirmation: No,I was not aware of the malfunction of the airbags system. 4. Inspection Status: Not yet, I contacted Hyundai America to investigate the malfunction of the airbags the insurance company did their assessment; they determined the car to be a total loss due to the extent of the damage and the car is available for inspection. 5. Warning Signs: There were no warning lamps, error messages, or other symptoms indicating a malfunction in the airbag system prior to the accident. The system appeared to be functioning normally until the moment of failure.
NHTSA complaint 11679567The contact owned a 2019 Hyundai Ioniq Hybrid. The contact stated that while driving at an undisclosed speed at night, all lights, including the headlights. As a result, the vehicle veered off the roadway into a ditch, coming to a complete stop after colliding with a sign. The air bags did deploy. No warning lights were illuminated. A police report was filed, and injuries were reported. The contact was transported to an area hospital and treated for intracranial hygroma, hematomas in both legs, burns, and various bruising. The vehicle was not taken to the dealer or an independent mechanic but instead towed to a towing yard. The vehicle was not repaired upon being declared a total loss. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 51,000.
NHTSA complaint 11540839What component of system failed or malfunctioned? Sudden deceleration, not sure what system this is a part of. Is it available for inspection upon request? No, I don't know what is causing the problem so have not been able to have the specific system looked at. How was your safety or the safety of others put at risk? I have been driving on the highway and experienced sudden deceleration of the vehicle multiple times over the past four years. Not being able to control deceleration puts me and the people around me at risk for collision. I am also at risk of being stranded far from home where assistance may not be readily available. Has the vehicle or component been inspected by the manufacturer, policy, insurance representative or others? Yes, by four separate dealerships. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Check engine light came on shortly after deceleration, battery power could then be seen at a critical low.
NHTSA complaint 11535560This car, along with several other models of Kia and Hyundai, are unsafe due to the ease with which they can be stolen. Hyundai/Kia must recall all of their vehicles that lock proper anti-theft mechanisms in the ignition, steering column, and drive train. Until this is done, all American auto dealers and insurance companies must refuse to sell and insure any new Hyundais and Kias.
NHTSA complaint 11522137The contact owns a 2019 Hyundai Ioniq Hybrid. The contact stated that while driving 72 MPH with the cruise control activated, the cruise control button became stuck, causing the vehicle to accelerate unintendedly. During the failure, the cruise control could not be disengaged using the cruise control button or while depressing the brake pedal. The contact stated that the vehicle would decelerate while depressing the brake pedal; however, after releasing the brake pedal, the vehicle would independently accelerate. The contact was able to stop the vehicle and turn off the vehicle to disengage the cruise control. The following day the failure recurred. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 69,000.
NHTSA complaint 11517090My 2019 hyndai ioniq electrical system stopped working and results in the front door claiming that is not open. An internet search showed that this is common many hyundais and in particular the ioniq. The issue with this is 1) there is no way to know how bad this electrical issue, 2) since the door may or may not be open, the risk of the door opening while driving is present, and 3) all other notifications on my dash are no longer usable; i have no way of knowing fuel left, mpg, or any other safety warnings on the dash. Finally, the issue creates a constant beep that does not stop. This is a safety issue seeing as it is so loud, it makes being aware of the sounds around us nearly impossible to hear.
NHTSA complaint 11512872The contact owns a 2019 Hyundai Ioniq. The contact stated that while attempting to park into her son's parking pad, the vehicle independently accelerated reverse while in the reverse(R) position. The vehicle initially hit a gutter on the side of the house; as the vehicle continued to accelerate, the contact forcefully depressed the brake pedal but to no avail. The vehicle continued to accelerate in reverse as it hit a porch column which swung the vehicle around and off the parking pad. The vehicle then hit a tree as she stood up on the brake pedal which finally stopped the acceleration. The contact immediately placed the vehicle into park and exited the vehicle. Once the acceleration stopped, her son parked the vehicle and informed her that several warning lights and warning chimes had sounded as he parked the vehicle. The contact sustained minor soreness and emotional trauma as a result of the failure but did not seek medical attention. A police report was not filed and the vehicle had yet to be towed. Her son's porch column and downspout gutter were damaged as a result of the failure. The manufacturer was notified about the failure and informed her that there were no recalls on her vehicle. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 33,500.
NHTSA complaint 11497532One morning, my father turned on the car. It was still in Park. He and my mom heard a noise, as if my dad was pushing on the gas pedal, but he was not. They turned off the car, turned it on again, and everything seemed fine. After driving for a bit, my father was back home and parking the car. Because of the way the parking lot is, you have to go slowly, less than 10 miles an hour, pushing on the gas a little to go up and incline and then turn right to slide into the parking spot as you break to finally park. As he was pulling into the parking spot, the car suddenly accelerated uncontrollably, and crashed hard into the building ahead. It broke pieces of the building, and the entire front of the car is totaled. My parents saw fire under the hood and my mom suffered a hand injury. They are otherwise unharmed. I know Unintended Sudden Acceleration was an issue with Ioniq EVs from 2019. It looks like it is happening to the hybrids as well. Thank you for looking into it.
NHTSA complaint 1147061007/13/19 Car experienced uncontrolled breaking while traveling at 70 mph on President George Bush Tollway, Texas. All dashboard lights came on and only went off when car turned off then on. 09/26/21 Car experienced uncontrolled breaking while traveling at 70 mph on I-75 in Georgia. All dashboard lights came on and only went off when car turned off then on. 11/13/21 Car experienced uncontrolled breaking while traveling at 70 mph on I-35 in Texas. All dashboard lights came on and only went off when car turned off then on.
NHTSA complaint 11458050I am not sure who to report this to, but NHTSA and Hyundai corporate office both report the car as having no recalls. The local dealership says it has 3, 2 for computer errors (my car currently has a computer error). When I asked the main Hyundai support people about this, they stated local dealership and the corporate office have different systems. I can concerned Hyundai is hiding recalls from the public by keeping them on a separate system at dealerships and not on the main website or NHTSA.
NHTSA complaint 11443822RECALL WORK WAS PERFORMED TO FIX ANY POSSIBLE OVERHEATING ISSUES. A MONTH LATER I NOTICE ME HEATER NOT WORKING AND THEN IT STARTS OVER HEATING AND SMOKING FROM THE BACK, I TAKE IT IN AND THEY CLAIM THAT IT'S JUST A BUBBLE IN THE RADIATOR. ON 04/21/2020 ABOUT A MONTH LATER WITHOUT ANY WARNING LIGHTS PRIOR IT FLASHES THAT MY ENGINE IS OVERHEATED AND LARGE CLOUDS OF WHITE SMOKE STARTS COMING OUT OF MY EXHAUST PIPE. HYUNDAI SERVICE DEPARTMENT SAID THAT BECAUSE OF A FAULTY SWITCH COOLANT LEAKED INTO MY ENGINE AND THE ENGINE IS NOW RUINED AND NEEDS TO BE COMPLETELY REPLACED.
NHTSA complaint 11322929FOR THE SECOND COLD MORNING THIS YEAR MY IONIQ STALLED. I WAS PARKED IN MY DRIVEWAY. TEMPERATURE WAS -3F, I PRESS THE POWER BUTTON, CAR TRIED TO START AND STALLED THREE TIMES IN A ROW THEN GOT A CHECK HYBRID SYSTEM WARNING MESSAGE. I TURNED THE CAR OFF THEN ON AGAIN AND IT STARTED TO STALL, I DEPRESSED THE ACCELERATOR TO KEEP A HIGH IDLE FOR A MINUTE. THE CAR RAN NORMAL DURING MY 7 MILE COMMUTE AFTER INCREASING THE I.
NHTSA complaint 11183801Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.