SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in South Korea. Owner complaints on file from Aug 5, 2020 to Sep 30, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-034 | Jan 22, 2026 | Side curtain air bags for third-row occupants may deploy improperly in a crash | Airbags | 568,576 | Repair or modification |
| 25V-607 | Sep 11, 2025 | Seat belt buckles in the driver, passenger, and second-row window seats may fail to latch | Seat belts | 568,580 | Part replacement |
| 23V-180 | Mar 17, 2023 | Windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail | Visibility and wipers | 167,085 | Part replacement |
| 22V-633 | Aug 18, 2022 | Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a firePark outside | Trailer hitches | 244,980 | Repair or modification |
| 22V-627 | Aug 15, 2022 | Windshield wiper motor may become inoperative, causing the wipers to fail | Visibility and wipers | 122,949 | Part replacement |
| 21V-840 | Oct 27, 2021 | Brake fluid may be contaminated, which can cause the brake master cylinder inner-cup seals to swell, and reduce braking performance | Brakes | 995 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
439 complaints on file, page 1 of 22.
Dealership is stating that they don’t have a firm date to repair or recall on seatbelt buckles. Original notice was sent in September 2025. The day before we were scheduled to have service in March/April of this year they called and canceled today they put us on the schedule for December but I have not sent anything as to us for sure having those buckles available we were told when they canceled our first appointment that new vehicle vehicles were being prioritized over used vehicles that were already on the road.
NHTSA complaint 11768183The sunroof opened crooked and would not close. After several attempts to close the sunroof a piece of the frame broke.
NHTSA complaint 11768057The sunroof malfunctioned in a way that the manufacturer has already admitted is an issue in TSB 23-BD-003H - without warning, with a mechanism that is rarely used by us. According to many reports, despite this being a known defect, the manufacturer requires payment if the vehicle is out of warranty. A finding on behalf of NHTSA would greatly help owners who have this happen through no fault of their own.
NHTSA complaint 11767329Whatever you do, do not purchase a Hyundai vehicle. Their engines are defective. On XXX, I brought my car in for service at Castle Hyundai, [XXX]. I informed the service representative that I was having issues with my car stopping and automatically applying the braking system intermittently. They looked at the car and said they saw nothing was wrong. They charged me $940.30 for diagnostics and replacing a couple of belts and oil filter housing leak. I started having the same issue in XXX and I brought my car in again. This time they told me that my car was burning oil internally and that I would have to have a Combustion Chamber Cleaning. I was informed by the Service Manager that this was a common problem with my vehicles model year and that if was a requirement to for the Warranty people to initiate changing the engine. I paid $1,094.26 for this service. I was told to bring the car back after driving the car an additional 1,000 miles. I was also told by that service manager that his dealership changes about 200 engines a month due to this issue. I took the car back to the dealership after driving the 1,000 miles. I sent them photos of the 3 oil changes I could find documentation for, and I had one done at this dealership. I was informed by the dealership that the warranty company and Hyundai when asked, refused my claim. I called the warranty company myself and they would not uphold my claim. I then contacted the Regional Case Manager, and they tried to tell me something different. They told me my car was over warranty and that the engine was only covered up to 60,000 miles. I have the Warranty in my hand, and it says lifetime warranty. This is not fair. I am [XXX] old and I bought the car with 31,000 miles on the car. I have consistent and periodic oil changes but could not remember all the places. This is the first Hyundai I have purchased and I am asking that my claim be upheld and executed s INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11767049I have been dealing with the oil consumption issues for this vehicle for about 2 years now. There are documented complaints and a class action lawsuit in California about this issue. Bottom line, the engine burns too much oil to be safely driven between oil changes without the owner checking and adding oil. My particular vehicle is burning just under 1 quart of oil per 1000 miles. Hyundai’s owner manual suggests changing the oil every 7,500 miles, but the oil capacity is under 6 quarts. At the current rate, I would run out of oil before the suggested oil change interval. This is a severe safety issue as engines require oil to run correctly, not overheat, and lubricate all the moving parts. The previous generation Hyundai models also had similar oil consumption issues. Those vehicles had a NHTSA campaign which resulted in Hyundai being responsible to fix the engines. I believe a recall is proper given the safety concerns noted above. At a minimum, Hyundai should stand by their work and fix the issues as they arise.
NHTSA complaint 11766485While driving down the freeway my first row sunroof exploded. Insurance wouldn’t cover it because it is a manufacturer defect, but Hyundai wouldn’t cover it because it “isn’t a manufacturer defect.” The temperature outside when the sunroof exploded was 74 degrees and it was cloudy. Then less than 2 months later my engine got a rod knock even with oil changes every 5k miles. No warning signs for either and no lights on the dash. It just started when I started it to leave for work one morning.
NHTSA complaint 11764711I originally brought the vehicle to the dealership for an unrelated infotainment system issue. While driving to the dealership, I noticed that the driver’s seat was rocking/moving, particularly while going downhill. I informed the dealership about the movement and asked them to inspect the seat while the vehicle was there. Upon inspection, the dealership determined that the driver’s seat frame had a weld failure. The vehicle had approximately 42,500 miles at the time. There were no warning lights or dashboard messages indicating a problem with the seat before I noticed the movement. This was not simply a cosmetic or comfort issue. The structural failure allowed the driver’s seat to move during normal vehicle operation. I am concerned that a failed weld in the driver’s seat frame could compromise the stability of the seat during normal driving and potentially during hard braking, an evasive maneuver, or a collision. The defect was identified and documented by the dealership. The vehicle has not been involved in an accident or other event that would explain the seat-frame weld failure. I reported the matter to the manufacturer and a case was opened. I am submitting this complaint because a structural weld failure in a driver’s seat at approximately 42,500 miles raises a safety concern and I believe NHTSA should determine whether similar failures are occurring in other vehicles. The vehicle/failed component can be made available for inspection if requested.
NHTSA complaint 11764681I opened my sunroof and heard a noise, I was not able to close it. I took it to a repair shop to see if they could get it closed, they advised a break in the assembly and needs to be replaced. My car is out of warranty and it’s a known issue.
NHTSA complaint 11763211The contact owns a 2021 Hyundai Palisade. The contact stated that while the liftgate was open to retrieve objects from the trunk of the vehicle, the second-row passenger’s side seat collapsed on her disabled daughter. The contact was alerted by her daughter's screams and ran over to the rear passenger’s side to unhook the seat belt and pull her daughter out of the seat, but the seat remained folded. The contact's daughter suffered injuries to her face and hand. Medical attention was received. The failure recurred while the contact and a nurse were placing the contact's daughter in the rear passenger’s seat. The contact stated that the third-row seat also collapsed. The vehicle was taken to the dealer, where unknown recall repairs were performed unrelated to the failure. The contact was informed that there were no recalls associated with the VIN for the seats, and the vehicle was not repaired. The insurance company was notified of the failure and had the vehicle towed for inspection. The insurance company determined that the failure was a manufacturer's defect. The manufacturer was notified of the failure by phone, email, and website, and a case was filed. The manufacturer offered a cash settlement. The failure mileage was approximately 100,000.
NHTSA complaint 11762713My car started having the airbag light come off and on randomly the end of January 2026. I caught the first photo February. My car engine shut off the first time March 18. 2026. I was at a traffic light, auto off turned off. Car switched to park, dash lights included: oil, battery, engine, and immobilizer incon. When trying to hit drive it tells me the driving conditions aren't met. I shut the car off and back on, everything reset. Contacted hyundai and no codes were stored. My car has now done this same thing the following dates: 6.5, 7.3, 8.4(car went into the shop August 6th-September 3rd). They could not duplicate what I told them, they drove the car 100 miles being mainly freeway miles though I told them its city driving and mainly idle and stopping. I drove my car 3 days and on 9.6.26 it did it twice within 5 minutes. First time on a main road/traffic lights, next in the parking lot I pulled in. Same scenario as above.
NHTSA complaint 11762617I am reporting a potential safety defect involving my 2021 Hyundai Palisade Calligraphy AWD. The vehicle has experienced repeated engine and drivability problems and multiple breakdowns following replacement of the engine by Hyundai. The original engine developed excessive oil consumption and was ultimately replaced by Hyundai with a new engine. Following the engine replacement, the vehicle experienced numerous additional mechanical problems and repair attempts, including engine rattling/pinging, intake-manifold replacement, oil valve-seal replacement, multiple cylinder misfires, ignition-system problems and an ignition-coil failure. Most concerning are repeated incidents involving severe shaking/lurching, loss of engine power, stalling and failure to restart. During one incident following repairs, the vehicle ran extremely rough, stalled and would not restart after approximately 20 miles of driving and had to be towed back to the dealership. During another incident, the vehicle experienced heavy shaking on startup, stalled and had severely limited power. Diagnostic history showed misfires involving multiple cylinders. On June 29, 2026, at approximately 103,671 miles, I was driving at approximately 50 mph when the vehicle began to lurch and shake, lost power, stalled and would not restart. The vehicle had to be towed back to the Hyundai dealership. The unexpected loss of propulsion and stalling while traveling at approximately 50 mph created a serious safety concern because I could no longer rely upon the vehicle to maintain power in traffic. The dealership subsequently identified an ignition-coil short/failure and replaced an ignition coil. The vehicle has nevertheless continued to experience additional mechanical problems. The vehicle is currently again at the Hyundai dealership. It has generated diagnostic code P0430 for Bank 2 catalyst efficiency below threshold, and Hyundai has recommended replacement of both catalytic converter/manifold assemblies. Th
NHTSA complaint 11761344What component or system failed or malfunctioned, and is it available for inspection upon request? Rear Exhaust System How was your safety or the safety of others put at risk? Fire hazard as it was similar to a blowtorch, melted several rear panels, lights and trim while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership (Elyria Hyundai) requested a PA from Hyundai and it was authorized, but am having a very difficult time getting reimbursed. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I am not sure what the dealership did with the exhaust. At one point, I had requested to keep it for evidence. There are pictures. I suggested having the manufacturer look at it or at least Hyundai. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warnings. After a 2.5 hr trip, we got out; my children noticed the trim sticking out and melted off the rear right bumper. It was extremely hot to touch and the panels were bulging out from their normal position.
NHTSA complaint 11761127I purchased a used 2021 Hyundai Palisades Limited addition , 24 days ago, On August 7th 2026, the car had 57,033 miles at the time of purchase. It now has 57,844. I started to open the sunroof for the 3rd or 4th time since owning it and I heard a crack sound, and it stopped about 4 or 5 inches opened..I tried to open it more and then saw towards the front by the Deflector end that on each side of the track there were little flimsy plastic pieces that looked bent and broken..I now have an open sunroof in the front and the back of it was up. I slowly tapped the switch and managed to get the front closed however the back is still open. As I read more on this I see it is a KNOWN ISSUE with MANY Of these SUNROOFS from 2020-2022 !! TBS 23-BD 003H-1. I just bought this car used just under 30,000 , I have called the dealership , Huntington Beach Hyundai Dealership and my salesman said he would find out if its covered under the limited 60 day warranty. This is just WRONG this should be a RECALL .I'm reading on line hundreds if not thousands have had this happen. I paid just under 30,000 It only has 57,844 miles on it and now I"M to pay from what I read 3,000 - 8,000 to repair or replace this sunroof ??????? This is a SCAM !! I'm requesting that this please be called as a RECALL this is not right ! I will be talking with an attorney who handles lemon laws and inquire what my rights are. I now have to worry about break-Ins and rain , and of course no car washes...I'm so upset I could spit fire ! Please let me know what is going to be done about this. How can Hyundai get away with this ??? Cheaply built Car for sure !
NHTSA complaint 11761060Ive had recalls and they have not been fixed and Hyundai think its ok for me to use this vehicle with no compassion for the safety of my family disgraceful
NHTSA complaint 11760805While the vehicle was being driven, the sunroof became inoperable, stuck in the tilt position. The motor could be heard running but the glass panel would not move in either direction. There were no warning lamps, messages, or other symptoms before the failure. The dealership disassembled the sunroof and found that a spring on the passenger-side sunroof rail had broken, and that the broken spring damaged the rail itself. The dealer confirmed the failure matches Hyundai TSB 23-BD-003H-1, Sunroof Wind Deflector and Mechanism Replacement, issued April 2023. That bulletin applies to certain 2020-2022 model year Palisade vehicles equipped with a sunroof and produced before 5/4/2022, and describes the wind deflector malfunctioning and damaging the sunroof mechanism, leaving the sunroof inoperable. My vehicle falls within that range and experienced that failure. The dealership was able to move the glass panel into a fully closed, flat position, where it appears normal. However, because the rail is broken, the panel is not harnessed in the rail. It can be pushed upward by hand from the passenger side. The dealership stated the panel could move at highway speed and that the vehicle is not secure against entry in this condition. For that reason the dealership has kept the vehicle since 8/24/2026 and provided a loaner rather than returning it to me to drive. The technician documented no signs of misuse or outside damage and noted that the sunroof is rarely used. The vehicle and the broken component are available for inspection. The manufacturer was notified and declined goodwill assistance, citing the vehicle's time in service and mileage. The repair was quoted at approximately $3,500 and has not been performed. Mileage at diagnosis was 83,069.
NHTSA complaint 11760461Sunroof wind deflector broke and guide popped out of assembly. Sunroof is inoperable. I was able to manually close sunroof almost completely but air leak is still present. Water is not leaking in yet but gasket exhibits higher wear due to not being completely sealed. Once gasket inevitably fails, water will leak into car. One dealer inspected and agreed with failure mode assessment but wanted 9 man hours to fix (TSB 23-BD-003H-1 says work should take no longer than 1 hour). No warning lamps or indicators prior to failure. Assembly failed while trying to open sunroof while driving.
NHTSA complaint 11759670In the past two weeks, our 2021 Hyundai Palisade has shut off completely when driving. It has around 110,000 miles on it and was just purchased used (second owner) three months ago. At that time, the dealership had to fix a leak in the engine and did a complete oil change. Based on internet searches, we just checked the oil dipstick and it is COMPLETELY empty. We have NOT driven more than 3,000 miles since purchasing the vehicle and there is absolutely no oil left. Based on searches, it appears this is a fairly common, known issue and nothing is being done. It is incredibly dangerous that the car shut down while driving (on the highway, in the middle of a right-hand turn). Every single warning light lit up at once then the car completely shut off within a matter of seconds. Thankfully my husband was able to get to the side of the road and no accidents occurred, but this is terrifying and completely unacceptable. The car is going to be towed to the dealership to check for excessive oil consumption, but again, based on research, it appears that this is a known issue but Hyundai says it is "within acceptable limits." PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED.
NHTSA complaint 11757900The contact owns a 2021 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. A dealer was contacted and confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was not notified of the recall. The contact had not experienced a failure.
NHTSA complaint 11756175The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that it was difficult to latch the middle-row driver’s and passenger’s side seat belts. The failure mileage was 10,000.
NHTSA complaint 11756145I had an oil change in Feb 2026 at 64000 miles. In June, I was driving the car and suddenly the car started jolting while I was idle and would turn off completely when I was stopped. This happened to me while driving on the freeway in traffic and also at a traffic light. I immediately went to the dealership and was told my car had no oil in it. Since the oil change I drove about 5900 miles. I was told there were no leaks so the issue was either the engine or that when I had the oil changed that they forgot to put the oil in. They advised to get an oil test. I drove 1000 miles and took the car back in today 8/11. I had the oil tested and I burned .4 quarts in the 1000 miles which was under the standards of 1 quart per 1000 miles in order to get the issue fixed. I was told that I needed to check my oil and add oil to the car when needed. I left the dealership confused because I have had this car for over a year and never had an issue with the oil or oil levels. I never had any oil indicator on my dashboard to alert me of any issue. I called back the advisor asking more questions because I did not understand how my car burned through so much oil that it was malfunctioning. After being talked to like an idiot about how it is my responsibility to make sure my car has oil, I was finally told that this palisade has a known issue for premature oil consumption once it hits 60000 miles. Then I was told there is no recall and the issue will only get worse and I have to wait till it hits 1 quart of oil burned in 1000 miles for anything to be done. I feel like this is extremely irresponsible of the company to know this issue exists with nothing being done or communicated to their customers and that it is a huge safety concern to not have any indication there is something wrong with the oil amount and my car could literally stop in the middle of the freeway. They are waiting to make the issue neglect from the customer so they are not held responsible for their vehicle's issue.
NHTSA complaint 11756110Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.