Sedan, hybrid, FWD/Front-Wheel Drive, built in South Korea. Owner complaints on file from Jul 24, 2023 to Jan 20, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
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The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
19 complaints on file, page 1 of 1.
Driving at 78 mph and "Check hybrid system" came on, engine and all throttle/electrical shut off and did not regain power. Had to sit for 5-10mins and vehicle eventually regained power after resetting battery and had no issues.
NHTSA complaint 11712021The contact owns a 2022 Hyundai Sonata Hybrid. The contact stated that while attempting to use the key fob to unlock the vehicle, the vehicle failed to respond. The contact manually unlocked the vehicle with the key, and the vehicle failed to start. The contact stated that the failure had occurred on two occasions, and the vehicle was jump-started. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 33,808. The VIN was not available.
NHTSA complaint 11689902Fuel injector failed. The vehicle stall and accelerate poorly due to misfires. It is leaching gasoline into the oil which can result in total engine failure. Dealership verified the injector was bad. There was a warning light at one time after refueling, presumed it was my fuel cap, tightened it, and the light went away.
NHTSA complaint 11685272Vehicle will not start. This is the fourth incident where vehicle will not start. It has had the software update, battery and voltage regulator replaced in the summer of 2025. In Aug of 2025, vehicle will not start with jump or use of 12v battery in vehicle.
NHTSA complaint 11681170Car is a Sonata Hybrid Limited equipped with a solar roof which charges the hybrid battery. Vehicle began to cut off battery power while parked, requiring the use of a factory equipped 12V override switch in March 2025 after approximately 3.5 years of ownership. This occurred multiple times, often when the car was parked in the sun but independent of how long it had been driven prior or how long it had sat without being started. Evaluated by two Hyundai dealers; second dealer found a fault in the "solar DCDC converter" as well as the hybrid battery bulging. Battery module replaced. Unclear if this resolves the issue or it will recur again. Am speaking to Hyundai regarding battery warranty extension as vehicle had 88000 miles on it at the time of the issue starting. Online fora (e.g., Reddit, Facebook) note other customers who have had similar problems with similar fixes. - [XXX] - [XXX] - [XXX] - one individual in this thread had complete power loss while driving down the highway This issue potentially risks stranding customers, and if the hybrid battery continues to bulge increases the risk of fire which could lead to property damage, personal injury, or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11671018Purchased vehicle on March 5, 2025 from a dealer. At the time it had approximately 20,000 miles. Within days of purchase, the car would not start even after pushing the battery reset button. Eventually, it would restart, but the time it took was considerable. Took the car to the Hyundai dealer near me and discovered that it had been with them for two months prior to purchase for the same problem. They have replaced the 12 V battery and possibly the hybrid battery, but now after owning it for about six weeks, it is giving me a message that there is a problem with the hybrid system and I should stop driving immediately. It is now back at the dealer. They can’t seem to duplicate the problem and I don’t feel safe driving the car because I don’t know if and when I’m going to get to my destination.
NHTSA complaint 11655114My engine coolant level keeps going down but no leaks evident also heavy white smoke coming out from the exhaust. Finally engine overheated.
NHTSA complaint 11629120My vehicle is in the shop now and will be due to 12volt battery charging system failure. I have taken the vehicle to the shop 4 times now because vehicle will not start unless you hit the reset 12volt button. The dealership told me that they were surprised that I was able to start the vehicle. I was told that it is the NHTSA Campaign # 24V868000. This vehicle is not included in this campaign number but it should be. Hyundai needs to include this make and model to the recall so other drivers don't have the same issue and so that they don't find themselves stranded.
NHTSA complaint 11628119When outside temperature drops, car starts in morning with several warning lights illuminated, indicating fault with several safety systems including airbags, brake, power steering, front camera, blind-spot collision warning system, traction control and smart cruise control. Car key fobs have consistently failed, disabling access to the vehicle. The vehicles 12V reset recently failed which required Hyundai Roadside Assistance (10/25/24). According to BlueLink application, cars 12V battery has been reset dozens of times, which is information visible to the service centers. However, at several past service appointments it has been verbally stated that "problem can not be replicated" and was not documented. Problem was confirmed by Hyundai service center on March 13, 2024. Problem was not resolved at the time of service, vehicle was returned back without resolution. With temperatures now dropping at night, said issues are occurring daily with warning indicators for failing safety systems illuminating upon cold start and electrical system failing daily.
NHTSA complaint 11622160The car has completely lost power. Can not enter. Have to use the mechanical/physical key on the fob. Its been happeneing 7-8 times in the last year. It has a battery reset button we reset it from the dash which has a dedicated button just for this?
NHTSA complaint 11620710I bought my 2022 Hybrid Sonata in the summer of 2022. I drove it down to the beach (8 hour drive) about a week after purchasing the vehicle so at that time there were less than 100 miles on the car. We didn't use the vehicle for the week we were at the beach and when we tried to unlock the car to load our bags, the key would not unlock the car and we couldn't get in. We had to manually unlock the doors and call roadside assistance because the Battery reset button would not jumpstart the car. I was assured that there was no issue with the car by my local Hyundai dealership and that this was "normal." I have had the car die on me countless times while it sits idle in my driveway if I don't start it at least every other day. On August 8th 2024, my car was dead and I was able to jump it with the Battery Reset button. The next day, it was dead again. Upon jumping it for the second time in 24 hours, the check engine light came on. I took the car to the dealership to run diagnostics and the hybrid battery has failed their tests. Now I am waiting on my car with a loaner vehicle that I cannot drive out of state. I was told by customer service that they have had this problem with several other customers and some had to wait TWO YEARS for their battery to arrive and car repaired.
NHTSA complaint 11617889I brought my car in for electronic update recall. No issues before service. After service, dealer tells me that my car in inoperable and the 12v Aux battery needs to be replaced. The battery was swollen. There were no indication before bringing the car in for recall that there was a battery issue. Possible fire hazard.
NHTSA complaint 11614053The car just dies can't open the car must use the key in the fob.Hyundai dealership says it's a k own issue They told me I need to drive the car more When I can get into the car. There is a battery reset button that starts the car. Numerous online owners have the same problem
NHTSA complaint 11606548When I have my car parked without starting for 3 or more days, I get a alert that my 12vdc battery is low. When I get back to my car, I have to use the physical key to unlock and push the 12 dcv button to jump start the system. The cover over the door latch has to be taking off with the key to access it and is very hard to remove. This is a safety issue, especially for someone who may have a disability. It tool me 15 minutes to remove the cover because I had to pry it off with breaking it. I got to the point of just pulling it off before I leave home and putting the cover in glovebox because I park at the airport for work trips. These has happened 3 times. If these is the case, hyundai needs to make the Manuel key access accessible.
NHTSA complaint 115918501. Solar panel roof exploded without any impact. 2. Vehicle completely shuts down when the solar panel over charges the battery.
NHTSA complaint 11560765Since a few weeks after buying the car new, the battery dies and self resets every few weeks on average. No error codes occur, but the car had clearly lost power while parked, indicating an issue with power management. For the last could months, car now has 26-27K miles and is 21-23 months old, it had mostly stopped resetting. It now is dead when I go out to it, even after only a couple hours of it being parked at night or during the day. I have to manually access the car and use the battery reset button. They observe no error codes. I have read other people have the failure while driving and fear and electrical issue could be a fire hazard. At the very least, it is a personal safety issue in making me take time to access my car, which could increase my risk of being attacked while trying to get into my car safely. It has occurred 5 or 6 times since August 21, most recently on October 8th and 9th.
NHTSA complaint 11551501As I was driving my dashboard lit up with warning lights and audible alarms indicating that I should inspect my regen brake. Safety features such as lane departure, lane assist, blind spot indicator stopped functioning and my speedometer did not work. I stopped the car and looked behind the front wheels and nothing looked “unusual”. I restarted the car and all of the alarms went off again, leaving me without a speedometer or the safety features mentioned above. I scheduled an appointment with my dealership explaining what had happened. They did a diagnostic test and determined that it was a faulty E Brake Module that needed to be replaced but is on back order with no parts available in the US to order. Furthermore they do not know when a replacement is available. They reset the sensors so that my safety features were restored. This is the second time within a 14 months of purchasing the brand new vehicle that electrical systems have needed to be replaced. The first time was a faulty wiring harness located in the trunk area that the dealership had said “must have been damaged during installation at the factory”. Again-when I driving at highway speeds suddenly the alarms and warning lights were triggered-leaving me without the same safety features, speedometer and power steering/brakes. The dealership was able to replace the wiring harness and the problem seemed to be resolved until this latest incident.
NHTSA complaint 11551216I was driving on the freeway when the vehicle's hybrid battery continued to drop below a quarter of the meter. The vehicle's HUD started flashing red and the vehicle shut off. I had to pull over and wait for approximately 30 minutes before starting the vehicle back up and continuing home. The dealership stated it was a Hybrid battery issue, still under warranty, and is replacing the hybrid battery.
NHTSA complaint 11541156The contact owns a 2022 Hyundai Sonata. The contact stated while driving 30 MPH, there was a delay while shifting into another gear. The contact stated that the chassis warning light was illuminated. The contact also stated that the front driver’s side door failed to latch and close properly. The contact took the vehicle to the local dealer but was unable to duplicate the failure. The contact stated on October 14, 2023, the solar panel ceased charging. The contact started to hear an abnormal sound coming from the front windshield. The contact stated she became aware that the front windshield had detached from the vehicle. The contact took the vehicle back to the local dealer but was unable to duplicate the failure. The vehicle was not repaired. The contact took the vehicle to the local dealer: Woodhouse Hyundai of Omaha [XXX] : [XXX] ), where it was diagnosed with needing the solar panel and the front driver’s side window to be replaced. The vehicle was repaired; however, the contact continued to hear the abnormal sound. The contact took the vehicle to the local dealer: Beardmore Hyundai [XXX] : [XXX] ) where it was diagnosed with a delay in the transmission. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 16. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11534058Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.