Complaints over time
Complaints about the 2002 Indian Scout peaked in 2003, with 4 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2002 Indian Scout
Motorcycle, gasoline, built in United States. Owner complaints on file from Dec 30, 2002 to Mar 12, 2010.
Recall campaigns covering this model year721k vehicles or units across those campaigns
Owner complaints62.0 times the median 2002 motorcycle
Severity index16.72002 motorcycles average 5.4
First 24 months1Complaints in its first two years
Components
83% of complaints about the 2002 Indian Scout name lighting
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
7 recall campaigns cover the 2002 Indian Scout
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 03V-286 | Aug 4, 2003 | On certain motorcycles, the weld attaching the fender mount to the front fork may crack and break | Structure | 6,570 | Repair or modification |
| 03V-258 | Jul 22, 2003 | On certain motorcycles, the bracket used to support the teardrop headlight can crack, causing the bracket to break and the light to slip out of… | Lighting | 6,173 | Repair or modification |
| 03V-130 | Apr 4, 2003 | On certain motorcycles, due to the positioning of the gas tank vent tube, the vent tube can become clogged with debris, particularly in wet weather | Fuel system | 1,643 | Part replacement |
| 02V-311 | Nov 15, 2002 | On certain motorcycles, the fasteners that bolt the windshield to the mounting clamps can break, causing the windshield to come partially or… | Visibility and wipers | 5,464 | Part replacement |
| 02V-180 | Jul 8, 2002 | On certain motorcycles, the rear axles are made of a material with a lower than desirable yield strength | Suspension | 590 | Part replacement |
| 02V-083 | Mar 21, 2002 | On certain motorcycles, fractures can occur on either the left or right fuel tank at the top of the joint where the bracket is welded to the tank… | Fuel system | 907 | Part replacement |
| 02V-038 | Feb 5, 2002 | Some motorcycles may have a gas tank venting system that became clogged during production | Fuel system | 146 | Inspection |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2002 Indian Scout
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
6 complaints on file, page 1 of 1.
- Filed Mar 12, 2010Failure Jan 1, 20106,800 milesHofman Estates, ILHeadlights
TL* THE CONTACT OWNS A 2002 INDIAN SCOUT MOTORCYCLE. WHILE DRIVING AT SPEEDS OF 45 MPH THE FRONT EXTERIOR HEADLIGHT MOUNTING BRACKET FELL FROM THE MOTORCYCLE. THE MOTORCYCLE WAS TAKEN TO AN INDEPENDENT SERVICE SHOP WHERE THE HEADLIGHT ASSEMBLY WAS WELDED BACK ONTO THE MOTORCYCLE AT THE OWNER'S EXPENSE. LATER, THE HE WAS ABLE TO LOCATE A RECALL ONLINE PERTAINING TO THE SAME TYPE OF FAILURE FOR HIS YEAR, MAKE AND MODEL (NHTSA CAMPAIGN ID NUMBER: 03V258000: EXTERIOR LIGHTING: HEADLIGHTS), HOWEVER THE MANUFACTURER STATED THE COMPANY WAS UNDER NEW OWNERSHIP AND THEY DID NOT HAVE ANY LIABILITY FOR ANY RECALL REPAIRS. THEY ADVISED MAKING THE REPAIRS AT HIS OWN EXPENSE. TO DATE, THE CONTACT HAS NOT BEEN ABLE TO HAVE THE CORRECT REPAIRS MADE UNDER THE ABOVE MENTIONED RECALL CAMPAIGN. THE FAILURE AND CURRENT MILEAGES WERE 6,800. UPDATED 06/25/10.8JB
NHTSA complaint 10319224 - Filed Dec 3, 2003Failure Aug 12, 2003Connersville, INHeadlights, Fuel system, Delivery, Structure
THE CONSUMER WENT TO A INDIAN DEALERSHIP TO TAKE CARE OF RECALLS FOR THE HEADLAMP AND GASOLINE BUT THE DEALERSHIP WOULD NOT HONOR THE RECALLS DUE TO THE FACT THAT INDIAN MOTORCYCLE WAS GOING OUT OF BUSINESS. *AK THE FRONT FENDER HAD THE POTENTIAL TO FALL. *SCC *JB *JB
NHTSA complaint 10040485 - Filed Oct 9, 2003Failure Oct 9, 2003Bowling Green, KYHeadlights, Structure
CONSUMER RECEIVED RECALL LETTERS 03V286000 AND 03V258000 FROM INDIAN MOTORCYCLES. DEALER REFUSED TO HONOR THESE RECALLS. MANUFACTURER FILED BANKRUPTCY.*AK
NHTSA complaint 10042655 - Filed Sep 23, 2003Failure May 3, 2003Kingston, PAFuel system, Delivery, Manual transmission, Service brakesCrash
PROBLEMS WITH ENGINE FAILURE AND GAS TANK VENT TUBE. *MR 05/15/03 MOTORCYCLE WAS TAKEN TO THE DEALER TO HAVE GAS TANK VENT TUBE RECALL PERFORMED. THE MECHANIC OVERLOOKED THE MOTORCYCLE AND STATED IT WAS FINE. 05/24/03 ENGINE FAILED IN THE RAIN AT HIGHWAY SPEED ON A BUSY INTERSTATE-MOTORCYCLE AT 60 MPH. THE MOTORCYCLE WAS AGAIN TAKEN TO THE DEALER FOR REPAIRS. 08/30/03 THE CONSUMER RECEIVED THE MOTORCYCLE AFTER THREE MONTHS WITHOUT THE RECALL BEING PERFORMED. AFTER THE CONSUMER INSISTED THAT THE RECALL WAS WHY THE ENGINE FAILED AND CAUSED THE CRASH, THEY LENGTHEN THE TUBE WITH INFERIOR MATERIALS THAT BECAME PINCHED IN THE WIRE TIRES. THIS RESULTED IN THE BIKE STALLING AND FUEL LEAKING FROM THE GAS CAP. AFTER THE MOTORCYCLE WAS RETURNED TO THE CONSUMER AFTER THREE MONTHS, THE MASTER CYLINDER WAS LEAKING BRAKE FLUID. THE TRANSMISSION SPILLED LARGE AMOUNTS OF FLUID DIRECTLY IN FRONT OF THE REAR TIRE. 09/02/03 THE CONSUMER RECEIVED TWO MORE RECALLS REGARDING THE FENDER AND HEADLIGHT FALLING OFF, HOWEVER THE DEALER STATED THEY DID NOT KNOWN ANYTHING ABOUT THE RECALLS. *PH *JB *SC
NHTSA complaint 10041858 - Filed Sep 23, 2003LAS Vegas, NVConcealment devices
DEALERSHIP WAS REFUSING TO HONOR RECALL 03V258000 CONCERNING HEADLIGHT BRACKET BREAKING. DEALERSHIP STATED THAT THEY DIDN'T PERFORM ANY INDIAN MOTORCYCLE RECALL REPAIRS. *AK
NHTSA complaint 10040428 - Filed Dec 30, 2002Failure Nov 30, 20025,800 milesDesert Hills, AZHeadlights, Service brakes, Foundation components, Shock absorber
CONSUMER NOTICED A CRACK IN THE VEHICLES HEAD LIGHT, WHERE IT CONNECTS TO THE FRONT OF THE VEHICLE. THE DEALERSHIP REPLACED THE PART, BUT IT CRACKED AGAIN. TS THE HEAD LIGHT BRACKET CONTINUOUSLY BREAKS. THE BRAKE DUST BOOT HAD FALLEN OFF, AND THE REAR SHOCKS LEAKED. SCC
NHTSA complaint 10001636
Source: NHTSA ODI complaints file.
Investigations
2 NHTSA investigations on file
- PE03024 Preliminary evaluation, Lighting
HEADLIGHT SEPARATES
Opened Jun 4, 2003, closed Aug 11, 2003 · led to a recall - PE01039 Preliminary evaluation, Suspension
REAR SUSPENSION COLLAPSE
Opened Nov 21, 2001, closed Apr 30, 2002 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
5 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- IND-02-14-2022 Feb 14, 2022 · Service Bulletin/Repair Instructions
Best practices for gauges, speedometers, and tachometers providing information regarding how to clean and maintain. The version has been translated into French. - IDH-HOLD Mar 15, 2021 · Service Bulletin/Repair Instructions
EFFECTIVE IMMEDIATELY: STOP SALE on affected motorcycle(s) identified in your inventory until further notice. - SB-040901 Jul 1, 2009 · Service Bulletin/Repair Instructions
INDIAN MOTORCYCLE: ENGINE OIL LEVEL CHECK. NO MODEL OR MODEL YEARS LISTED. *PE - TSB-040902 Jul 22, 2009 · Service Bulletin/Repair Instructions
INDIAN MOTORCYCLE: TRANSMISSION OIL LEVEL CHECK. MODEL AND MODEL YEARS NOT LISTED. *PE - 007 Jan 13, 2003 · Service Bulletin/Repair Instructions
REAR WHEEL ALIGNMENT AND DRIVE BELT TENSION ADJUSTMENT FOR A NOISY MISALIGNED DRIVE BELT. *TT
Source: NHTSA manufacturer communications files.