Complaints over time
Complaints about the 2015 Infiniti Q60 peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2015 Infiniti Q60
Coupe, gasoline, FWD/Front-Wheel Drive, built in Japan. Owner complaints on file from Dec 1, 2022 to May 21, 2023.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints2Below the median 2015 coupe
Severity index0.02015 coupes average 8.3
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2015 Infiniti Q60 name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2015 Infiniti Q60
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 Infiniti Q60
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed May 21, 2023Failure May 10, 2023Atlantic Beach, FLUnknown or other
Valve body problem
NHTSA complaint 11523060 - Filed Dec 1, 2022Failure Jun 16, 2020Palos Verdes Estates, CAElectrical system, Fuel/propulsion system
This report relates to NHTSA campaign ID# 10V074000 "Fuel gauge reading may be incorrect." My car has the same symptom as described in the above recall case - fuel gauge shows one-third tank of fuel remaining when the fuel tank is empty. Recall was in 2010 so my car model, 2015 Infiniti Q60 Coupe, is not listed in the recall but exhibits the same problem with a dangerous consequence of losing both power steering and power brake. I have run out of fuel twice, second time after the fuel pump and fuel sending unit were replaced. Luckily I avoided crashing in both cases. That would not have been the case if I was on a busy freeway or if my wife was driving. Dealer that I have contacted simply says that my car model is not included in the recall. Pls expand the recall list of model to include my car model, and other models since 2010.
NHTSA complaint 11495613
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
113 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- ITB09-063C Apr 13, 2026 · Service Bulletin/Repair Instructions
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety St… - ITB13-052E May 20, 2024 · Service Bulletin/Repair Instructions
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-006D May 20, 2024 · Service Bulletin/Repair Instructions
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB10-029C May 20, 2024 · Service Bulletin/Repair Instructions
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB17-009H Apr 30, 2024 · Service Bulletin/Repair Instructions
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-007I Apr 30, 2024 · Service Bulletin/Repair Instructions
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB09-039K Apr 29, 2024 · Service Bulletin/Repair Instructions
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB03-051Q Apr 5, 2023 · Service Bulletin/Repair Instructions
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-008D Mar 29, 2023 · Service Bulletin/Repair Instructions
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB10-074B Mar 8, 2023 · Service Bulletin/Repair Instructions
ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-007H Feb 27, 2023 · Service Bulletin/Repair Instructions
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB10-067C Feb 22, 2023 · Service Bulletin/Repair Instructions
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB09-039J Feb 27, 2023 · Service Bulletin/Repair Instructions
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-008C Sep 27, 2022 · Service Bulletin/Repair Instructions
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB22-006 Feb 9, 2022 · Service Bulletin/Repair Instructions
BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle’s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle, or turning the ig… - ITB17-042E Feb 7, 2022 · Service Bulletin/Repair Instructions
DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-052D Feb 22, 2022 · Service Bulletin/Repair Instructions
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-044J Feb 7, 2022 · Service Bulletin/Repair Instructions
EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-006C Feb 22, 2022 · Service Bulletin/Repair Instructions
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB10-029B Jan 26, 2022 · Service Bulletin/Repair Instructions
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - NTB03-074P Dec 7, 2021 · Service Bulletin/Repair Instructions
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB17-033C Dec 7, 2021 · Service Bulletin/Repair Instructions
CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB03-051P Dec 7, 2021 · Service Bulletin/Repair Instructions
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-008B Jun 9, 2021 · Service Bulletin/Repair Instructions
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB11021B Jun 9, 2016 · Service Bulletin/Repair Instructions
SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is tempor… - ITB13058A May 5, 2016 · Service Bulletin/Repair Instructions
IF YOU CONFIRM: There is a squeak, rattle, buzz, or rubbing type noise coming from the retractable hard top and/or trunk area while driving. - See page 2 and 3 for specific locations and types of noises. ACTION: Refer to the Repair Overview on page … - ITB09041A Apr 18, 2016 · Service Bulletin/Repair Instructions
IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring … - ITB09063B Apr 13, 2016 · Service Bulletin/Repair Instructions
SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. This bulletinlist… - ITB15021A Mar 29, 2016 · Service Bulletin/Repair Instructions
SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace th… - ITB03051J Feb 26, 2016 · Service Bulletin/Repair Instructions
SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is… - ITB16008 Feb 22, 2016 · Service Bulletin/Repair Instructions
IF YOU CONFIRM The MIL is "ON" with DTC P0603 (ECM BACK UP/CIRCUIT). ACTION 1. Confirm that the battery voltage is 11 volts, or more, with the ignition ON (engine OFF, not running). 2. Erase DTC 3. Perform DTC confirmation s… - ITB16005 Jan 5, 2016 · Service Bulletin/Repair Instructions
SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail. - P5320 Nov 13, 2015 · Service Bulletin/Repair Instructions
Infiniti is conducting a retailer inventory service action to replace the Concentric Slave Cylinder (CSC) Tube on 26 specific MY 2015-16 Q60 Coupe vehicles identified in Service Comm due to a potentially out of specification O-ring. - ITB09015G Nov 12, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12… - MAILWOL Nov 2, 2015 · Service Bulletin/Repair Instructions
Infiniti is conducting a Voluntary Service Campaign on ~13,807 MY15 Q40 Sedan and Q60 Coupe vehicles to provide a revised Owner's Manual. - MAILW Oct 26, 2015 · Service Bulletin/Repair Instructions
Infiniti is conducting a Voluntary Service Campaign on ~13,807 MY15 Q40 Sedan and Q60 Coupe vehicles to provide a revised Owner's Manual. - ITB11042D Sep 24, 2015 · Service Bulletin/Repair Instructions
IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn si… - ITB13039A Sep 15, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709… - ITB11011A Aug 20, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION For QX60 Hybrid Vehicles, go to page 4. Q50, Q70, and M35 Hybrid Vehicles The internal combustion (IC) engine in the Q50, Q70, and M35 Hybrid vehicles is started using a high voltage motor that is integrated into the transmission. … - ITB14028A Aug 6, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle op… - ITB10017D Aug 6, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE - The original AV Control Unit must be installed in the vehicle wh… - ITB13054D Jul 22, 2015 · Service Bulletin/Repair Instructions
IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this b… - ITB15025 Jul 6, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting a… - ITB12072C Jun 22, 2015 · Service Bulletin/Repair Instructions
IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle when making turns on dry roads at low speeds (under 40 MPH), and it does not occur if the Electric Controlled Coupling is electrically disconnected. ACTION Replace the E… - ITB14010B Jun 4, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION All parts listed in this bulletin's table are currently on parts restriction. If any of these parts are needed for any reason, order the part(s) using the order form in this bulletin. See this bulletin for further detail. - ITB15020 May 7, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appear… - ITB15019 Apr 30, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION The Body Control Module (BCM) for the Applied Vehicles in this bulletin is now shipped as a blank unit. As with previous BCM replacements, when a blank unit is installed, the configuration process must be performed. See this bulletin f… - ITB15016 Apr 20, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION If you confirm there is a need to replace the combination meter front cover (lens) on an Applied Vehicle for any reason (scratch, blemish, etc.): - Do not replace the entire combination meter assemby. The front cover of the combina… - ITB10062E Mar 16, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers - Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) - Wheel protector covers help prevent cosmetic rotor corrosion. See this bulletin fo… - ITB99043G Mar 11, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Paint Guard Film is… - ITB00031D Jan 16, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious pers… - ITB13002A Jan 15, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-S… - ITB11003E Jan 5, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc(s) and the custo… - ITB12041C Jan 5, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: - SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an active subscrip… - ITB14056 Nov 25, 2014 · Service Bulletin/Repair Instructions
SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is t… - ITB14055 Nov 20, 2014 · Service Bulletin/Repair Instructions
SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while acceler… - ITB14030 Jul 7, 2014 · Service Bulletin/Repair Instructions
SERVICE INFORMATION If the battery becomes disconnected or discharged while the retractable hard top is in any position other than fully closed or fully retracted, the retractable hard top control may stop operating and the following DTCs will be stored:… - ITB10029A Jun 24, 2014 · Service Bulletin/Repair Instructions
SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error exte… - ITB14020 Apr 29, 2014 · Service Bulletin/Repair Instructions
SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to properly code a … - ITB13-052C Mar 12, 2021 · Service Bulletin/Repair Instructions
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
Source: NHTSA manufacturer communications files.