Complaints over time
Complaints about the 2016 Infiniti Q70 peaked in 2017, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Infiniti Q70
Sedan, gasoline, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Jan 9, 2017 to Dec 12, 2018.
Recall campaigns covering this model year17,222 vehicles or units across those campaigns
Owner complaints3Below the median 2016 sedan
Severity index0.02016 sedans average 7.1
First 24 months1Complaints in its first two years
Components
33% of complaints about the 2016 Infiniti Q70 name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2016 Infiniti Q70
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-470 | Jun 21, 2024 | Driveshaft can fatigue and break | Powertrain | 7,222 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Infiniti Q70
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Dec 12, 2018Failure Nov 12, 201823,000 milesLong Meadow, MAVisibility/wiper
TL* THE CONTACT OWNS A 2016 INFINITI Q70. WHILE DRIVING IN A SNOW STORM, THE WINDSHIELD WIPERS SEIZED IN THE DOWN POSITION. THE CONTACT WAS ABLE TO PULL THE VEHICLE OFF THE HIGHWAY. THE DEALER (HERB CHAMBERS INFINITI OF WESTBOROUGH, 312 TURNPIKE RD, WESTBOROUGH, MA 01581, (508) 983-1000) STATED THAT THE WIPERS HAD A HEAT SENSOR THAT WAS DESIGNED TO TURN OFF IF THE HEAT ON THE WIPER ENGINE WAS TOO HIGH. THE MANUFACTURER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
NHTSA complaint 11160921 - Filed Nov 3, 2017Failure Nov 29, 2016Woodtick, CTAir bags
TL* THE CONTACT OWNS A 2016 INFINITI Q70. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GEORGE HARTE INFINITI (1076 S COLONY RD, WALLINGFORD, CT 06492 (203) 495-6700). THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED; HOWEVER, THE AIR BAG WARNING INDICATOR WAS RESET. THE CONTACT STATED THAT THE REPAIR DID NOT RECTIFY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint 11042856 - Filed Jan 9, 2017Failure Dec 20, 20166,300 milesCenterville, OHService brakes, Steering
BOTH MY WIFE AND I FEEL THAT THE HEATED STEERING WHEEL GETS TOO HOT TO COMFORTABLY HOLD CONTINUOUSLY. THIS ENCOURAGES THE DRIVER TO TURN OFF THE STEERING WHEEL HEATER WHILE DRIVING. UNFORTUNATELY, THE SWITCH IS LOCATED IN THE LOWEST BANK AT THE DRIVERS LEFT KNEE WHERE IT IS VERY DIFFICULT TO SEE. IT IS ALSO IN CLOSE PROXIMITY TO THE SWITCHES TO TURN OFF THE VEHICLE DYNAMIC CONTROL, BACK-UP COLLISION INTERVENTION AND WARNING SYSTEMS. ALL OF THE ABOVE COMBINED RESULT IN THE DRIVER HAVING TO DIRECT THEIR ATTENTION AWAY FROM THE ROAD AND TO THE LOWER CONTROL PANEL AND, IN ADDITION, MAKES IT LIKELY THAT THEY WILL INADVERTENTLY TURN OFF A VEHICLE SAFETY SYSTEM. THE SERVICE MANUAL PROVIDES A RANGE OF 68F - 86F. THE DEALER MEASURED MINE AT 120F. SINCE THIS CLOSELY MATCHED ANOTHER Q70 ON THE LOT IT WAS DEEMED "NORMAL". I SUBMIT THAT IT IS NOT AND BELIEVE THAT IT NEEDS TO BE ATTENDED TO BEFORE IT RESULTS IN AN ACCIDENT. *TR
NHTSA complaint 10943915
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
128 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- ITB09-063C Apr 13, 2026 · Service Bulletin/Repair Instructions
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety St… - ITB12-011R Mar 30, 2026 · Service Bulletin/Repair Instructions
TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU)… - ITB23-023A Feb 20, 2025 · Service Bulletin/Repair Instructions
AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 20… - ITB13-052E May 20, 2024 · Service Bulletin/Repair Instructions
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-006D May 20, 2024 · Service Bulletin/Repair Instructions
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB10-029C May 20, 2024 · Service Bulletin/Repair Instructions
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB19-013E Apr 13, 2024 · Service Bulletin/Repair Instructions
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB17-009H Apr 30, 2024 · Service Bulletin/Repair Instructions
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-007I Apr 30, 2024 · Service Bulletin/Repair Instructions
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB09-039K Apr 29, 2024 · Service Bulletin/Repair Instructions
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB12-011Q Jan 22, 2024 · Service Bulletin/Repair Instructions
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB03-051Q Apr 5, 2023 · Service Bulletin/Repair Instructions
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB19-013D Mar 9, 2023 · Service Bulletin/Repair Instructions
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-008D Mar 29, 2023 · Service Bulletin/Repair Instructions
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB10-074B Mar 8, 2023 · Service Bulletin/Repair Instructions
ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-007H Feb 27, 2023 · Service Bulletin/Repair Instructions
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB10-067C Feb 22, 2023 · Service Bulletin/Repair Instructions
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB09-039J Feb 27, 2023 · Service Bulletin/Repair Instructions
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB22-041 Nov 23, 2022 · Service Bulletin/Repair Instructions
DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease los… - ITB22-040 Nov 22, 2022 · Service Bulletin/Repair Instructions
3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Commun… - ITB13-008C Sep 27, 2022 · Service Bulletin/Repair Instructions
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB22-015 Apr 5, 2022 · Service Bulletin/Repair Instructions
SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the e… - ITB22-006 Feb 9, 2022 · Service Bulletin/Repair Instructions
BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle’s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle, or turning the ig… - ITB17-042E Feb 7, 2022 · Service Bulletin/Repair Instructions
DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-052D Feb 22, 2022 · Service Bulletin/Repair Instructions
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-044J Feb 7, 2022 · Service Bulletin/Repair Instructions
EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-006C Feb 22, 2022 · Service Bulletin/Repair Instructions
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB19-013C Jan 26, 2022 · Service Bulletin/Repair Instructions
AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB10-029B Jan 26, 2022 · Service Bulletin/Repair Instructions
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - NTB03-074P Dec 7, 2021 · Service Bulletin/Repair Instructions
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB17-033C Dec 7, 2021 · Service Bulletin/Repair Instructions
CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB03-051P Dec 7, 2021 · Service Bulletin/Repair Instructions
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB15-026D Jun 7, 2021 · Service Bulletin/Repair Instructions
SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-008B Jun 9, 2021 · Service Bulletin/Repair Instructions
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB11021B Jun 9, 2016 · Service Bulletin/Repair Instructions
SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is tempor… - ITB09041A Apr 18, 2016 · Service Bulletin/Repair Instructions
IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring … - ITB09063B Apr 13, 2016 · Service Bulletin/Repair Instructions
SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. This bulletinlist… - ITB15021A Mar 29, 2016 · Service Bulletin/Repair Instructions
SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace th… - PC452 Feb 26, 2016 · Service Bulletin/Repair Instructions
Beginning February 29th, owners of the affected Infiniti vehicles equipped with Telematics Control Units (TCU) will receive a letter notification explaining how their vehicle?s Infiniti Connection features will be affected by AT&T?s planned discontinuation … - ITB03051J Feb 26, 2016 · Service Bulletin/Repair Instructions
SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is… - ITB16008 Feb 22, 2016 · Service Bulletin/Repair Instructions
IF YOU CONFIRM The MIL is "ON" with DTC P0603 (ECM BACK UP/CIRCUIT). ACTION 1. Confirm that the battery voltage is 11 volts, or more, with the ignition ON (engine OFF, not running). 2. Erase DTC 3. Perform DTC confirmation s… - ITB16006 Feb 10, 2016 · Service Bulletin/Repair Instructions
SERVICE INFORMATION When diagnosing the front sonar parking sensor for potentially unwanted activation (e.g. sonar activates with no obstacle ahead), inspect the front license plate, front license plate frame and if equipped, the front license plate brac… - ITB09039C Jan 28, 2016 · Service Bulletin/Repair Instructions
SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glas… - ITB16005 Jan 5, 2016 · Service Bulletin/Repair Instructions
SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail. - ITB13007A Dec 1, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off… - ITB09015G Nov 12, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12… - ITB15020 May 7, 2015 · Service Bulletin/Repair Instructions
SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appear… - ITB14020 Apr 29, 2014 · Service Bulletin/Repair Instructions
SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to properly code a … - ITB13-052C Mar 12, 2021 · Service Bulletin/Repair Instructions
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. - ITB17-015B Mar 16, 2021 · Service Bulletin/Repair Instructions
NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB16-008C Apr 1, 2021 · Service Bulletin/Repair Instructions
MIL ON WITH P0603 STORED FOR ECM BACK UP CIRCUIT This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin. - ITB17-041A Mar 11, 2021 · Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. - ITB15-026C Mar 16, 2021 · Service Bulletin/Repair Instructions
INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB17-042D Mar 1, 2021 · Service Bulletin/Repair Instructions
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB17-056B Mar 17, 2021 · Service Bulletin/Repair Instructions
INTELLIGENT KEY BATTERY DISCHARGED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB17-005A Mar 12, 2021 · Service Bulletin/Repair Instructions
BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin. - ITB16-006A Mar 24, 2021 · Service Bulletin/Repair Instructions
INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB12-011P Mar 10, 2021 · Service Bulletin/Repair Instructions
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB18-042a Feb 10, 2021 · Service Bulletin/Repair Instructions
2013 M AND 2014-2017 Q70; WHISTLE NOISE TRANSMITTED TO CALL RECIPIENT WHEN USING BLUETOOTH® HANDS-FREE PHONE FEATURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB20-023a Feb 2, 2021 · Service Bulletin/Repair Instructions
LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Source: NHTSA manufacturer communications files.