2019 Infiniti QX30

3 complaints on file, page 1 of 1.

1. Filed Jul 10, 2023Failure Jun 12, 2023Dayton, OHElectrical system, Automatic emergency braking

   The accelerator position sensor and the related wiring is defective. It loses power during acceleration and does not accelerate properly. My safety and the safety of others is at risk because it has lost power while in 65-70 mph traffic which almost caused an accident. The dealer has confirmed this issue is with the wiring harness connection to the accelerator. I contacted the manufacturer but they were not willing to assist me, and have not inspected the vehicle. I will request the dealer to give me the defective parts once the repair is complete. Shortly before losing power, the following warning flashes: "emergency brake inoperative" and the stabilitrak/traction control light comes on and says to check the owners manual(manual does not provide explanation for this issue)

   NHTSA complaint 11531394
2. Filed Mar 30, 2023Failure Mar 21, 2023Tampa, FLAutomatic emergency brakingCrash

   When driving on the highway at 55 mph Infiniti’s forward emergency braking failed it. resulted in a mirror collision with the vehicle ahead of me. Took my vehicle to Infiniti of coral gables current the vehicle is the service center with no updates

   NHTSA complaint 11514658
3. Filed Dec 11, 2020Failure Nov 28, 202016,000 milesHouston, TXAir bagsCrash1 injured

   I HYDROPLANED MY VEHICLE WHILE DRIVE BETWEEN 55-60 MPH OF INTERSTATE 10 IN HOUSTON, TX ON 11/28/2020. I SLIDE ACROSS FOUR LANES AND FRONT END COLLIDED WITH A CONCRETE BARRIER. NOT ONE OF MY AIRBAGS DEPLOYED. THE FRAME WAS BENT AND RIPPED NEXT TO THE SENSORS AND I REPORTED THIS TO NISSAN/INFINITI. MY INSURANCE CRASH INVESTIGATOR AND THE BODY SHOP ALL STATED MY AIRBAGS SHOULD HAVE DEPLOYED. THE NISSAN INVESTIGATOR [XXX] DECLARED THAT SHE IS THE FINAL SAY ON THE SAFETY OF MY AIRBAGS AND CLAIMS THAT IT IS HER OPINION THAT I DID NOT MEET THE QUALIFICATION FOR MY AIRBAGS TO DEPLOY. I HIT THE CONCRETE WALL AT PROBABLY AROUND 30-40 MPH AND CAME TO A DEAD STOP. I HAD NOTHING TO HELP WITH THE SHARP SNAP OF MY NECK FROM THE IMPACT. [XXX] UNPROFESSIONALLY YELL AT ME THAT SHE IS THE AUTHORITY ON THE EFFECTIVENESS AND SAFETY AND THEN HUNG UP THE CALL ON ME AFTER STATING THAT I DID NOT SHARE HER OPINION AND ASKING HER MULTIPLE TIMES IF SHE WOULD SEND ME A REPORT OF HER FINDINGS FOR MY RECORDS, WHICH SHE REFUSED TO DO. I DO NOT KNOW HOW TO CONTACT ANYONE ELSE IN NISSAN INVESTIGATION DEPARTMENT AND I BELIEVE THIS IS SOMETHING THAT COULD HARM A LOT OF PEOPLE IF MY AIRBAGS WERE FAULTY. NISSAN/INFINITI HAD AIRBAG RECALLS IN THE 2017 MODEL AND IT IS POSSIBLE THERE ARE STILL ISSUES. I HAVE PHOTOS OF THE DAMAGE AND THE AIRBAG SENSORS.*DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

   NHTSA complaint 11383034