2022 Infiniti QX55

8 complaints on file, page 1 of 1.

1. Filed Sep 4, 2026Failure Sep 4, 2026Windham, NHBody

   2022 Infinity QX55 Luxe.....Rear door lock system issues...The door jams and you cannot open the door from the inside and outside of the vehicle. This creates a serious safety issue. People can be trapped inside the car and first responders cannot get the door open...It is a problem with the door actuator and unlock cable design. I have had one door fixed previously with new factory parts by the dealer service.dept. Now the other rear door is having the same issue. This is a serious safety issue as there is not warning for this to happen. There is no way to exit the vehicle from that seat in the event of an accident.

   NHTSA complaint 11762259
2. Filed Mar 31, 2026Failure Jun 8, 202580,000 milesLugoff, SCEngine

   The contact owns a 2022 Infiniti QX55. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and there was an abnormal sound coming from the vehicle. The vehicle hesitated, and the ECM fault code was displayed. The vehicle was taken to the dealer, where it was diagnosed with VCT actuator failure. The contact was informed that the VCT actuator needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

   NHTSA complaint 11728229
3. Filed Feb 13, 2026Failure Feb 13, 2026Palmdale, CAEngine

   The contact owns a 2022 Infiniti QX55. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The contact stated that while the vehicle was parked and running, there was white smoke coming from the exhaust. The vehicle was taken to the dealer, where it was determined that there were metal shavings in the bearings. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.

   NHTSA complaint 11717898
4. Filed Dec 10, 2025Failure Dec 10, 2025Rockwall, TXEngine, Fuel/propulsion system

   We’ve taken the vehicle to two different Infiniti dealerships (Sewell and Crest) multiple times due to engine rattling, vibration noises, and propulsion issues. Unfortunately, we haven’t received any resolution or fix for these problems. We tried to upload a video with sound as reference but the platform doesn’t allow us to. We experienced similar issue that resulted in total engine failure on the highway with our children in the car in our Yukon Denali. We are fearful that something similar will occur. Please Help!!!

   NHTSA complaint 11704373
5. Filed Sep 16, 2025Failure Aug 15, 2025Little Elm, TXEngine

   I have received email from my car dealer Grubbs Infiniti in Grapevine, TX. The email was regarding a recall for potential engine issues. I called my dealer and scheduled an inspection. When I sent my vehicle for inspection the dealer replaced my engine with a new engine without my consent. After the engine replacement I’ve received my vehicle back and I’ve been having issues where my vehicle suddenly got jammed while I was driving in my community. I called my dealer again and they took the car, fixed it and sent it back. Now after receiving the car my car is not starting and I did a jump start, eventually my car got started but I got an emission control system malfunction error and my car is not starting anymore. With all this I lost the confidence on my car and I need some kind of justice here. Thank you!!

   NHTSA complaint 11687540
6. Filed Sep 8, 2025Failure Aug 25, 202521,600 milesCoral Springs, FLAutomatic emergency braking

   The contact owns a 2022 Infiniti QX55. The contact stated that the Forward Collision Avoidance: Automatic Emergency Braking System was unintentionally activated after a shadow was detected. The contact stated that there was a high-pitched beeping sound and flashing lights on the instrument panel during the failure. The brakes and steering were uncontrollable for several seconds. The local dealer was contacted and suggested that an appointment be scheduled to inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 21,600.

   NHTSA complaint 11685699
7. Filed Aug 1, 2025Failure Jul 27, 202580,000 milesLong Beach, CAEngine and engine cooling

   The contact owned a 2022 Infinity QX55. The contact stated that while starting the vehicle in the garage, the contact noticed white smoke coming out of the exhaust pipes. The contact stated that while driving 40 MPH, the white smoke increased significantly. There was no warning light illuminated. The contact returned to the residence. The contact stated that while driving to the dealer, the vehicle stalled and was able to restart after several attempts. An unknown red warning light was illuminated. The contact did not feel safe driving the vehicle, and the vehicle was towed to the dealer. The dealer diagnosed that the engine had failed, and there was sludge found in the oil. The dealer informed the contact that the VIN was included in NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the dealer declined to perform the recall repair. Additionally, the extended warranty company refused to cover the repair of the vehicle. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.

   NHTSA complaint 11677785
8. Filed Nov 6, 2024Failure Apr 3, 2024Las Vegas, NVSeats

   I purchase my vehicle [XXX], While driving it I noticed that my driver seat was moving when I drive and turn corner, go on a hwy on ramp, or turn in a driveway. The car is under the manufacturer warranty and I have been taking my car back and forth to the only Infiniti dealership here in Las Vegas. Every time I take it there they tell me they cannot duplicate it, but they have replaced my seat track 3 times, which 2 of what I was told was broken. I keep telling Infiniti that this is a safety issue for me and I don’t feel safe driving my car. They cannot tell me why the seat track keeps breaking and I don’t know what else to do. I took it the the dealership I bought the vehicle from and 2 people there were able to duplicate the problem with my seat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11623747