Complaints over time
Complaints about the 2024 Infiniti QX80 by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 Infiniti QX80
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Jun 9, 2026 to Jul 1, 2026.
Recall campaigns covering this model year1168k vehicles or units across those campaigns
Owner complaints2Below the median 2024 suv
Severity index0.02024 suvs average 7.6
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2024 Infiniti QX80 name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2024 Infiniti QX80
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-455 | Jul 15, 2026 | Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded | Equipment | 168,149 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 Infiniti QX80
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jul 1, 2026Failure Jul 1, 2025West Sacramento, CAElectrical system
Summary: Recurring weak/no-start condition due to low battery voltage despite new battery replacement. Charging system (VVCS) fails to adequately maintain battery charge on normal driving patterns. -Purchased certified pre-owned vehicle Dec 2024. -Began experiencing weak battery (weak or no starts) approximately Jul 2025. Jump started and charged for a few months, as issue was intermittent. -Symptoms got worse, brought vehicle to dealer Nov 2025. Battery tested bad and replaced by dealer. -Experienced weak battery again June 2026. Voltage readings: 12.16V resting, drops to ~12V while driving after initial 15V spike. Charged battery with battery charger. -Took vehicle to dealer again 6/29/26. Dealer confirmed smart charging behavior, no parasitic draw, no codes, good battery (had been recently charged), good alternator. Dealer suggested that smart charging system does not align with driving behavior and recommended battery maintainer as workaround. Safety impact: Weak starting creates potential stranding or safety risk (especially in traffic or emergencies).
NHTSA complaint 11747704 - Filed Jun 9, 2026Failure Jun 9, 2026Warrenton, MOGlass, Side/rear
Back window shattered for no reason. Vehicle parked on property and was fine when we came home last night in another vehicle and parked behind it. Online found out this has been happening where the back window spontaneous combustion for no reason. Checked property surveillance cameras and confirmed no one was on property at all. Highly concerned as third-row seating is so close to back window a child could be seriously injured. Glass was found behind 2 ND row. Manufacturer not helpful as they want me to drive with broken glass to dealership on highway to determine if they might cover it.
NHTSA complaint 11742933
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
17 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- ITB09-063C Apr 13, 2026 · Service Bulletin/Repair Instructions
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety St… - ITB23-023A Feb 20, 2025 · Service Bulletin/Repair Instructions
AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 20… - ITB22-021C Sep 19, 2024 · Service Bulletin/Repair Instructions
SERVICE INFORMATION In the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes. Refer to the information in this bulletin, along with the related vehicle owner’s manual. Figure 1 Infiniti Bulletins are intended for use by qualified … - ITB19-024D Sep 19, 2024 · Service Bulletin/Repair Instructions
DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D - ITB23-015A Jul 22, 2024 · Service Bulletin/Repair Instructions
DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2020-2024 Q50 (V37) 2020-2022 Q60 (CV37) 2020-2024 QX80 (Z62) SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the ove… - ITB22-020B Aug 15, 2024 · Service Bulletin/Repair Instructions
TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision n… - ITB22-017B Aug 15, 2024 · Service Bulletin/Repair Instructions
DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC APPLIED SYSTEMS: Vehicles equipped with Telematics SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 for “Internal battery” to be cleared in the Telematics Control Unit (TCU). If DTC … - ITB19-029E Aug 15, 2024 · Service Bulletin/Repair Instructions
TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT: If the client experiences Wi-Fi hotspot related concerns only, DO NOT replace the TCU. Have the client contact the AT&T Support line at 1 (888) 719-7242. See ITB… - ITB21-025B May 11, 2024 · Service Bulletin/Repair Instructions
DTC C1A17-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-052E May 20, 2024 · Service Bulletin/Repair Instructions
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-006D May 20, 2024 · Service Bulletin/Repair Instructions
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB10-029C May 20, 2024 · Service Bulletin/Repair Instructions
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB19-013E Apr 13, 2024 · Service Bulletin/Repair Instructions
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB17-009H Apr 30, 2024 · Service Bulletin/Repair Instructions
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB13-007I Apr 30, 2024 · Service Bulletin/Repair Instructions
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB09-039K Apr 29, 2024 · Service Bulletin/Repair Instructions
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - ITB22-021B Nov 2, 2023 · Service Bulletin/Repair Instructions
SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Source: NHTSA manufacturer communications files.