Model year

2016 International Workstar

Truck, diesel, 6x4, built in Mexico. Owner complaints on file from Feb 4, 2025 to Feb 4, 2025.

Recall campaigns covering this model year421k vehicles or units across those campaigns
Owner complaints1Below the median 2016 truck
Severity index100.02016 trucks average 22.2
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 International Workstar peaked in 2025, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751202512026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2016 International Workstar name powertrain

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Powertrain
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2016 International Workstar

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 International Workstar
CampaignFiledSubjectComponentVehiclesRemedy
20V-810Dec 23, 2020When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is…Engine and cooling17,213Not stated
17V-575Sep 20, 2017Castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosenSteering1,175Repair or modification
15V-254Apr 29, 2015Affected vehicles are equipped with Meritor MT-40-14X rear drive axles that may circulate an inadequate amount of lubricant to the wheel end hub…Powertrain4Repair or modification
15V-165Mar 23, 2015Affected brake actuators may have been manufactured with an incomplete attachment of the internal rubber diaphragm to the actuation mechanismBrakes2,222Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 International Workstar

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Feb 4, 2025Failure Jan 10, 2024Jenkintown, PAPower trainCrash

    Drive shaft failed

    NHTSA complaint 11640559
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

221 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • IK1900198 Jul 21, 2026 · Service Bulletin/Repair Instructions
    This article only applies to Models w/ 0016UZL Built Between 06/23/2014 – 05/11/2020 OR Models w/ 0016UZL w/ Safety Recall 14516 Completed Reference the appropriate Technician Manual for models outside of this population. Safety Recall 14516 has been issued…
  • IK2600052 Jul 30, 2026 · Service Bulletin/Repair Instructions
    This article describes how to fix a speedometer that does not read accurately. An inaccurate speedometer can be caused by changing the tire size, changing rear axle ratio (RAR), or by parameters being inadvertently changed during a programming event. Use th…
  • IK4300035 Feb 3, 2026 · Service Bulletin/Repair Instructions
    This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are…
  • IK2600256 Jan 19, 2026 · Service Bulletin/Repair Instructions
    This article is intended to provide information for how to program International Engines that have been sold to another company and installed in a chassis that does NOT have an International VIN Number. This may include Detroit Series 40 engines, Perkins, S…
  • IK2600255 Jan 26, 2026 · Other
    This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 103…
  • IK2600090 Feb 5, 2026 · Other
    New CARB Idle Reduction Change Request
  • IK2600047 Jan 2, 2026 · Service Bulletin/Repair Instructions
    Engine replacements for all International engines will need to follow this procedure.
  • IK2600279 Dec 19, 2025 · Service Bulletin/Repair Instructions
    This document provides: Steps to take when switch pack programming fails, or when switch pack disappears after body control module update Sample scenarios Additional information to assist readers in understanding DLB switch pack programming
  • IK1600272 Dec 19, 2025 · Service Bulletin/Repair Instructions
    This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.
  • IK1201009 Nov 6, 2025 · Service Bulletin/Repair Instructions
    In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating …
  • IK0600030 Dec 5, 2025 · Service Bulletin/Repair Instructions
    This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
  • IK3400001 Aug 28, 2025 · Service Bulletin/Repair Instructions
    Title: Service Portal iKNow Feedback Case Types Applies To: All
  • IK1400005 Aug 25, 2025 · Service Bulletin/Repair Instructions
    Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
  • IK1900022 Jul 18, 2025 · Service Bulletin/Repair Instructions
    Title: A/C Refrigerant and Oil Capacities Applies To: All current models
  • IK1200716 Jul 7, 2025 · Service Bulletin/Repair Instructions
    Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean …
  • IK0900157 Jul 17, 2025 · Service Bulletin/Repair Instructions
    Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
  • IK0500054 Jun 4, 2025 · Service Bulletin/Repair Instructions
    Title: Steering Gear Seal Repair Guidelines Applies To: Steering gears
  • IK2600069 May 20, 2025 · Service Bulletin/Repair Instructions
    Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
  • IK0300078 May 9, 2025 · Service Bulletin/Repair Instructions
    This document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles. The information applies to diesel, gas, and electric vehicles.
  • IK1200716 Apr 24, 2025 · Emissions
    Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check
  • IK1400023 Oct 8, 2024 · Service Bulletin/Repair Instructions
    This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes i…
  • IK08000403 Apr 24, 2024 · Service Bulletin/Repair Instructions
    This document details the procedure that must be followed to ensure proper alternator troubleshooting.
  • IK0800407 Feb 21, 2024 · Service Bulletin/Repair Instructions
    Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
  • IK0200013 Feb 21, 2024 · Service Bulletin/Repair Instructions
    Suggested alignment target values when performing a vehicle axle alignment.
  • IK0800351 Nov 21, 2023 · Service Bulletin/Repair Instructions
    J1939 Data Link Source Address Information
  • IK1201476 Oct 18, 2023 · Service Bulletin/Repair Instructions
    Rebuilding Cylinder Heads on Certain MaxxForce 11/13, N13, and A26 engines; 2010 to present.
  • IK2600069 Sep 7, 2023 · Service Bulletin/Repair Instructions
    How to request a horsepower quote; all International and Cummins engines
  • IK1201457 Sep 22, 2023 · Service Bulletin/Repair Instructions
    Cummins B6.7 Grid Heater Relay
  • IK0400040 Sep 26, 2023 · Service Bulletin/Repair Instructions
    General Wheel Speed Sensor Troubleshooting
  • IK0300010 Sep 29, 2023 · Service Bulletin/Repair Instructions
    Diagnosis of chassis wander complaints.
  • 23512 Sep 13, 2023 · Service Bulletin/Repair Instructions
    Certain International® N13 engines may be noncompliant to the required On Board Diagnostics (OBD) Monitor, Manufacturer’s Self-Test (MST) for over-boost, Exhaust Gas Recirculation (EGR) low flow, and EGR high flow monitors. Under certain conditions, this no…
  • IK0800351 Aug 14, 2023 · Service Bulletin/Repair Instructions
    J1939 Data Link Source Address Information
  • IKo800080 Aug 14, 2023 · Service Bulletin/Repair Instructions
    J1939 Data Link Troubleshooting
  • IK1201391 Jul 19, 2023 · Service Bulletin/Repair Instructions
    Snap-On torque wrench requirement for all big bore engine connecting rod bolts; A26, MaxxForce 13, N13 engines
  • IK1201466 May 18, 2023 · Service Bulletin/Repair Instructions
    New air compressor incorporates an oil feed dowel O-ring. Only models equipped with 2010 and newer MaxxForce 11/13 engines, all N13, and A26 engines
  • IK1201466 Apr 11, 2023 · Service Bulletin/Repair Instructions
    New Air compressor Incorporates an oil feed dowel O-ring; only models built with MaxxForce 11/13, N13, or A26 Engines
  • IK1201476 Mar 15, 2023 · Service Bulletin/Repair Instructions
    Rebuilding cylinder heads on certain EPA 2010 MaxxForce 11/13, N13, and A26 Engines
  • IK1200101 Mar 23, 2023 · Service Bulletin/Repair Instructions
    Cummins Programming guide and fault codes285 & 265; only vehicles built with Cummins B6.7, X15, or L9 engines
  • IK0800407 Mar 15, 2023 · Service Bulletin/Repair Instructions
    Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
  • IK1201476 Feb 16, 2023 · Service Bulletin/Repair Instructions
    Rebuilding Cylinder Heads on Certain International MaxxForce 11/13 engines and all International N13 and A26 engines
  • IK0700115 Jan 10, 2023 · Service Bulletin/Repair Instructions
    QLS Emergency ECM Calibration; only models equipped with Cummins B6.7, X15, L9, or International A26 engines
  • IK0800351 Nov 16, 2022 · Service Bulletin/Repair Instructions
    J1939 Data link source address information
  • IK1201472 Sep 29, 2022 · Service Bulletin/Repair Instructions
    Pico Scope CCOS (Crankcase Separator Test)
  • IK1201469 Aug 23, 2022 · Service Bulletin/Repair Instructions
    PicoScope Test One Channel RCT
  • IK0800611 Aug 23, 2022 · Service Bulletin/Repair Instructions
    PicoScope Wheel Speed Sensor Test
  • IK0800610 Aug 23, 2022 · Service Bulletin/Repair Instructions
    PicoScope Test Resistance and Ohmmeter
  • IK0800609 Aug 23, 2022 · Service Bulletin/Repair Instructions
    PicoScope Test for Datalink (CAN) Health Shorts & opens
  • IK0800607 Aug 23, 2022 · Service Bulletin/Repair Instructions
    PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
  • IK0800606 Aug 23, 2022 · Service Bulletin/Repair Instructions
    PicoScope Test 12V Electrical Noise Detection
  • IK0800605 Aug 23, 2022 · Service Bulletin/Repair Instructions
    PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
  • IK1600145 Jun 17, 2022 · Service Bulletin/Repair Instructions
    Front cab mount bushings/insulators MV, HV, DuraStar, and WorkStar vehicles used in severe vocations
  • IK1600131 Mar 23, 2022 · Service Bulletin/Repair Instructions
    Cab water leak troubleshooting tips; HX with steel cab only
  • IK0800351 Feb 10, 2022 · Service Bulletin/Repair Instructions
    J1939 Data Link Source Address Information
  • IK1201464 Dec 3, 2021 · Service Bulletin/Repair Instructions
    High Pressure Fuel Pump external leaks from weep hole. only trucks with 2010 MaxxForce 11/13L, all N13, or A26 engines
  • IK1000003 Nov 2, 2021 · Service Bulletin/Repair Instructions
    Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
  • IK0800080 Nov 2, 2021 · Service Bulletin/Repair Instructions
    J1939 Data Link Troubleshooting
  • IK0800074 Nov 2, 2021 · Service Bulletin/Repair Instructions
    Dual Drive Cab Throttle Position Harness for APS/IVS throttle pedals; only models with both left hand and right hand drive.
  • IK0700115 Nov 18, 2021 · Service Bulletin/Repair Instructions
    QLS Emergency Calibration; Models equipped with 2016 and newer Cummins B6.7, X15 and L9 engines or International A26 engine.
  • IK2600254 Oct 14, 2021 · Service Bulletin/Repair Instructions
    New or replacement body control Module (BC,BCM) not detected; Gen 4 BCM
  • IK2600251 Oct 19, 2021 · Service Bulletin/Repair Instructions
    How to obtain As built parameter list
Source: NHTSA manufacturer communications files.