Complaints over time
Complaints about the 2016 Itasca Navion peaked in 2019, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Itasca Navion
Other, diesel, 4x2, built in Germany. Owner complaints on file from May 21, 2019 to May 21, 2019.
Recall campaigns covering this model year331k vehicles or units across those campaigns
Owner complaints1Close to the median 2016 other
Severity index0.02016 others average 9.6
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2016 Itasca Navion name wheels
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2016 Itasca Navion
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-782 | Dec 7, 2017 | These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the… | Equipment | 17,360 | Part replacement |
| 17V-262 | Apr 19, 2017 | Affected vehicles have an Axxess radio volume control module that may interfere with the chassis electrical system | Electrical system | 5,057 | Not stated |
| 15V-625 | Oct 6, 2015 | In the affected vehicles, the high pressure liquid propane (LP) hose may harden and result in an LP leak at the crimp fitting | Equipment | 8,842 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Itasca Navion
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed May 21, 2019Failure May 18, 201940,100 milesLexington, KYWheels
WE HAVE NOW HAD TO REPLACE 6 WHEEL SENSORS ON THIS MERCEDES SPRINTER-BASED RV THAT WAS PURCHASED IN JUNE 2015 (SO IT IS NOT QUITE 4 YEARS OLD) AND HAS ONLY ~40600 MILES ON IT. IT IS APPARENTLY A WELL KNOWN PROBLEM WITH SPRINTER BASED RVS, BUT NOT WITH SPRINTER VANS. WHENEVER A SENSOR FAILS (WHICH VIRTUALLY ALWAYS OCCURS WHEN WE ARE ON A LONG DISTANCE TRIP WITH THE RV), ANTILOCK BRAKES, STABILITY CONTROL, AND CRUISE CONTROL ARE LOST, SO THIS PRESENTS A SIGNIFICANT SAFETY CONCERN. DEPENDING ON WHERE YOU ARE, A MERCEDES DEALERSHIP MAY OR MAY NOT BE NEARBY. FURTHERMORE, NOT ALL MERCEDES DEALERSHIPS SERVICE SPRINTER BASED VEHICLES. THERE IS CLEARLY A DESIGN FLAW WITH THESE SENSORS, AS MANY OTHERS HAVE EXPERIENCED THIS PROBLEM, THOUGH MOST NOT AS OFTEN AS WE HAVE. SO FAR, THE ONES WE HAVE HAD REPLACED HAVE BEEN COVERED UNDER WARRANTY, BUT THIS MAY NOT CONTINUE IN THE FUTURE. FROM MY PERSPECTIVE, MERCEDES NEEDS TO CONTINUE TO COVER THE COST OF REPLACING THESE SENSORS FOR AS LONG AS THE VEHICLE IS IN SERVICE; PERHAPS THIS WILL PROVIDE AN INCENTIVE FOR THEM TO DEVELOP A BETTER WHEEL SENSOR FOR USE IN SPRINTER BASED RVS.
NHTSA complaint 11209151
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.