Complaints over time
Complaints about the 2013 Itasca Sunstar peaked in 2014, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2013 Itasca Sunstar
Other, gasoline, 4x2, built in United States. Owner complaints on file from Jan 10, 2014 to Jan 10, 2014.
Recall campaigns covering this model year321k vehicles or units across those campaigns
Owner complaints1Close to the median 2013 other
Severity index0.02013 others average 6.0
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2013 Itasca Sunstar name lighting
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2013 Itasca Sunstar
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-782 | Dec 7, 2017 | These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the… | Equipment | 17,360 | Part replacement |
| 13V-162 | Apr 26, 2013 | If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged | Equipment | 523 | Part replacement |
| 12V-057 | Feb 16, 2012 | ‘prndl’ cable may break at the attachment to the transmission control selector arm assembly mounted on the steering column | Powertrain | 2,841 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2013 Itasca Sunstar
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jan 10, 2014Failure Oct 7, 20132,300 milesPhoenix, AZExterior lighting, Steering, Suspension
WE TOOK OUR FIRST TRIP TO THE VERDE VALLEY BETWEEN 9/7/13 AND 9/9/13. WE FOUND THAT IT WAS DIFFICULT TO KEEP THE VEHICLE IN THE LANE, ESPECIALLY WHEN DRIVING AT HIGHWAY SPEEDS OR WINDY CONDITIONS. AFTER THAT TRIP, WE CONTACTED THE DEALER AND WERE ADVISED TO HAVE THE VEHICLE ALIGNED AND TIRES BALANCED. WHICH WE DID AND WE ALSO ADDED A STABILIZER BAR TO THE FRONT. OUR NEXT TRIP TO SHOW LOW WAS TAKEN 9/28/13 TO 10/7/13. WE FOUND NO NOTICEABLE DIFFERENCE IN THE HANDLING OF THE VEHICLE AND AT ONE POINT ALMOST LOST CONTROL WHEN ENCOUNTERING WINDS OF ABOUT 20MPH. HAD TO REDUCE THE SPEED OF THE VEHICLE TO 45MPH. THE OTHER ISSUE ENCOUNTERED WAS THE INABILITY TO SEE THE GAUGES, WHEN DRIVING DURING THE DAY. WE HAVE NOT USED THE VEHICLE SINCE. WE HAVE BEEN IN CONTACT WITH THE DEALER, WINNEBAGO AND FORD CHASSIS DIVISION. ACCORDING TO TWO (2) CERTIFIED SCALE TICKETS, ON TWO (2) SEPARATE OCCASIONS, THE VEHICLE SCALED TOO LIGHT ON THE FRONT AXLE, PER FORD SPECIFICATIONS. THE SPECIFICATIONS FOR THAT CHASSIS ARE THAT A MINIMUM OF 35% OF THE OVERALL WEIGHT MUST BE OVER THE FRONT AXLE. THE OTHER WEIGHT DISTRIBUTION ISSUE IS THAT THE DRIVER SIDE IS MUCH HEAVIER THAN THE PASSENGER SIDE. DURING THE FIRST SCALING, THE FRONT BINS WERE FULLY LOADED, THE REAR BINS WERE LIGHTLY LOADED (APPROX. 100LBS), THE FUEL TANK WAS FULL, THE FRESH WATER TANK WAS EMPTY AND THERE WAS NO TOW VEHICLE OR TOW DOLLY ATTACHED. THE VEHICLE SCALED AT 68LBS TOO LIGHT OVER THE FRONT AXLE. THE SECOND SCALING WAS COMPLETED FOR WINNEBAGO BY THE DEALER. AT THAT TIME, THE ONLY CHANGE IN CONDITION WAS THAT THERE WAS ABOUT 3/4 TANK OF GAS AND APPROXIMATELY 1/2 TANK OF WATER. WATER WAS ADDED, PER WINNEBAGO, AS A WAY TO COMPENSATE FOR THE WEIGHT FROM LEFT TO RIGHT. THE VEHICLE SCALED AT 377LBS TOO LIGHT OVER THE FRONT AXLE. WE ARE STILL IN POSSESSION OF THE VEHICLE AND VOLUNTEER IT FOR FURTHER INSPECTION. *TR
NHTSA complaint 10559405
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
3 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 63-04 Apr 12, 2013 · Service Bulletin/Repair Instructions
Service Campaign sent to Dealers and Customers outlining the procedure to inspect and reroute if necessary the motoraid hoses in the engine compartment. The hose may come in contact with the manifold. - 63-02 Nov 21, 2012 · Service Bulletin/Repair Instructions
Service Bulletin sent to Dealers and Customers outlining instructions to replace the window run channel as the current channel can be forced into the frame causing the window to be loose or rattle. - 62-02 Aug 31, 2012 · Service Bulletin/Repair Instructions
Service Bulletin sent to Dealers and Customers outlining the possibility that the house batteries may not be charging when the engine is running and details the procedure to inspect and correct.
Source: NHTSA manufacturer communications files.