AutoStatsIQ
Data through Oct 2026
Model year

2021 Jaguar E-Pace

SUV, gasoline, AWD/All-Wheel Drive, built in Austria. Owner complaints on file from May 14, 2026 to May 14, 2026.

Recalls (5)Complaints (1)Investigations (0)Bulletins (289)
Recall campaigns covering this model year5201k vehicles or units across those campaigns
Owner complaints1Below the median 2021 suv
Severity index0.02021 suvs average 6.1
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2021 Jaguar E-Pace by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120261
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2021 Jaguar E-Pace name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
1
Engine and cooling
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

5 recall campaigns cover the 2021 Jaguar E-Pace

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 Jaguar E-Pace
CampaignFiledSubjectComponentVehiclesRemedy
26V-599Sep 17, 2026DC-DC converter may malfunction due to an electrical overload that can occur during high power demandElectrical system23,677Software update
26V-248Apr 17, 2026Insufficient electrical load balancing during times of high demand can lead to a current overload condition and malfunction of the DCDC converterElectrical system170,169Software update
25V-466Jul 11, 2025Passenger air bag may tear during deploymentAirbags1,436Part replacement
24V-278Apr 18, 2024Passenger air bag may tear during deploymentAirbags2,409Part replacement
24V-201Mar 14, 2024Brake pad wear warning light may not appear on the instrument cluster as intended, failing to warn the driver that the brake pads are worn outBrakes2,842Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2021 Jaguar E-Pace

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed May 14, 2026Failure Sep 18, 202427,703 milesHartford, CTElectrical system, Engine

    The contact owns a 2021 Jaguar E-Pace. The contact stated that while driving and coming to a stop light or stop sign, the automatic stop start caused the vehicle when stopped and light or stop sign, the vehicle stalled. The issue also occurred while driving on a roadway, the vehicle stalled when stopped. The vehicle was taken to the dealer where it was diagnosed and did a multi point inspection. updated the module however the issue persisted. The issue happened multi times and taken to the dealer, where it was then said the the issue could not be duplicated. The manufacturer was notified of the issue. The failure mileage was 27,703.

    NHTSA complaint 11737775
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

289 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SSM76478 - 21JUL26 Jul 22, 2026 · Other
    Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
  • E002 - 20JUL26 Jul 20, 2026 · Service Bulletin/Repair Instructions
    Exhaust System Oxygen (O2) Sensors - Extended Warranty
  • H474 Jaguar 15MAY26 May 16, 2026 · Other
    Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
  • H490v3 - 01MAY26 May 1, 2026 · Service Bulletin/Repair Instructions
    Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.
  • H474 Jaguar 17APR26 Apr 17, 2026 · Other
    Software Over The Air (SOTA) updates are failing to complete.
  • H474 Jaguar 20MAR26 Mar 20, 2026 · Other
    Software Over The Air (SOTA) updates are failing to complete
  • TUCC_MAR2026_28 Mar 13, 2026 · Other
    While driving with satellite maps, sometimes image doesn't load fully and then comes back
  • TUCC_MAR2026_27 Mar 13, 2026 · Other
    INCONTROL REMOTE APP WAKE UP TIMER
  • TUCC_MAR2026_26 Mar 13, 2026 · Other
    There are several scenarios where the key may be set to a deactivated state.
  • SSM76412 - 10MAR26 Mar 10, 2026 · Other
    Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
  • SSM000028 - 18MAR26 Mar 18, 2026 · Other
    Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices
  • Jaguar_H474 02-20-2026 Feb 20, 2026 · Other
    Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
  • 252602.027 - 12FEB26 Feb 12, 2026 · Service Bulletin/Repair Instructions
    Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
  • TUCC_JAN2026_26 Jan 28, 2026 · Other
    After vehicle off, the fan continues to run at high speeds.
  • TUCC_JAN2026_20 Jan 28, 2026 · Other
    PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
  • SSM000013-18DEC25 Dec 19, 2025 · Other
    PIVI - Unable to log into InControl account in vehicle
  • SSM000017-19DEC25 Dec 20, 2025 · Other
    Coolant fan may continue running at high speed after ignition shut-off
  • TUCC_DEC2025_35 Dec 12, 2025 · Other
    Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
  • TUCC_DEC2025_34 Dec 12, 2025 · Other
    PASSIVE ENTRY INTERMITTENT OPERATION
  • TUCC_DEC2025_32 Dec 12, 2025 · Other
    BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
  • SSM76387 - 29AUG25 Aug 29, 2025 · Other
    Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
  • TUCC_JUL2025_32 Jul 12, 2025 · Other
    Passive Entry doesn't respond intermittently to access car. Have to use key buttons to get in.
  • TUCC_JUL2025_22 Jul 12, 2025 · Other
    Passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the airbag assembly process.
  • H553 UPS3125-1 - 10JUL25 Jul 10, 2025 · Service Bulletin/Repair Instructions
    During a passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the airbag assembly process.
  • Jaguar_H474_20JUN25 Jun 20, 2025 · Other
    Software Updates
  • Jaguar_H451_20JUN25 Jun 20, 2025 · Other
    Near Field Sensing Module (NFSM) Wired Updates
  • SSM76302 - 17JUN25 Jun 18, 2025 · Other
    Front Stabilizer Bar Link - Noisy
  • TUCC_JUN2025_46 Jun 13, 2025 · Other
    MIL on Instrument cluster.
  • TUCC_JUN2025_43 Jun 13, 2025 · Other
    The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign completes successfully.
  • H474 Letter 12MAY25 May 12, 2025 · Other
    Software Updates
  • H451 Letter 07MAY25 May 7, 2025 · Other
    Near Field Sensing Module (NFSM) Wired Updates
  • Jaguar_H474_16MAY25 May 17, 2025 · Other
    Software Updates
  • Jaguar_H451_16MAY25 May 16, 2025 · Other
    Near Field Sensing Module (NFSM) Wired Updates
  • Jaguar_H437_16MAY25 May 17, 2025 · Other
    Clear SOTA Persistency
  • TUCC_MAY2025_14 May 9, 2025 · Other
    AUTOFRED APPROVAL – COSMETIC DEFECT ON IDMA AND ICDM
  • Jaguar_H474_18APR25 Apr 18, 2025 · Other
    A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts …
  • Jaguar_H451_18APR25 Apr 18, 2025 · Other
    Near Field Sensing Module (NFSM) Wired Updates
  • Jaguar_H437_18APR25 Apr 18, 2025 · Other
    Clear SOTA Persistency
  • SSM76302 - 07APR25 Apr 7, 2025 · Other
    Front Stabilizer Bar - Noisy-
  • TUCC_APR2025_18 Apr 11, 2025 · Other
    Leaking windshield that caused the water ingress on the electrical component.
  • H490v2 - 09APR25 Apr 9, 2025 · Service Bulletin/Repair Instructions
    Engine Oil and Filter Change
  • H451v3 - 28MAR25 Mar 29, 2025 · Service Bulletin/Repair Instructions
    Near field sensing module wired updates
  • Jaguar_H474_21MAR25 Mar 21, 2025 · Other
    A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to complete.
  • Jaguar_H451_21MAR25 Mar 21, 2025 · Other
    Vehicles are installed with Near Field Sensing Module (NFSM) that do not support Software Over The Air (SOTA).
  • Jaguar_H437_21MAR25 Mar 21, 2025 · Other
    Vehicles are unable to complete software updates through Software Over The Air (SOTA) and require a Telematic Control Unit Module (TCU) SOTA persistency clear application to be completed.
  • SFCC_MAR2025_20 Mar 14, 2025 · Other
    There have been several FRED submissions for a customer allegation of brake judder/vibration.
  • SFCC_MAR2025_18 Mar 14, 2025 · Other
    There have been several FRED submissions for a customer allegation of a brake noise concern.
  • SFCC_MAR2025_17 Mar 14, 2025 · Other
    There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
  • SSM76265 Feb 4, 2025 · Other
    PIVI satellite radio favorites screen displays an incorrect channel.
  • SSM76281 Feb 21, 2025 · Other
    Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.
  • SSM76257ATT3 Feb 3, 2025 · Other
    Thermostat Housing Engine Coolant Leak
  • SSM76257ATT2 Feb 3, 2025 · Other
    Thermostat Housing Engine Coolant Leak
  • SSM76257ATT1 Feb 3, 2025 · Other
    Thermostat Housing Engine Coolant Leak
  • SSM76257 Feb 3, 2025 · Other
    Thermostat Housing Engine Coolant Leak
  • SSM76231ATT Feb 4, 2025 · Other
    Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
  • SSM76231 Feb 4, 2025 · Other
    Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
  • Jaguar_H451_21FEB25 Feb 21, 2025 · Other
    Near Field Sensing Module (NFSM) Wired Updates
  • Jaguar_H474_21FEB25 Feb 21, 2025 · Other
    A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts …
  • SFCC_FEB2025_58 Feb 13, 2025 · Other
    The parking brake switch sticks or does not work.
  • SFCC_FEB2025_45 Feb 13, 2025 · Other
    Low engine coolant lamp warning on instrument panel and/or coolant leak.
Source: NHTSA manufacturer communications files.
About service bulletins