AutoStatsIQ
Data through Oct 2026
Model yearPark outsideRemedy pending

2021 Jaguar I-Pace

SUV, electric, AWD/All-Wheel Drive, built in Austria. Owner complaints on file from Mar 21, 2026 to Sep 21, 2026.

Recalls (6)Complaints (2)Investigations (2)Bulletins (237)
Recall campaigns covering this model year613k vehicles or units across those campaigns
Owner complaints2Below the median 2021 suv
Severity index0.02021 suvs average 6.1
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2021 Jaguar I-Pace by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.5220262
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2021 Jaguar I-Pace name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
2
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

6 recall campaigns cover the 2021 Jaguar I-Pace

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 Jaguar I-Pace
CampaignFiledSubjectComponentVehiclesRemedy
26V-067Feb 5, 2026High voltage battery may overheatElectrical system2,278Remedy pending
24V-134Feb 22, 2024In the event that one of the turn signals stops working, the turn signal flash rate frequency will not adjust to warn the driver that a turn…Lighting2,015Software update
23V-709Oct 19, 2023Previous repair may not have been completed correctly, and still allow the high-voltage battery to overheatPark outsideElectrical system501Software update
23V-518Jul 27, 2023High voltage coolant heater may fail to defrost the windshieldVisibility and wipers668Part replacement
23V-369May 25, 2023High-voltage battery may overheatPark outsideElectrical system6,422Software update
23V-030Jan 26, 2023Vehicles fail to make sufficient pedestrian warning sounds when stationary and in reverseBack-over prevention1,072Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2021 Jaguar I-Pace

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Sep 21, 2026Failure Sep 20, 2026San Francisco, CAKey/sender

    On [XXX], at approximately [XXX], I was a passenger in a Waymo autonomous vehicle traveling from [XXX] to Alamo Drafthouse New Mission in San Francisco, CA (fare $16.94). After exiting, I realized I had left my keys in the backseat. While standing outside the vehicle, I called Waymo phone support and asked the agent to stop/ground the car so I could retrieve my keys. Support did not stop the vehicle; it drove off with my keys inside. The vehicle's subsequent movements were tracked via an AirTag on the keychain: [XXX] at 6:28 PM; [XXX] around 6:53 PM; [XXX] around 7:50 PM. Waymo lost-item cases: [XXX] / [XXX] and [XXX] / [XXX]. The keys were still not recovered as of 11 PM. License plate: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11765739
  2. Filed Mar 21, 2026Failure Mar 21, 2026Hanover, MDAutonomous/self driving

    Waymo vehicle made a sudden merge into my vehicle's lane despite only about 1 car space between me and another vehicle in front when the Waymo's lane was blocked. I had to swerve my car hard left to avoid the Waymo from colliding into my vehicle.

    NHTSA complaint 11726108
Source: NHTSA ODI complaints file.
Investigations

2 NHTSA investigations on file

  • AQ24004 Audit query, Visibility and wipers
    High Voltage Coolant Heaters may fail to defrost windshield
    Opened Apr 3, 2024, still open
  • DP22005 Defect petition, Electrical system
    Pedestrian alert sounds
    Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
Source: NHTSA ODI investigations file.
All investigations
Service bulletins

237 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SSM76491 - 20AUG26 Aug 21, 2026 · Other
    TCU Activation Failure And InControl App Inoperative After Software Update
  • SSM76478 - 21JUL26 Jul 22, 2026 · Other
    Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
  • SSM76469 - 03JUL26 Jul 4, 2026 · Other
    Unable to select Navigation when pressing the navigation Tile on the Touchscreen.
  • H474 Jaguar 15MAY26 May 16, 2026 · Other
    Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
  • H474 Jaguar 17APR26 Apr 17, 2026 · Other
    Software Over The Air (SOTA) updates are failing to complete.
  • H474 Jaguar 20MAR26 Mar 20, 2026 · Other
    Software Over The Air (SOTA) updates are failing to complete
  • TUCC_MAR2026_28 Mar 13, 2026 · Other
    While driving with satellite maps, sometimes image doesn't load fully and then comes back
  • TUCC_MAR2026_27 Mar 13, 2026 · Other
    INCONTROL REMOTE APP WAKE UP TIMER
  • TUCC_MAR2026_26 Mar 13, 2026 · Other
    There are several scenarios where the key may be set to a deactivated state.
  • SSM76412 - 10MAR26 Mar 10, 2026 · Other
    Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
  • SSM000028 - 18MAR26 Mar 18, 2026 · Other
    Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices
  • Jaguar_H474 02-20-2026 Feb 20, 2026 · Other
    Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
  • TUCC_JAN2026_20 Jan 28, 2026 · Other
    PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
  • SSM000013-18DEC25 Dec 19, 2025 · Other
    PIVI - Unable to log into InControl account in vehicle
  • TUCC_DEC2025_35 Dec 12, 2025 · Other
    Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
  • TUCC_DEC2025_34 Dec 12, 2025 · Other
    PASSIVE ENTRY INTERMITTENT OPERATION
  • TUCC_DEC2025_32 Dec 12, 2025 · Other
    BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
  • SSM76387 - 29AUG25 Aug 29, 2025 · Other
    Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
  • H525v3 - 19AUG25 Aug 19, 2025 · Service Bulletin/Repair Instructions
    High Voltage Coolant Heater (HVCH) unit may fail. This results in a lack of passenger compartment heating. The functionality of the heated windshield remains unaffected.
  • TUCC_JUL2025_32 Jul 12, 2025 · Other
    Passive Entry doesn't respond intermittently to access car. Have to use key buttons to get in.
  • Jaguar_H474_20JUN25 Jun 20, 2025 · Other
    Software Updates
  • Jaguar_H451_20JUN25 Jun 20, 2025 · Other
    Near Field Sensing Module (NFSM) Wired Updates
  • TUCC_JUN2025_43 Jun 13, 2025 · Other
    The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign completes successfully.
  • H474 Letter 12MAY25 May 12, 2025 · Other
    Software Updates
  • H451 Letter 07MAY25 May 7, 2025 · Other
    Near Field Sensing Module (NFSM) Wired Updates
  • Jaguar_H474_16MAY25 May 17, 2025 · Other
    Software Updates
  • Jaguar_H451_16MAY25 May 16, 2025 · Other
    Near Field Sensing Module (NFSM) Wired Updates
  • Jaguar_H437_16MAY25 May 17, 2025 · Other
    Clear SOTA Persistency
  • SSM76320 - 05MAY25 May 5, 2025 · Other
    Grid lines are no longer showing in the reverse camera image after a software update to IPMB camera module.
  • Jaguar_H474_18APR25 Apr 18, 2025 · Other
    A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts …
  • Jaguar_H451_18APR25 Apr 18, 2025 · Other
    Near Field Sensing Module (NFSM) Wired Updates
  • Jaguar_H437_18APR25 Apr 18, 2025 · Other
    Clear SOTA Persistency
  • TUCC_APR2025_18 Apr 11, 2025 · Other
    Leaking windshield that caused the water ingress on the electrical component.
  • H451v3 - 28MAR25 Mar 29, 2025 · Service Bulletin/Repair Instructions
    Near field sensing module wired updates
  • Jaguar_H474_21MAR25 Mar 21, 2025 · Other
    A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to complete.
  • Jaguar_H451_21MAR25 Mar 21, 2025 · Other
    Vehicles are installed with Near Field Sensing Module (NFSM) that do not support Software Over The Air (SOTA).
  • Jaguar_H437_21MAR25 Mar 21, 2025 · Other
    Vehicles are unable to complete software updates through Software Over The Air (SOTA) and require a Telematic Control Unit Module (TCU) SOTA persistency clear application to be completed.
  • SFCC_MAR2025_20 Mar 14, 2025 · Other
    There have been several FRED submissions for a customer allegation of brake judder/vibration.
  • SFCC_MAR2025_18 Mar 14, 2025 · Other
    There have been several FRED submissions for a customer allegation of a brake noise concern.
  • SFCC_MAR2025_17 Mar 14, 2025 · Other
    There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
  • SSM76265 Feb 4, 2025 · Other
    PIVI satellite radio favorites screen displays an incorrect channel.
  • Jaguar_H451_21FEB25 Feb 21, 2025 · Other
    Near Field Sensing Module (NFSM) Wired Updates
  • Jaguar_H474_21FEB25 Feb 21, 2025 · Other
    A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts …
  • SFCC_FEB2025_36 Feb 14, 2025 · Other
    PIVI SATELLITE RADIO CHANEL DISPLAY FAULT
  • Jaguar_H451_17JAN25 Jan 17, 2025 · Other
    Near Field Sensing Module (NFSM) Wired Updates
  • Jaguar_H474_17JAN25 Jan 17, 2025 · Other
    These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required.
  • H525 - 14JAN25 Jan 15, 2025 · Service Bulletin/Repair Instructions
    High Voltage Coolant Heater
  • Jaguar_H451_20DEC24 Dec 20, 2024 · Other
    Near Field Sensing Module (NFSM) Wired Updates
  • Jaguar_H451_15NOV24 Nov 15, 2024 · Other
    Near Field Sensing Module (NFSM) Wired Updates
  • SSM76165 Nov 27, 2024 · Other
    Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
  • Jaguar_H451_18OCT24 Oct 19, 2024 · Other
    Near Field Sensing Module (NFSM) Wired Updates
  • Jaguar_H447_18OCT24 Oct 19, 2024 · Other
    Door Zone Module - Quiescent Drain
  • Defender_N815_18OCT24 Oct 18, 2024 · Other
    NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES
  • SFCC_OCT2024_45 Oct 14, 2024 · Other
    Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
  • SFCC_OCT2024_50 Oct 15, 2024 · Other
    The instrument panel may display an amber High Voltage (HV) system warning message & a Malfunction Indication Lamp (MIL) at the end of a charging cycle before the charging cable is removed.
  • Jaguar_H451_20SEP24 Sep 20, 2024 · Other
    Near Field Sensing Module (NFSM) Wired Updates
  • Jaguar_H447_20SEP24 Sep 20, 2024 · Other
    Door Zone Module - Quiescent Drain
  • SFCC_SEP2024_52 Sep 13, 2024 · Other
    A customer may report that the windshield wipers stop up on the windshield when turned off.
  • SFCC_SEP2024_25 Sep 13, 2024 · Other
    A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts …
  • H474 Sep 6, 2024 · Service Bulletin/Repair Instructions
    Software Updates
Source: NHTSA manufacturer communications files.
About service bulletins