Complaints over time
Complaints about the 2019 Jaguar XJ by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2019 Jaguar XJ
Sedan, gasoline, RWD/Rear-Wheel Drive, built in United Kingdom. Owner complaints on file from Mar 30, 2026 to Mar 30, 2026.
Recall campaigns covering this model year1443 vehicles or units across those campaigns
Owner complaints1Below the median 2019 sedan
Severity index0.02019 sedans average 8.1
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2019 Jaguar XJ name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2019 Jaguar XJ
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-039 | Jan 17, 2019 | Crankshaft pulley retaining bolt may have been improperly manufactured, possibly causing the crankshaft pulley bolt to fracture, potentially… | Engine and cooling | 443 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 Jaguar XJ
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Mar 30, 2026Failure Feb 1, 2026Apple Valley, CAPower train
Our 2019 Jaguar XJ only has 41000 miles on it but it has a poorly designed cooling system: Hoses for the cooling system travel directly under the super charger assembly and are not designed to stay intac for anywhere near our 100,000 mile Warranty but are NOT covered by warranty. This, I would argue is a definitive safety issue with the fumes that are produced and the leakage from the pink hybrid coolant. Also, the available replacement parts are metal piping as opposed to the inferior plastic installed by the manufacturer, which seems intentional due to the high cost FOR REPLACEMENT born by the consumer. Due to the frequency reported by consumers for this issue this should have been classified as a recall because of the engine failures that have most certainly taken place, which pose MULTIPLE other safety issues as well.
NHTSA complaint 11728107
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
297 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- SFCC_NOV2023_30 Nov 10, 2023 · Service Bulletin/Repair Instructions
Startup battery keeps draining / Vehicle will not start - WACCSEP23_6 Sep 26, 2023 · Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start - SFCC_JUL2023_31 Jul 17, 2023 · Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start. - SFCC_APR2023_34 Apr 21, 2023 · Service Bulletin/Repair Instructions
MISFIRE ON NEW REPLACEMENT OR REMAN UNITS – AJ126 - SFCC_APR2023_32 Apr 21, 2023 · Service Bulletin/Repair Instructions
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start. - SSM72034 Oct 24, 2014 · Service Bulletin/Repair Instructions
Transfer Case front flange leak - SSM72022 Oct 15, 2014 · Service Bulletin/Repair Instructions
Seat Module DTC diagnostic help - Seats not moving in one direction - SSM72012 Oct 2, 2014 · Service Bulletin/Repair Instructions
Incorrect diagnosis of Bluetooth connectivity - SSM72002 Sep 30, 2014 · Service Bulletin/Repair Instructions
coolant pipe leak - SSM71998 Sep 23, 2014 · Service Bulletin/Repair Instructions
Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation - SSM71981Attachme Sep 22, 2014 · Service Bulletin/Repair Instructions
Undertray Rework to Remove Gaitor Foul - SSM71827 May 9, 2014 · Service Bulletin/Repair Instructions
Climate Controlled Seats Diagnosis & Testing - SSM71803-2 Oct 18, 2014 · Service Bulletin/Repair Instructions
Gen 2.1 Touch screen display recovery process - SSM71803-1 Apr 23, 2014 · Service Bulletin/Repair Instructions
Gen 2.1 Touch screen display recovery process - SSM71803 Mar 31, 2014 · Service Bulletin/Repair Instructions
Gen 2.1 Touch screen display recovery process - DVD13901 Aug 1, 2014 · Service Bulletin/Repair Instructions
SDD Updates - DVD13707 May 1, 2014 · Service Bulletin/Repair Instructions
DVD software update - SSM64737 Apr 23, 2013 · Service Bulletin/Repair Instructions
Bluetooth device ID not displayed on Touch Screen. - SSM72114Attachme Dec 1, 2014 · Service Bulletin/Repair Instructions
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics - SSM72087Attachme Dec 4, 2014 · Service Bulletin/Repair Instructions
XF/XJ Eco Stop/Start Additional Diagnostics Information - SSM72037 Nov 1, 2014 · Service Bulletin/Repair Instructions
Fuel Pressure Concern or Poor Engine Performance. - SSM72035 Oct 24, 2014 · Service Bulletin/Repair Instructions
Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L - SSM71678 Feb 21, 2014 · Service Bulletin/Repair Instructions
Steering Column rake & reach inoperative - SSM71598-2Attach Feb 18, 2014 · Service Bulletin/Repair Instructions
Post K202 Transmission Control Switch Issues Rise and FALL - SSM71598-2 Feb 18, 2014 · Service Bulletin/Repair Instructions
Post K202 Transmission Control Switch Issues Rise and FALL - SSM71538Attachme Sep 30, 2014 · Service Bulletin/Repair Instructions
Updated - Door lock cylinder cover, fitment at PDI / replacement - SSM71538Attachme Sep 30, 2014 · Service Bulletin/Repair Instructions
Updated - Door lock cylinder cover, fitment at PDI / replacement - SSM71538Attachme Sep 30, 2014 · Service Bulletin/Repair Instructions
Updated - Door lock cylinder cover, fitment at PDI / replacement - SSM71538Attachme Sep 30, 2014 · Service Bulletin/Repair Instructions
Updated - Door lock cylinder cover, fitment at PDI / replacement - SSM71538-2 Sep 30, 2014 · Service Bulletin/Repair Instructions
Updated - Door lock cylinder cover, fitment at PDI / replacement - SSM71538 Feb 5, 2014 · Service Bulletin/Repair Instructions
Door Lock Cylinder Cover - Fitment at PDI / Replacement. - SSM71498 Feb 3, 2014 · Service Bulletin/Repair Instructions
Front drive shafts rubber boots split or damaged - SSM71361 May 28, 2014 · Service Bulletin/Repair Instructions
Diagnostic Software Hardware - SSM71358Attachme Jan 23, 2014 · Service Bulletin/Repair Instructions
Door veneer speaker noise ` t izz / buzz` - SSM71358 Jan 23, 2014 · Service Bulletin/Repair Instructions
Door veneer speaker noise ` t izz / buzz` - SSM71218 Jan 21, 2014 · Service Bulletin/Repair Instructions
Parkbrake Warning Lamp I l luminated/Parkbrake Fault message displayed (chassis) - SSM70698 Jan 2, 2014 · Service Bulletin/Repair Instructions
Bluetooth phone connectivity / pairing / music streaming issues - SSM70378 Dec 9, 2013 · Service Bulletin/Repair Instructions
No Communication with Chassis Control Modules after reconnecting battery. Chassis. - SSM70338 Dec 10, 2013 · Service Bulletin/Repair Instructions
Rear transport tow eye being left in place or not discarded - SSM70198 Nov 29, 2013 · Service Bulletin/Repair Instructions
Rain Sensor Operation Disabled in CCF File - DVD13104 Sep 1, 2012 · Service Bulletin/Repair Instructions
DVD software update - SSM71790 Mar 27, 2014 · Service Bulletin/Repair Instructions
Climate Control. - SSM71781 Mar 7, 2014 · Service Bulletin/Repair Instructions
JTB00339 Temporary Suspension - SSM71598Attachme Feb 26, 2014 · Service Bulletin/Repair Instructions
Post K202 Transmission Control Switch Issues - SSM71598 Feb 11, 2014 · Service Bulletin/Repair Instructions
Post K202 Transmission Control Switch Issues - SSM71361 May 28, 2014 · Service Bulletin/Repair Instructions
Diagnostic Concerns. - SSM71358Attachme Jan 23, 2014 · Service Bulletin/Repair Instructions
Door veneer speaker noise ` t izz / buzz` - SSM71218 Jan 21, 2014 · Service Bulletin/Repair Instructions
Parkbrake Warning Lamp I l luminated - SSM70698 Jan 8, 2014 · Service Bulletin/Repair Instructions
Bluetooth phone connectivity - SSM70478 Jan 8, 2014 · Service Bulletin/Repair Instructions
2.0 GTDI Turbocharger - SSM70378 Dec 10, 2013 · Service Bulletin/Repair Instructions
No Communication with Chassis Control Modules - SSM70238 Dec 4, 2013 · Service Bulletin/Repair Instructions
XJ Heated Seats Innoperative on Integrated Control Panel - SSM70058 Nov 20, 2013 · Service Bulletin/Repair Instructions
Diagnostic Software Hardware - SSM69558-2 Nov 7, 2013 · Service Bulletin/Repair Instructions
Navigation errors or freezing on the `Initalization` screen - SSM69558 Nov 7, 2013 · Service Bulletin/Repair Instructions
Navigation errors or freezing on the `Initalization` screen - SSM69518-2 Nov 6, 2013 · Service Bulletin/Repair Instructions
Unable to save navigation co-ordinates - SSM69518 Nov 6, 2013 · Service Bulletin/Repair Instructions
Unable to save navigation co-ordinates - SSM69458-2 Nov 26, 2013 · Service Bulletin/Repair Instructions
Unable to select preferences on the touch screen - SSM69458 Nov 26, 2013 · Service Bulletin/Repair Instructions
Unable to select preferences on the touch screen - SSM69078 Jan 2, 2014 · Service Bulletin/Repair Instructions
Bluetooth issues after software updates.
Source: NHTSA manufacturer communications files.