Trailer, Not Applicable, built in United States. Owner complaints on file from May 25, 2021 to Jul 15, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-773 | Oct 14, 2022 | Cooktop flame may invert when the stove and furnace are operated at the same time | Equipment | 2,748 | Repair or modification |
| 21V-762 | Sep 30, 2021 | Cooktop is installed in a cabinet that may not be entirely sealed from the furnace | Equipment | 1,155 | Repair or modification |
| 21V-685 | Sep 2, 2021 | Regulator may fail, causing an increase in propane pressure | Equipment | 29,825 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
This RV was equipped from the factory with an axle on which was a sticker stating that the axle had a "D35 Capacity" of 3500 lbs. The RV also has a sticker stating that the GVWR is 4200 lbs and the "weight of this recreational vehicle trailer as completed at the factory with full propane cylinder(s) and full generator fuel if applicable is 1624 kg OR (3582 Lbs.)" To my understanding, this means that the "curb weight" of the RV exceeds that of the axle capacity. The GVWR of the RV also exceeds that of the axle capacity. While towing the RV, I noticed the wheels were exhibiting a slight "excessive camber". Upon further inspection, I observed the axle to be bent. I believe it is a reasonable conclusion that the axle was bent because it was undersized for the RV. I was able to safely tow the RV to a trailer repair shop where I had the damaged suspension (axle and springs) replaced with a heavier duty suspension capable of carrying more than the GVWR weight of 4200 lbs.
NHTSA complaint 11673653The contact owns a 2021 Jayco Jay Flight SLX. The contact received notification of NHTSA Campaign Number: 21V685000 (Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11452679We bought a 2021 Jayco 224BHW that was pre-wired with a solar panel and controller. The trailer came with one 100-watt panel and a 30-amp charge controller with a stated capacity of 600 watts. We added two more 100-watt panels, for a total of 300 watts and approximately 16 amps. The documentation with the trailer as well as the dealer confirmed we could add two more 100-watt panels and be well within specifications. After utilizing the system for a few months the solar suddenly worked sporadically and then ceased too function. Upon inspection under the roof port entry it was discovered Jayco had utilized wire nuts between a transition from the roof port and the wire run to the solar controller. The wire nuts failed to adequately make or maintain the connection, resulting in arcing, melting, and burning of the surrounding insulation. It could easily have resulted in loss of the trailer or our lives to fire. I believe the wire nuts were either inadequately sized, improperly installed, or inappropriate for use in a structure that is subject to vibration and loosening of the connections.
NHTSA complaint 11422451Component: Electrical wiring on the slide is contacting edge of trailer flashing when fully retracted into trailer. In the attached photos you can see where the flashing has contacted the wire loom numerous times, you can see indentations in the cable jacket, and you can see that the flashing is slightly bent where making contact. The flashing is installed to be flush with the surface on the other side of the cables. There is no room for the cables how its constructed. Safety: Flashing can continue to rub/cut against cable jacket causing potential electrical safety hazard. Confirmation: This was made aware to me by another owner of the same make, model, and year trailer who's damage was more severe. Inspected: No Warning/Symptoms: No
NHTSA complaint 11418685– Electrical fire is possible at the wiring (12V and 110V) connecting the slide out room to the main trailer body. Closing the slide is jamming the wires between two metal flaps resulting in wire jacket damage and exposing the wires under power. – The 110V hot wire was damaged by another part mounted to the trailer frame resulting in shortening hot wire to the frame, spark and burning of electrical wire in she short proximity of combustible underbelly insulation material. – The dealer has not been contacted. – The vehicle was not inspected. – The issue appeared as a sparking under the left trailer wheel pair when connecting to the shore power at the campsite. Prior to the incident, the metal flap cut through the cable insulation and shortened the hot wire to the frame. There was no any indication of this issue prior to the incident.
NHTSA complaint 11418558Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.