Trailer, Not Applicable, built in United States. Owner complaints on file from Feb 5, 2018 to Apr 29, 2022.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-425 | Jun 4, 2021 | Regulator may fail, causing an increase in propane pressure | Equipment | 87,649 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
10 complaints on file, page 1 of 1.
The contact owns a 2018 Jayco Flight SLX trailered to a 2005 Chevrolet Tahoe. The contact stated while driving approximately 60 MPH, it was discovered the exterior lights were not functioning as designed. The trailer was diagnosed by a local mechanic that the wiring from the junction box of the front trailer was cut by a diamond plate, which caused the lights to be inoperable. The vehicle was repaired. The manufacturer was not notified of the failure. A failure mileage was not available. Invalid VIN Wires going from junction box up front of trailer were pinched and cut by diamond plate on front. Cause all lights to be in op from no power going to any of the exterior light system safety issue.
NHTSA complaint 11462732The contact owns a 2018 Jayco Towable Trailer. The contact received a recall notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11443689Received a recall letter for my travel trailer in August 2021 which states: Two-stage propane regulators on recreational vehicles may supply elevated, intermittent or low propane pressure to the appliances due to a second stage valve seat that can fail to regulate propane flow and pressure. An increase in propane pressure could cause the flame of the appliance to become larger, and under certain rare circumstances, may ignite adjacent materials resulting in a fire. Also, an increase in propane pressure would also cause the regulator to vent propane continuously thought he pressure relief valve. In an enclosed area or under certain conditions, the vented propane could accumulate at the front of the recreational vehicle and if ignited could result in a fire or explosion. Called the dealer to have the recall taken care of and was placed on a waiting list. Over 3 months have already passed and they have not reached out to me on this matter. I called today 12/1/21 to follow up and was told they've ordered 319 kits to have the recalls repaired but they've only received 12 kits so far. Dealer has not offered to have my trailer inspected. I am afraid this will never be taken care of and I might not be able to use my trailer until the issue is fixed. Please help me!
NHTSA complaint 11442223The contact owns 2018 Jayco Jayco Trailer. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had a failure with the propane tank filling up with fuel. The RV was taken to the dealer where it was diagnosed that the propane tank was faulty and needed to be replaced. The RV was not repaired. The contact mentioned that he was unable to get the RV back to the dealer. The manufacturer was not notified of the failure. Parts distribution disconnect.
NHTSA complaint 11432265The contact owns a 2018 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and confirmed that the part was not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11428958The contact owns a 2018 Jayco Jay Flight. The contact stated that an abnormal propane odor was coming from the propane tanks attached to the trailer. Recently, the contact received a recall notice for NHTSA Campaign Number: 21V425000 (Equipment) which she linked to her failure. The contact had yet to reach out to the dealer or the manufacturer for assistance with the recall. The contact stated that she was elderly and could not haul the trailer to a dealer to service the recall. The vehicle had yet to be repaired. The failure mileage was unknown. VIN was not available.
NHTSA complaint 11428562The contact owns a 2018 Jayco Jay Flight. The contact received a notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and the contact was informed to bring the vehicle to the dealer; however, the contact was informed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. The vehicle remained in the possession of the dealer. Parts distribution disconnect.
NHTSA complaint 11428529TL* THE CONTACT OWNS A 2018 JAYCO JAY FLIGHT JL26BH TRAVEL TRAILER. THE CONTACT JUST BOUGHT THE VEHICLE AND STATED THAT THE OUTDOOR LIGHTING FLICKERED AND THE SOUND SYSTEM MALFUNCTIONED, INDICATING A POSSIBLE ELECTRICAL FAILURE. THE CONTACT CALLED THE WARRANTY COMPANY, BUT THEY REFUSED TO SEND FOR THE VEHICLE TO BE SERVICED. FURTHERMORE, THE CONTACT WAS USING THE RV AS A LIVE-IN VEHICLE. THE MANUFACTURER WAS CONTACTED BY PHONE AND E-MAIL, BUT THE CONTACT HAD NOT RECEIVED A RESPONSE. THE DEALER (TAMPA RV, 4656 MCINTOSH RD, DOVER, FL 33527, (813) 659-0008) WAS ALSO CONTACTED, BUT HAD NOT CALLED BACK. THE VIN WAS UNKNOWN.
NHTSA complaint 11127917TL* THE CONTACT OWNS A 2018 JAYCO JAY FLIGHT TRAVEL TRAILER. THE CONTACT INQUIRED ABOUT A RECALL LETTER FOR THE ELECTRICAL SYSTEM. THE CONTACT WAS INFORMED BY JAYCO THAT PARTS WERE NOT AVAILABLE TO REMEDY THE RECALL. THE CONTACT STATED THAT THE TRAILER WAS SITTING AT CAMPING WORLD OF BAKERSFIELD (5500 WIBLE RD, BAKERSFIELD, CA 93313, (888) 409-0053). THE DEALER DID NOT KNOW HOW LONG IT WOULD BE BEFORE PARTS WOULD BE AVAILABLE. THE CONTACT CALLED JAYCO AND WAS INFORMED THAT PARTS WERE ON BACKORDER ACROSS THE U.S. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint 11067072TL* THE CONTACT OWNS A 2018 JAYCO RV TRAVEL TRAILER. THE CONTACT RECEIVED A RECALL LETTER FROM JAYCO (# 9901349) FOR THE TRAILER WIRING HARNESS. THE CONTACT CALLED JAYCO CUSTOMER SERVICE AT 1-800-283-8267 AND WAS INFORMED THAT THE WIRING FOR THE TRAILER WAS ON BACKORDER ACROSS THE NATION, AND THE CONTACT WOULD JUST HAVE TO WAIT. THE CONTACT STATED THAT HE HAS BEEN WITHOUT THE TRAILER FOR TWO WEEKS DUE TO THE WIRING HARNESS RECALL. THE VIN WAS UNKNOWN. THERE WAS NO MILEAGE.
NHTSA complaint 11067032Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.