Trailer, Not Applicable, built in United States. Owner complaints on file from Sep 7, 2018 to Jul 27, 2023.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-746 | Nov 21, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf | Equipment | 49,563 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
The contact owns a 2015 Jayco Jay Series Trailer. The contact stated that the flooring material used in the RV had started deteriorating and was noticeably sinking while stepping on the floor. The contact had not taken the RV to a local dealer. The RV had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.
NHTSA complaint 11534828THE MAIN CABLE FOR LIFT SYSTEM IS MOUNTED ON PLYWOOD, KNOWING THAT THE LIFT SYSTEM HAS A LOT OF WEIGHT AND TENSION , THE WOOD WILL ROT AND THE POP UP WILL COLLAPSE POSSIBLE INJURING SOMEONE OR MAYBE EVEN KILLING THEM.IT SHOULD HAVE BEEN MOUNTED ON A STAINLESS STEEL PLATE.
NHTSA complaint 11282027TL* THE CONTACT OWNS A 2015 JAYCO JAY SERIES 1001 XR. THE CONTACT STATED THAT THE VEHICLE WAS A PROP-UP CAMPER WITH AN ELECTRIC MOTOR. WHEN THE TOP WAS COMPLETELY RAISED, IT COLLAPSED. THE MECHANISM BOLT THAT RAISED THE ROOF HAD BEEN STRIPPED. THE MANUFACTURER WAS CONTACTED AND PROMISED A CALL BACK; HOWEVER, THEY HAD NOT CALLED BACK. THE MANUFACTURER CLAIMED THAT THEY WERE BUSY WITH MANY CALL BACK ISSUES. CAMPING WORLD OF MESQUITE (2764 I-30, MESQUITE, TX 75150, (469) 917-0364) ADVISED THE CONTACT TO CALL THE JAYCO MANUFACTURER DIRECTLY.
NHTSA complaint 11234150FMVSS 571.120 DIRECTS IN 5.1.2 THAT THE TIRE LOAD CAPACITY SHALL "NOT BE LESS THAN THE GAWR" I HAVE A PHOTO OF A JACO RV CERTIFICATION LABEL I CAPTURED JUNE 7 2018 IN (XXXX), IN (XXXXX) GVWR 20,000 GAWR OF 7,000# TIRE SIZE ST235/80R16E AND 80 PSI ACCORDING TO THE TIRE & RIM ASSOCIATION YEARBOOK THAT SIZE TIRE IS RATED FOR 3,420# AT 80 PSI PLEASE ADVISE AS I AM CONCERNED FOR THE SAFETY OF THE OWNERS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11128090Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.