Model year

2017 Jayco Travel Trailer White Hawk

Trailer, Not Applicable, built in United States. Owner complaints on file from Nov 28, 2018 to Aug 17, 2020.

Recall campaigns covering this model year3104k vehicles or units across those campaigns
Owner complaints2Close to the median 2017 trailer
Severity index0.02017 trailers average 7.3
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2017 Jayco Travel Trailer White Hawk peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512018120192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2017 Jayco Travel Trailer White Hawk name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
1
Structure
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2017 Jayco Travel Trailer White Hawk

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Jayco Travel Trailer White Hawk
CampaignFiledSubjectComponentVehiclesRemedy
21V-425Jun 4, 2021Regulator may fail, causing an increase in propane pressureEquipment87,649Part replacement
17V-290May 1, 2017LED ceiling lights may produce excessive heatLighting13,049Part replacement
16V-560Jul 27, 2016When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in…Electrical system3,085Not stated
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Jayco Travel Trailer White Hawk

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Aug 17, 2020Failure Aug 10, 20202,500 milesBakersfield, CAService brakes, Unknown or other

    TRAILER HAS BEEN USED LESS THAN 10 TIMES SINCE NEW; SO FAR, TWICE INTO SHOP FOR HEATER..MOUNTS CAME LOOSE AND HEATER FELL OVER, SECOND TIME FOR THERMAL SWITCH. NOW IN SHOP FOR MAIN SLIDE OUT TO REPLACE GEAR BOX ($700). MAGNET ON RIGHT FORWARD WHEEL WAS NEVER INSTALLED PROPERLY IT HAD NO RETAINING CLIPS AND WAS FLOATING IN THE DRUM ($275). KITCHEN SLIDE OUT WAS DRAGGING FLOOR AND I...ME.. HAD TO TRIM 1/2 INCH OFF BOTTOM OF CABINETS. FENDER SKIRTS BOTH BLEW OFF AND HAD TO BE REPLACED BY ME $120. THIS TRAILER IS LESS THAN 3 YEARS OLD AND HAS BEEN USED LESS THAN A DOZEN TIMES WITH SOME MAJOR REPAIR EVERY OUTING. I EXPECT SOME FORM OF COMPENSATION FOR SUCH SHODDY WORKMANSHIP AND FACTORY QUALITY CONTROL

    NHTSA complaint 11349838
  2. Filed Nov 28, 2018Failure Nov 25, 20184,000 milesRowlett, TXBody, Unknown or other, Wheels

    VEHICLE WITH APPROX 4000 MILES SINCE NEW SUFFERED A BLOW OUT ON DRIVER SIDE FRONT TIRE WHILE IN MOTION, TRAVELING STRAIGHT AHEAD. THE INCIDENT OCCURRED ON A HEAVILY TRAVELED HIGHWAY DURING HEAVY HOLIDAY TRAFFIC. THIS ALMOST NEW TRAVEL TRAILER WAS DELIVERED WITH PROVIDER ST205 75R14 TIRES "MADE IN CHINA." THIS LOW MILEAGE TIRE FAILURE OCCURRED IN HEAVY, TRAFFIC AFTER DARK AND EXPOSED THE OCCUPANTS OF THE TOW VEHICLE AND OTHER VEHICLES TO EXTREME DANGER, POSSIBLE LOSS OF CONTROL. THE TOW VEHICLE OCCUPANTS WERE FORCED TO EXIT AND AWAIT ASSISTANCE AFTER DARK, LATE AT NIGHT IN A VERY DANGEROUS AREA. THESE TIRES CARRY A C LOAD RATING WHICH IS INADEQUATE FOR AN APPROXIMATELY 6,000 POUND TRAILER AND JAYCO SHOULD BE NOTIFIED OF THE RISK INCURRED WITH TRAILERS DELIVERED WITH THESE POOR QUALITY CHINESE MANUFACTURED TIRES!

    NHTSA complaint 11154547
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

10 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
    JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
  • 16-020Rtl Aug 1, 2016 · Service Bulletin/Repair Instructions
    LCI Jack-It bike rack replacement.
  • 16-020DLR Aug 1, 2016 · Service Bulletin/Repair Instructions
    LCI Jack-It bike rack replacement.
  • 16-020-Ins Aug 1, 2016 · Service Bulletin/Repair Instructions
    Replace LCI jack IT bike rack.
  • INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
    Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
  • 19-011 May 1, 2019 · Service Bulletin/Repair Instructions
    Front docking light switch at front of trailer may stick and rubber boot may melt - Replace switch
  • 16-020 Aug 1, 2016 · Service Bulletin/Repair Instructions
    LCI Bike Rack decals not proplery adhering to the product and an unacceptable deflection of a component which could possibly cause bikes to touch the front of the trailer or rear of the tow vehicle causing scrapes or scracthes.
  • 16-018 Jun 1, 2016 · Service Bulletin/Repair Instructions
    Side walls were not properly prepped for the chrome decals in the Hummingbird logo - - will loosen and eventually fall off - replacments provided with instructions for proper prep of side walls.
  • 16-029 Nov 1, 2016 · Service Bulletin/Repair Instructions
    The initial jack crank handle supplied with trailers built with electric tonque jacks AND a Bike Rack installed is too short and can not be used unless the Bike Rack is removed.. Jayco provided longer crank handle for all units.
  • 16-040 Dec 1, 2016 · Service Bulletin/Repair Instructions
    Sanicon motor circuit was wired in series with 20amp main slide out circuit breaker which causes the circuit breaker to trip - to delete the nusiance, removing from the 20amp and routing to 30amp circuit breaker, which is required for the Sanicon motor.
Source: NHTSA manufacturer communications files.