Complaints over time
Complaints about the 2016 Jayco Greyhawk peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Jayco Greyhawk
Other, gasoline, built in United States. Owner complaints on file from Sep 1, 2021 to Sep 1, 2021.
Recall campaigns covering this model year457k vehicles or units across those campaigns
Owner complaints1Close to the median 2016 other
Severity index0.02016 others average 9.6
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2016 Jayco Greyhawk name wheels
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2016 Jayco Greyhawk
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-548 | Sep 9, 2020 | Mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground | Equipment | 3,113 | Repair or modification |
| 20V-405 | Jul 14, 2020 | Mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground | Equipment | 3,629 | Repair or modification |
| 17V-746 | Nov 21, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf | Equipment | 49,563 | Part replacement |
| 17V-590 | Sep 22, 2017 | Damage to the liquid propane (LP) line can occur by the line being melted by the vehicle's exhaust pipe, contacting the drive shaft, or being… | Equipment | 374 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Jayco Greyhawk
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Sep 1, 2021Failure Jan 20, 2021Plano, TXWheels
In January 2021, while traveling at approximately 65 miles per hour on a Chicago area tollroad, my motor home suddenly began violently bouncing up and down in the rear. I immediately began to slow and move to the shoulder, at which time I observed the outside left dual wheel separate from the vehicle and roll into the dividing median wall. I managed to get to the shoulder on the remaining wheel, which was also damaged beyond repair. After towing and repair, the total cost was approximately $3200. The technician was unable to determine why the wheel had suddenly broken loose. In August 2021, while traveling at approximately 60 miles per hour on an Illinois Interstate highway, I felt the right rear drop as though a tire had suddenly lost air. I immediately moved to the shoulder and, before I could come to a complete stop, observed the outside right dual wheel separate from the vehicle and stop on the shoulder. Again, the remaining wheel was damaged beyond repair. After towing and repair, the total cost was approximately $2100. Again, the technician (at a different repair facility) was unable to determine why the wheel had suddenly come loose but did mention the fact that he believed the wrong type lug nuts may have been used. These were the same lug nuts that had been on the vehicle since purchase. I have always been diligent in maintaining proper air pressure in my tires, consistently inspected them for wear and damage, and made every attempt to ensure they would not be a problem. After the first occurrence on the left side, I had the right side removed and inspected by the repair facility in Chicago and again by my local tire shop when I arrived home. Since the first occurrence, every time I stop for gas I perform a visual inspection of all tires and manually check all lug nuts to ensure they are not loose. I am curious if this has been reported previously or why this may keep happening. It is both quite frightening and dangerous.
NHTSA complaint 11431362
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
4 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SRP 22-083 Feb 23, 2023 · Service Bulletin/Repair Instructions
Standard Repair Procedure: 4K & 5.5K Generator Overheating – Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection. - INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS. - INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers. - 19-022 Jul 11, 2019 · Service Bulletin/Repair Instructions
The mounting bracket for the leveling system pump may require reinforcement.
Source: NHTSA manufacturer communications files.