Complaints over time
Complaints about the 2017 Jayco Greyhawk peaked in 2018, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 Jayco Greyhawk
Other, gasoline, built in United States. Owner complaints on file from Aug 17, 2018 to Jan 19, 2021.
Recall campaigns covering this model year37,116 vehicles or units across those campaigns
Owner complaints42.0 times the median 2017 other
Severity index50.02017 others average 7.5
First 24 months2Complaints in its first two years
Components
25% of complaints about the 2017 Jayco Greyhawk name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2017 Jayco Greyhawk
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-548 | Sep 9, 2020 | Mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground | Equipment | 3,113 | Repair or modification |
| 20V-405 | Jul 14, 2020 | Mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground | Equipment | 3,629 | Repair or modification |
| 17V-590 | Sep 22, 2017 | Damage to the liquid propane (LP) line can occur by the line being melted by the vehicle's exhaust pipe, contacting the drive shaft, or being… | Equipment | 374 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 Jayco Greyhawk
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
- Filed Jan 19, 2021Failure Dec 29, 202027,240 milesDenver, COSuspension, Unknown or other
GOT RECALL FINAL REMEDY NOTICE FROM JAYCO ON SER#8H1ME0161. HOWEVER, CAMPING WORLD HAS SAID THE PARTS TO FIX THIS HAZARD ARE ON "BACK ORDER" FOR AT LEAST 12 OR MORE WEEKS SO THEY CAN'T SCHEDULE REPAIR APPOINTMENTS. WE WILL NEED TO OPERATE THIS VEHICLE SOON AND THIS DELAY CAUSES RISK THAT WE CANNOT AVOID! THUS JAYCO'S "FINAL REMEDY" IS FALSE REMEDY, THEY HAVE NOT ACTUALLY FIXED THIS POSSIBLE HAZARD.
NHTSA complaint 11388942 - Filed Jan 29, 2020Failure Jan 15, 20206,000 milesLakewood, COBody
WHILE DRIVING TO A CASINO PARKING LOT I HEARD SOMETHING SCRAPING UNDER THE VEHICLE. I PULLED OVER AND LOOKED UNDER THE COACH WHERE I DISCOVERED THAT THE HYDRAULIC SYSTEM HAD DROPPED ON THE GROUND (SEE PHOTO). AN ACCIDENT COULD HAVE OCCURRED IF THIS HAD HAPPENED AT HIGHWAY SPEEDS.*DT*JB
NHTSA complaint 11302898 - Filed Aug 17, 2018Failure Nov 1, 2017EL Paso, TXEngine, Unknown or other1 injured
THE DOG HOUSE AND FLOOR BETWEEN DRIVER AND PASSENGER IS REACHING 130 TO 140 DEGREESI BURNED MY LEFT CALF, I MULTIPLE SCLEROSIS AND MY LEG IS NUMB. I CAN'T TOLERATE GREAT I BECOME LETHARGIC. PLEASE HELP HEALTH AND SAFETY CONCERN. THE LONGER YOU DRIVE THE HOTTER THE FRONT CAB BECOMES. DOGHOUSE AND FLOOR. WE ARE AFRAID TO DRIVE OUR RV.
NHTSA complaint 11120612 - Filed Aug 17, 2018Failure Nov 1, 20177,000 milesEL Paso, TXUnknown or other1 injured
OUR CAB AREA THE DOGHOUSE AND THE FLOOR BETWEEN THE PASSENGER AND DRIVER IS REACHING 130 TO 140 DEGREES IN TEMPERATURE. I BURNED MY CALF ON LEFT LEG DUE TO EXTREME HEAT. THE LONGER WE DRIVE THE HOTTER THE CAB BECOMES. I HAVE MULTIPLE SCLEROSIS AND MY LEG AND ARMS ARE NUMB. I PURCHASED MOTOR HOME TO TRAVEL TO MAYO CLINIC. PLEASE HELP. THIS IS A SAFETY AND HEALTH ISSUE. I BECOME LETHARGIC IN HEAT.
NHTSA complaint 11120587
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
6 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SRP 22-083 Feb 23, 2023 · Service Bulletin/Repair Instructions
Standard Repair Procedure: 4K & 5.5K Generator Overheating – Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection. - INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS. - INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers. - 19-022 Jul 11, 2019 · Service Bulletin/Repair Instructions
The mounting bracket for the leveling system pump may require reinforcement. - 16-025 Aug 1, 2016 · Service Bulletin/Repair Instructions
Girard Water heater requires inspection for possible replacement of the gas valve. - an intermittent occurrence when the gas valve is not openig to light the burner of the water heater. Confirmation of old valve to be replaced is when inspection finds soli… - 16-033 Nov 1, 2016 · Service Bulletin/Repair Instructions
U-Dinette Table wobbled - fit of table leg into table top and floor bases loose - new bases and leg required.
Source: NHTSA manufacturer communications files.