Complaints over time
Complaints about the 2018 Jayco Greyhawk peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2018 Jayco Greyhawk
Other, gasoline, built in United States. Owner complaints on file from Nov 15, 2022 to Nov 15, 2022.
Recall campaigns covering this model year26,742 vehicles or units across those campaigns
Owner complaints1Below the median 2018 other
Severity index0.02018 others average 4.1
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2018 Jayco Greyhawk name equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2018 Jayco Greyhawk
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-548 | Sep 9, 2020 | Mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground | Equipment | 3,113 | Repair or modification |
| 20V-405 | Jul 14, 2020 | Mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground | Equipment | 3,629 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2018 Jayco Greyhawk
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Nov 15, 2022Failure Nov 9, 2022Seabrook, TXRecreational vehicle/trailer, Inverter, Wiring
Automatic transfer relay over heated creating a fire hazard. It's location under the bed prevents seeing the fire until it is burning. The switch is available for viewing. The rv carries 50 gallons of gasoline and 50 lbs propane a fire could cause collateral damage. This specific problem has not been inspected by a dealer or others. There was no danger warning. This is not an isolated incident on rv group websites there are many reports of this happening. No one to my knowledge has determined the cause of the malfunction that causes the fire risk they seem to just replace it with another relay. The way I found out about the malfunction was when there was no shore power to the unit, i checked circuit breakers all were good so I disconnected the shore power and tried the generator. Luckily that also failed to power up the rv. After researching the issue on the internet I checked the transfer relay and saw the burnt wires and relay. I felt very luck there was not a fire. I feel very stupid for starting the generator with relay in this condition.
NHTSA complaint 11493641
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
9 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SRP 22-083 Feb 23, 2023 · Service Bulletin/Repair Instructions
Standard Repair Procedure: 4K & 5.5K Generator Overheating – Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection. - INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS. - 19-019SRP Jun 19, 2020 · Service Bulletin/Repair Instructions
Repair steps regarding beltline/S-lock molding at sidewall - INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers. - 19-025 Aug 20, 2019 · Service Bulletin/Repair Instructions
Baggage doors may leaking due to incorrect O-ring installed in handle - 18-002 Mar 1, 2018 · Service Bulletin/Repair Instructions
Carefree Service Bulletin - Alpine XL slide cover upgrade - 18-002 Mar 1, 2018 · Service Bulletin/Repair Instructions
Carefree Service Bulletin - Alpine XL slide cover upgrade - 17-011 Oct 1, 2017 · Service Bulletin/Repair Instructions
The new hydrualic leveling system installed includes a hydraulic pump that is larger than one from previous leveling system for this model. The difference in size and weight requires the pump bracket to be reinforced to properly support the pump. - 17-011 Oct 1, 2017 · Service Bulletin/Repair Instructions
The new hydrualic leveling system installed includes a hydraulic pump that is larger than one from previous leveling system for this model. The difference in size and weight requires the pump bracket to be reinforced to properly support the pump.
Source: NHTSA manufacturer communications files.