Complaints over time
Complaints about the 2020 Jayco Greyhawk peaked in 2024, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Jayco Greyhawk
Other, gasoline, built in United States. Owner complaints on file from Jan 2, 2024 to Aug 6, 2026.
Recall campaigns covering this model year57,691 vehicles or units across those campaigns
Owner complaints2Close to the median 2020 other
Severity index0.02020 others average 6.4
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2020 Jayco Greyhawk name visibility and wipers
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
5 recall campaigns cover the 2020 Jayco Greyhawk
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-245 | Apr 2, 2024 | Inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid | Brakes | 1,719 | Part replacement |
| 21V-204 | Mar 24, 2021 | Saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak | Equipment | 2,144 | Repair or modification |
| 20V-780 | Dec 15, 2020 | Mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground | Equipment | 3,356 | Repair or modification |
| 20V-337 | Jun 9, 2020 | Adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the… | Visibility and wipers | 449 | Part replacement |
| 19V-406 | May 30, 2019 | Brake relay valve may have an air flow restriction due to a partially blocked orifice, which may cause to extended stopping distance | Brakes | 23 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Jayco Greyhawk
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Aug 6, 2026Failure Aug 4, 2026OAK Creek, WIBody, Unknown or other, Glass, Side/rear
While driving down the road at about 45mph, the driver side upper cabin window located adjacent to the eating table exploded and blew into the cabin. The window shattered and glass blew throughout the cabin area. Whatever caused this, the blast was strong enough to pull the Velcro straps holding the seat cushions blown off and the glass ripped the cushion's vinyl. If someone had been sitting at the table, they would have been extremely cut and hurt and possibly blinded. I had no warning to this situation. At first, I thought someone had shot out the window, but I nor the RV repaired found no evidence. Vehicles were passing me and I assume a rock or some other item was picked up and blown into the window. I thought these windows would only shatter, but not blow in. Weather was sunny in the 70's.
NHTSA complaint 11755354 - Filed Jan 2, 2024Failure Dec 29, 202315,000 milesNiceville, FLOther/i am not sure, Visibility
The contact owns a 2020 Jayco Greyhawk. The contact stated while driving 65 MPH, the window glass detached from the RV. The contact pulled off the roadway and discovered that the emergency escape window had shattered. The contact stated that the window was not impacted by an object. The RV was taken to the dealer to be diagnosed; however, the RV was not yet repaired. The RV was not included in NHTSA Campaign Number: 20V337000 (Visibility). The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000. The VIN was unavailable.
NHTSA complaint 11563004
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
7 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SRP 22-083 Feb 23, 2023 · Service Bulletin/Repair Instructions
Standard Repair Procedure: 4K & 5.5K Generator Overheating – Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection. - INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS. - SRP 22-046 Feb 22, 2022 · Service Bulletin/Repair Instructions
INSTRUCTIONS FOR RESETTING LEVELING SYSTEM “ZERO POINT” - INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers. - 20-004 SRP Feb 26, 2020 · Service Bulletin/Repair Instructions
Fuel Fill Bezel may be too low, restricting fuel flow into tank. Raise 1 inch to ensure proper flow of fuel into tank. Stand - 20-001 Jan 27, 2020 · Service Bulletin/Repair Instructions
Exterior Ladder was not manufactured per Jayco specifications, subsequently, the top and middle legs of the ladder do not align with support backers in the rear wall. Installation of additional legs ( total of 4) is required to ensure proper alignment with … - 19-039 Aug 16, 2019 · Service Bulletin/Repair Instructions
LCI manufactured awning with incorrect motor that draws higher amperage. The removal of a 15 amp fuse and installation of a 12.5 amp auto reset breaker will ensure proper circuit protection for the incorrect motor.
Source: NHTSA manufacturer communications files.