Complaints over time
Complaints about the 2021 Jayco Greyhawk peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 Jayco Greyhawk
Other, gasoline, built in United States. Owner complaints on file from Feb 7, 2021 to Feb 7, 2021.
Recall campaigns covering this model year35,111 vehicles or units across those campaigns
Owner complaints1Below the median 2021 other
Severity index0.02021 others average 7.1
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2021 Jayco Greyhawk name suspension
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2021 Jayco Greyhawk
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-245 | Apr 2, 2024 | Inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid | Brakes | 1,719 | Part replacement |
| 22V-290 | May 3, 2022 | Inadequate connection between the power steering pressure line and the brake Hydroboost unit may result in a sudden loss of power steering fluid | Steering | 36 | Part replacement |
| 20V-780 | Dec 15, 2020 | Mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground | Equipment | 3,356 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 Jayco Greyhawk
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Feb 7, 2021Failure Jan 29, 20216,500 milesScotts Mills, ORSuspension, Vehicle speed control, Cruise control
SERVICE ADVANCEMENT WARNING CAME ON THE MAIN GAUGE DISPLAY SCREEN WHILE I WAS DRIVING 62 MPH WITH CRUISE CONTROL SET. VEHICLE IS A 2021 JAYCO GREYHAWK 31F CLASS C MOTORHOME ON FORD E450 CHASSIS WITH 7.3L GAS V-8 AND 6-SPEED AUTOMATIC TRANSMISSION. CRUISE CONTROL STOPPED WORKING AND WOULD NOT COME BACK ON. HILL START ASSIST DISABLED MESSAGE CAME ON AFTER I HIT "OK" FOR THE SERVICE ADVANCEMENT WARNING. VEHICLE BECAME VERY DIFFICULT TO CONTROL WITH MODERATE CROSSWIND. IT WOULD SWAY SIDE TO SIDE AND MOVED ALL OVER IN THE LANE AS I STEERED AND COUNTERSTEERED. VEHICLE POWER ALSO SEEMED TO DECREASE AS IT WOULD ONLY GO ABOUT 52 MPH IN 5TH GEAR AND WOULD DOWNSHIFT TO 4TH IN ORDER TO GO FROM 45 UP TO ABOUT 55. IT WAS TERRIFYING TO GO THAT FAST WHEN A GUST OF WIND HIT. WE PULLED INTO A TRUCK STOP, TURNED OFF MOTOR AND LET IT SIT A COUPLE MINUTES. IT RESTARTED EASILY BUT EVEN STATIONARY IN PARK AND IN DRIVE (STOPPED) THE SERVICE ADVANCEMENT WARNING CAME BACK ON AND THE CRUISE CONTROL WOULD NOT POWER ON. SHUT MOTOR OFF AND DISCONNECTED NEGATIVE BATTERY CABLE FOR ABOUT 20 MINUTES, HOOKED BATTERY UP AND VEHICLE STARTED WITH NO WARNING LIGHTS. DROVE ANOTHER 20ISH MILES WITH NO ISSUES, THEN TURNED ON CRUISE CONTROL AND SET IT AT 55. AFTER 2 MINUTES THE C/C SHUT OFF AGAIN, SERVICE ACTIVATOR WARNING CAME ON, VEHICLE HARD TO CONTROL WITH CROSSWIND AND DECREASED ENGINE POWER. PULLED TO SHOULDER, TRIED TO RESTART AND SAME ISSUE AS AT TRUCK STOP. DISCONNECTED BATTERY AGAIN 20 MINUTES, HOOKED BACK UP AND DROVE WITH NO ISSUES FOR 6 HRS (AND 1 FUEL STOP) WITH C/C REMAINING OFF. NEXT DAY ISSUE REPEATED ITSELF: C/C TURNED OFF AFTER ABOUT 2 MINUTES, SERVICE ADVANCEMENT LIGHT ETC. DISCONNECT BATTERY 20 MIN, RESTART AND DROVE WITHOUT TURNING ON C/C FOR 7 HRS (W/ 2 STOPS) NO ISSUES. FULL POWER AND ADVANCEMENT ELECTRONIC STABILITY CONTROL WORK FINE WHEN SERVICE ADVANCEMENT WARNING IS NOT ON.*DT*JB*DT*DT*DT*JB*JB*JB*DT
NHTSA complaint 11395092
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
7 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SRP 25-007 May 20, 2025 · Service Bulletin/Repair Instructions
Standard Repair Instruction (SRP) Radio Screen displays “No Camera Input error”. Instruction on how to remove error message from screen. - SRP 22-083 Feb 23, 2023 · Service Bulletin/Repair Instructions
Standard Repair Procedure: 4K & 5.5K Generator Overheating – Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection. - INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS. - SRP 22-046 Feb 22, 2022 · Service Bulletin/Repair Instructions
INSTRUCTIONS FOR RESETTING LEVELING SYSTEM “ZERO POINT” - 21-015 Sep 10, 2021 · Service Bulletin/Repair Instructions
Install water heater guard when refrigerator exhaust vent is installed above the water heater. - SRP 21-028 Aug 25, 2021 · Service Bulletin/Repair Instructions
Standard Repair Procedure - Overhead Bunk Rail Support Securement. - CAN 20-041 Mar 1, 2021 · Service Bulletin/Repair Instructions
2021 Ford E-Series chassis - issue with the engine cover that could result in burns to the skin of the driver or front passenger. If the engine cover insulation does not fully extend to the perimeter of the engine cover, heat from the engine compartment c…
Source: NHTSA manufacturer communications files.